
Northland Volkswagen
Calgary, AB
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Nikki and Oliver delivered In the wake of the TDI scandal, my Jetta's resale value plummeted three grand overnight. Couple that with an unmanageable 4.99% bank financed interest In the wake of the TDI scandal, my Jetta's resale value plummeted three grand overnight. Couple that with an unmanageable 4.99% bank financed interest rate, and I may as well have been lighting money on fire every month. I walked in simply to explore some options, and Nikki greeted me immediately. She's new to the industry and I would have never guessed had she not told me - she handled the whole process like a seasoned vet. She found me a beautiful 2015 Golf Highline manual (#savethemanuals) with tons of goodies and extra incentives. It's only been two days, but the pushbutton start and keyless entry system are completely life altering. Who's stressed fumbling for keys leaving the Starbucks with a coffee in both hands? Not this guy. The car drives like it's on rails, and I usually only see seats this comfortable in an Audi S4. Oliver Lay was the sales manager on duty that evening, and really came through on the my trade valuation. At the end of the day, I wound up with a car that's much better suited for my golden retriever and I, chock full of features that I wished I'd paid for two years ago, and I'm saving $8000 in interest over the life of the loan. Oh, and my monthly payment is 30 bucks less a month. Couldn't be happier with the way things turned out - Nikki and Oliver, thank you both so much. PS I don't really select a sales person on any of the 5 options below - I want the person who wants me as a client. If I hadn't gotten that feeling from both of you, I wouldn't have bought the car. More
Practical Advice Excellent Customer Service I recently bought a new car and was given good advice on finding the car right for my needs without any pushy sales talk. William Wong made buying my I recently bought a new car and was given good advice on finding the car right for my needs without any pushy sales talk. William Wong made buying my car a great experience. More
Great customer service We leased a Jetta. Love the vehicle. It was exactly as described. Had a great experience with everyone we worked with there. You can tell that th We leased a Jetta. Love the vehicle. It was exactly as described. Had a great experience with everyone we worked with there. You can tell that the people there really love what they do. Will definitely be back for our next vehicle. More
Love Love Love the Golf! As a family we have been dealing with Northland Volkswagen for over 10 years. We have owned a Beetle, a Tiguan, a Jetta and a CC. We keep coming bac As a family we have been dealing with Northland Volkswagen for over 10 years. We have owned a Beetle, a Tiguan, a Jetta and a CC. We keep coming back for more. We've thoroughly enjoyed all of the vehicles we have and currently own; but it is the wonderful staff and service that keep us coming back to Northland. I cannot say enough about all the individuals we have dealt with. The Martindales More
Excellent, informative service Convenient location, informative service. Will confirm service requirements with you before completing the work. Appreciate the common sense. No surpr Convenient location, informative service. Will confirm service requirements with you before completing the work. Appreciate the common sense. No surprises at the counter when picking up your car. More
Help me get my dream car! First time I saw the mk7 golf r I fell in love. Browsing northlands website I noticed the had some in stock and coming in over the next few months. I First time I saw the mk7 golf r I fell in love. Browsing northlands website I noticed the had some in stock and coming in over the next few months. I submitted a request for info and the sales lady Nikki Ngo called me in to look at one. She along with the whole staff were very helpful and made things easy for me. I had a great dealership experience and now have the car I always wanted! More
We love our new Tiguan!! “Me and my husband met Angel at a car show and booked appointment for test drive to check it out. She was busy with other customer that day, so Willi “Me and my husband met Angel at a car show and booked appointment for test drive to check it out. She was busy with other customer that day, so William took care of us. He is very knowledgeable and yet at the same time if he doesn't know something he didn't pretend. My husband asks a lot of questions ( I get tired & frustrated listening to all his questions...) but he was very patient and even said "ask me more!". Not only them, Guy and Ron, they took time explaining all the details to us. Even though it was unexpected, they made us comfortable leasing the car in every aspect. Northland Volkswagen has great team, we highly recommend them.” More
Great Service Earlier this week I went into the Northland Volkswagen looking for a car. I'm a recently new driver and I was looking for something to fit my needs se Earlier this week I went into the Northland Volkswagen looking for a car. I'm a recently new driver and I was looking for something to fit my needs seeing as I am in high school and don't need anything too extreme. The person who helped me was Nikki and she absolutely blew me away with her car selling abilities! She answered all the questions I had and explained all the functions of benefits of the car. I couldn't be happier with the costumer service I received! More
Above the crowd in Calgary I have bought several new cars before but never from a Calgary car dealership - even though I have lived in the city for quite a while now. Normally i I have bought several new cars before but never from a Calgary car dealership - even though I have lived in the city for quite a while now. Normally it was well worth the extra trip to go somewhere else. Some dealers are just below acceptable in this city. Well, congratulations to Northland Wolkswagen, they made it happen - my first new car from a Calgary car dealership. Bad news for the other brands and dealers, I guess, as they lost my business. I was quite open to various brands and solutions to my transportation needs and Volkswagen beat them all this time. Keep up the good work! More
Amazing Experience for First Time Buyer Northland Volkswagen exceeded my expectations in every aspect! Before this I had never personally dealt with a car salesperson but I know that they ca Northland Volkswagen exceeded my expectations in every aspect! Before this I had never personally dealt with a car salesperson but I know that they can sometimes have a bad reputation. I can easily say that this is not the case at Northland! Everyone was extremely accommodating and made me feel right at home. Nikki went above and beyond, answering questions at all hours of day for me to make sure I had all of the information I needed to make my decision. I can tell that she truly cares about her clients and she will make sure that you are nothing short of happy when you leave the dealership! Guy was also a delight to deal with, he took the time to make sure I understood all parts of my lease which I truly appreciated. I would recommend this dealership to anyone who is interested in a Volkswagen! More