Northland Volkswagen

Great customer service I just recently bought a Jetta through northland and I got amazing service through out the whole process. The sales rep (Nikki) kept me informed throu I just recently bought a Jetta through northland and I got amazing service through out the whole process. The sales rep (Nikki) kept me informed through the whole process and wasn't pushy on products either like other dealerships. The finance team was great with the automatic approval, and on vehicle delivery day it was a smooth process on trading in my vehicle and picking up my new car. More

Thank you! Patricia you were fantastic. Thank you for your great service and attention. The staff were very attentive as I came from out of town and the servic Patricia you were fantastic. Thank you for your great service and attention. The staff were very attentive as I came from out of town and the service took time. I even got my xmas shopping done. More

Windshield rocky chips fix Ivan is a service manager and leads his team provided excellent service to clients. warm welcome, great job, fix things on time. Do recommend for thei Ivan is a service manager and leads his team provided excellent service to clients. warm welcome, great job, fix things on time. Do recommend for their excellent service More

Excellent customer service My car had some issues with the climate system but the team as Northland was able to get my Jetta back into top shape. Special shout out to Dustin who My car had some issues with the climate system but the team as Northland was able to get my Jetta back into top shape. Special shout out to Dustin who let me know how things were going every step of the way. I feel like I was listened to and that all my concerns were taken seriously. It's clear that he and the rest of the team really care about doing a great job. It makes all the difference to know that you're not just a number at Northland Volkswagen. More

Winter tire miss I had my car booked in to have my winter tires installed and to look at a error message I was getting for the headlights. After dropping it off the ni I had my car booked in to have my winter tires installed and to look at a error message I was getting for the headlights. After dropping it off the night before and then picking it up late the next day I noticed they had not changed my tires. I had to go home and call in the next day. Patricia Weiss handled my concerns and I had to get my wife to take the car back to the dealer the next week to get the tires changed. The second visit was handled very well and kudos to Patricia for turning a very frustrating experience into a reasonable outcome. I wa lucky that my wife could take my car in. More

customer service Thank u to all the staff front and back as it's such a busy time with winter changeover tires. I appreciate the prompt and exceptionally friendly serv Thank u to all the staff front and back as it's such a busy time with winter changeover tires. I appreciate the prompt and exceptionally friendly service that I received. More

Great people Frank and his team are awesome! Reception was a pleasure to go through, booking agent, she was great. Cashier was friendly and very helpful as was th Frank and his team are awesome! Reception was a pleasure to go through, booking agent, she was great. Cashier was friendly and very helpful as was the shuttle driver. More

Team of professionals Bought a GTI from this dealership. All staff who helped me through the process was professional and helpful. Guys who worked with me were Ryan (sales) Bought a GTI from this dealership. All staff who helped me through the process was professional and helpful. Guys who worked with me were Ryan (sales), Guy and Jared (finance) and Ron (delivery). Will recommend the dealership to my friends and family More

Winter wheel changeover service. I have always found the service staff at Northland Volkswagen to be very personable and helpful. The shuttle drivers are prompt, friendly and engage I have always found the service staff at Northland Volkswagen to be very personable and helpful. The shuttle drivers are prompt, friendly and engage in meaningful conversation during the drive. Best of all, they are courteous and safe drivers. More

Excellent Service. I got VW repair. I am really impressed with quality of their service. Customet service rep. Samantha deal it very professionally. Service was done pro I got VW repair. I am really impressed with quality of their service. Customet service rep. Samantha deal it very professionally. Service was done professionally. Keep it up. More