Northland Volkswagen
Calgary, AB
Filter Reviews by Keyword
By Type
Showing 849 reviews
Easy process We purchased a used Audi from the dealership and the process was simple and easy. They replaced everything that needed to be replaced on the used car We purchased a used Audi from the dealership and the process was simple and easy. They replaced everything that needed to be replaced on the used car which included new tires. Carmen the sales representative at the dealership was aweseom and so was everyone we dealt with in the finance department. I would recommend this dealahip to anyone. More
Professional, Patience and Helpful My recent car service at Northland Volkswagen with Ivan's and Jane's help was great. I was very stressful with my study. With the car problem, it wa My recent car service at Northland Volkswagen with Ivan's and Jane's help was great. I was very stressful with my study. With the car problem, it was even more stressful. First, Ivan helped me to plan the drop of time since it was in conflict with my classes schedules. With his suggestion, my conflict was resolve. Very professional! On the date that I dropped my car, Jane helped me out. She was very patient to understand the problem of my car when I tried to explain. She also helped me to solve my probelm when I needed a car for temporary. I believe she is also a very detail and organize person when I saw her notes of my car problem. There was another person helped me with the rental car. Unforunately, I forgot her name. I was supposed to wait for the person who handle the car rental but she was out for lunch. The person sat across her helped me. They all had nice smiles. In a stressful time, great customer service and those 'smiles' helped me to feel less stressful! Thank you for helping me! More
Excellent Service Jason Hofer was really the highlight to our experience. From the moment of purchase to today, he has been consistent and a pleasure to deal with. He e Jason Hofer was really the highlight to our experience. From the moment of purchase to today, he has been consistent and a pleasure to deal with. He even follows up when my car has been in for service. I will have no hesitation to recommend Jason and Northland Volkswagen to friends and family for their future vehicle purchases. More
Best Sale Experience To Date Matt and the team at Northland VW really took care of me and treated me well. Any concerns, questions, and goals were promptly worked on and answered. Matt and the team at Northland VW really took care of me and treated me well. Any concerns, questions, and goals were promptly worked on and answered. Matt was able to get me the car I wanted, the trade in value needed, and the accessories required to satisfy my high standards. Thank you! More
Second car purchase from Jamie at NLVW This is my second VW Toaureg TDI I've purchased from Jamie and the fine people at NLVW. Jamie went to bat for me over the price and conditions and fou This is my second VW Toaureg TDI I've purchased from Jamie and the fine people at NLVW. Jamie went to bat for me over the price and conditions and fought hard for me to get what I wanted. Everyone at NLVW is extremely professional and friendly and willing to work with you to get what you want. I would highly recommend NLVW to anyone and for people to go see Jamie as he is one of the best over there. Jamie isn't pushy, but extremely knowledgable and friendly and will fight for his clients to get the best deals possible. I dealt with Guy in the finance department and he was a pleasure to work with and very efficient and not pushy about extra warranty or options which I appreciated. Thank you to everyone at NLVW for making another painless purchase happen. More
First time VW Tiguan owners - Niels & Carol Hansen Matt Moro and the entire team at Northland VW made our experience buying a Tiguan nothing but the best. Zero high pressure sales. We will definitely r Matt Moro and the entire team at Northland VW made our experience buying a Tiguan nothing but the best. Zero high pressure sales. We will definitely recommend Northland VW to family and friends. More
Amazing Service and Follow Up Northland VW has been very amazing and refreshing to deal with. My last vehicle was leased through Land Rover and the people and service were absolute Northland VW has been very amazing and refreshing to deal with. My last vehicle was leased through Land Rover and the people and service were absolutely horrible for a luxury brand. I leased a vehicle through VW recently. The sales rep followed up with me shortly after I picked up the vehicle to assure I was happy with the purchase. When I had mentioned there was a plastic piece that pops off the car, he arranged immediately for myself to bring the vehicle in. The warranty manager was great to deal with and arranged for an appointment based on my back and forth schedule from Vancouver and Calgary. All in all, the part still pops off, but I appreciate how attentive the staff are and that they follow up with a text/email to assure everything is fine. It really shows they care, which is hard to find in sales. More
Professional Darrel and Manou were a delight to work with when I bought my car earlier this year. Would definitely recommend this dealership over any other VW deal Darrel and Manou were a delight to work with when I bought my car earlier this year. Would definitely recommend this dealership over any other VW dealership I've been to in Calgary. More
Great service! Jason was very helpful in resolving a warranty issue with my vehicle. His assistance in doing so and the subsequent repair were greatly appreciated! V Jason was very helpful in resolving a warranty issue with my vehicle. His assistance in doing so and the subsequent repair were greatly appreciated! Very happy with the result. More
Excellent customer service Professional, personable team. Great to work with; take the time to ensure you are getting what you want in a vehicle. Always willing to answer all qu Professional, personable team. Great to work with; take the time to ensure you are getting what you want in a vehicle. Always willing to answer all questions or get the answer for you. More