Northland Volkswagen

Best car buying experience ever My family went into Northland Volkswagen looking for a used vehicle that would get us around town while sipping fuel. Jason was helpful and knowledga My family went into Northland Volkswagen looking for a used vehicle that would get us around town while sipping fuel. Jason was helpful and knowledgable about what he had on the lot and presented some options. After test driving and inspecting vehicles none really jumped out. Jason and another gentleman from the new car sales side by the name of Oliver conferred and decided to pitch us a deal on a new Jetta (all very low pressure). It was great to have two sales people working together as opposed to climbing over each other for a sale; isn't that the nature of a "team". The Jetta was exactly what we looking for and a new car to boot. Through the entire experience Jason and Oliver were knowledgable, friendly, and in no way pushy. Upon pickup we were greeted by Ron.Roberts who was comical and knowledgable and did a rundown on the Jetta. In finance we dealt Manou. She was friendly, accommodating and a pleasure to work with. I will go to Northland Volkswagon any time I need a vehicle. More

Good information, good product knowledge and helpful. We were in looking for information on our VW that we already own (so not even an option for the sales people to make a significant sale there), and co We were in looking for information on our VW that we already own (so not even an option for the sales people to make a significant sale there), and considering some accessories and looking for information on that. The initial sales person (sorry I didn't catch her name) was very polite and gave us what information she could and when the questions were about a specific area that was not able to fully answer she took us to Jamie Wedgerfield for more information. Jamie was very knowledgeable about our specific vehicle and was able to give us some very helpful information. Then he went the extra mile since we were at the dealership outside of the regular parts and service hours he even followed up and got pricing, availability and parts information for us and sent it to us by email for our convenience. I really can't ask for more. Our experience with Northland and the couple of staff that we encountered on this visit was polite, helpful, and professional. We will certainly be back when considering future purchases both for vehicles and parts. More

Best Dealership I have ever dealt with!! Jamie was very friendly and a great help during my purchase, I would recommend him to anyone looking for a vehicle. Trevor and Jared in finance were Jamie was very friendly and a great help during my purchase, I would recommend him to anyone looking for a vehicle. Trevor and Jared in finance were respectful of my personal finances and came up with some amazing numbers that worked for me. I enjoyed Ron's sense of humour as he took the time to show me the ins and outs of the car and hooked up my phone. More

Going the extra mile! Carmen was a great help during the purchase of my Golf R. She is not only friendly and outgoing but is willing to do the little extras that help make Carmen was a great help during the purchase of my Golf R. She is not only friendly and outgoing but is willing to do the little extras that help make a purchaser's life easier. She personally picked up the winter tires for my trade in because I had forgotten to load them into my old car and, when I discovered this, didn't want to mess up the interior of my new! Can't say enough positive things about her!! More

Good Experience I live out of town, but this was the closest vw dealership to me. I dealt with Nikki by email at the start, and then went to the dealership for test I live out of town, but this was the closest vw dealership to me. I dealt with Nikki by email at the start, and then went to the dealership for test drives. I always end up spending more time at the dealership than I intend to, and it is tricky with a small child. Nikki was great to work with, she was patient, well informed, helpful and happy to answer lots of questions that I had. Nikki respected my time, and the fact that I live in another town, and was as helpful as possible with my daughter. Ultimately, she got me into the car I really wanted and I have been very happy with it. The pick up day was a bit concerning. After working with the finance department, I met a nice Gentleman who did delivery inspection, etc. with me. It sounded like no one knew that I was picking up my car that day, and I think they rushed it in for a pre delivery detailing.... unfortunately, the hitch that I had arranged hadn't been installed, there was ripped upholstry, plastic still on some bits of the car, and an airbag light defective. The nice man explained that he didn't know or have time to inspect it prior to my arrival. I felt bad for him as I knew he meant well but had different expectations of what pick up day would be like, and I was there for a really long time. He did manage to get the hitch put on before I left that day. More

Exceptional Service The salesperson, Alanna was more than helpful during my car buying experience. It's the service she provided during my visit to Northland Volkswagon t The salesperson, Alanna was more than helpful during my car buying experience. It's the service she provided during my visit to Northland Volkswagon that helped me make my decision to drive the car off of the lot that day. I appreciate that she took the time to follow up with me to make sure I was still satisfied with my purchase. More

Saleswoman of the Year I'm a longtime VW owner and love the passion of Carmen and her POWER TRIO of Manou and Alanna. Super knowledgeable, smart and excited to be working wi I'm a longtime VW owner and love the passion of Carmen and her POWER TRIO of Manou and Alanna. Super knowledgeable, smart and excited to be working with the brand. I had an amazing experience at Northland buying my third vehicle, with no pressure, only strong advise based on my needs. Ms. Huber went out of her way to make sure I didn't miss anything on each car I drove and knew the technical features inside and out. These are not the fast talking car salesman of the past. This is a new breed of SALESWOMAN, armed with brains, humour and driving the world's coolest brand, VW. More

Great Experience; I love my Jetta! I had an excellent experience purchasing a vehicle at Northland Volkswagen. Alanna Toogood(sales) made the process easy and enjoyable; Alanna was able I had an excellent experience purchasing a vehicle at Northland Volkswagen. Alanna Toogood(sales) made the process easy and enjoyable; Alanna was able to accomdate all my needs and wants. I would recommend her to anyone who is looking to purchase a vehicle. I'm very pleased with my purchase! More

Good Trade I would like to say it was very awesome to deal with Northland Volkswagen, Carmen Huber was very amazing on helping me to find the car I wanted. Her I would like to say it was very awesome to deal with Northland Volkswagen, Carmen Huber was very amazing on helping me to find the car I wanted. Her customer services is excelled and made you feel very important because of how much money your spending lol I love customer services like this, and this needs to be everywhere Thanks Northland Volkswagen and Carmen Keep it up More

Great experience and now enjoying my beetle classic All 5 star service and helped me taking in my old car. Nikki was a great sales rep and would recommend her to anyone looking for a new vw. All 5 star service and helped me taking in my old car. Nikki was a great sales rep and would recommend her to anyone looking for a new vw. More