Northland Volkswagen

I have found dealing with this dealership challenging. It was a terrible experience purchasing my vehicle from them, especially found the sales tactics from management to be high pressure. When I went in It was a terrible experience purchasing my vehicle from them, especially found the sales tactics from management to be high pressure. When I went in for my servicing, I found that experience to be not too great either - the timelines quoted were off, pressure to do unnecessary maintenance that was presented as urgent until it would cut into the techs time off. More

Another great experience with this dealerships service department. They are prompt and forthright with information. department. They are prompt and forthright with information. More

The dealership was quick and efficient at exchanging my summer tires for my winter tires. summer tires for my winter tires. More

I came in to look at new Taos. Vincent was very accommodating with what I needed in the vehicle. He even drove me to the dealership to pick up my car, as I had no vehicle at the ti Vincent was very accommodating with what I needed in the vehicle. He even drove me to the dealership to pick up my car, as I had no vehicle at the time. More

This is my 3rd VW I purchased from Northland. All members of their team were extremely helpful and knowledgeable. It was a good buying experience and a good deal. All members of their team were extremely helpful and knowledgeable. It was a good buying experience and a good deal. More

This place is the worst. I started going there five years ago because of their good customer service. Today I left and will never go back. I started going there five years ago because of their good customer service. Today I left and will never go back. More

Service Dept at Northland VW is very good! Technicians are competent and efficient. I especially appreciate Charlene Happy as service advisor. She is organized, caring, and is a great communic Technicians are competent and efficient. I especially appreciate Charlene Happy as service advisor. She is organized, caring, and is a great communicator. More

Able to get a complete understanding of the problems with the vehicle and reviewed options with the service provider Grant. the vehicle and reviewed options with the service provider Grant. More

The drop off was smooth and without complications but the pick up was underwhelming for my wife. The process was filled with errors and delays. Customer service brought the wrong car and couldn’t find the p pick up was underwhelming for my wife. The process was filled with errors and delays. Customer service brought the wrong car and couldn’t find the paperwork. That was unfortunate as that wasn’t my experience dropping off the car. More

I’ve visited few times and never had any problems. Recommend. Fast and reliable service Recommend. Fast and reliable service More