Northland Volkswagen

Windshield rocky chips fix Ivan is a service manager and leads his team provided excellent service to clients. warm welcome, great job, fix things on time. Do recommend for thei Ivan is a service manager and leads his team provided excellent service to clients. warm welcome, great job, fix things on time. Do recommend for their excellent service More

Excellent customer service My car had some issues with the climate system but the team as Northland was able to get my Jetta back into top shape. Special shout out to Dustin who My car had some issues with the climate system but the team as Northland was able to get my Jetta back into top shape. Special shout out to Dustin who let me know how things were going every step of the way. I feel like I was listened to and that all my concerns were taken seriously. It's clear that he and the rest of the team really care about doing a great job. It makes all the difference to know that you're not just a number at Northland Volkswagen. More

Winter tire miss I had my car booked in to have my winter tires installed and to look at a error message I was getting for the headlights. After dropping it off the ni I had my car booked in to have my winter tires installed and to look at a error message I was getting for the headlights. After dropping it off the night before and then picking it up late the next day I noticed they had not changed my tires. I had to go home and call in the next day. Patricia Weiss handled my concerns and I had to get my wife to take the car back to the dealer the next week to get the tires changed. The second visit was handled very well and kudos to Patricia for turning a very frustrating experience into a reasonable outcome. I wa lucky that my wife could take my car in. More

customer service Thank u to all the staff front and back as it's such a busy time with winter changeover tires. I appreciate the prompt and exceptionally friendly serv Thank u to all the staff front and back as it's such a busy time with winter changeover tires. I appreciate the prompt and exceptionally friendly service that I received. More

Great people Frank and his team are awesome! Reception was a pleasure to go through, booking agent, she was great. Cashier was friendly and very helpful as was th Frank and his team are awesome! Reception was a pleasure to go through, booking agent, she was great. Cashier was friendly and very helpful as was the shuttle driver. More

Team of professionals Bought a GTI from this dealership. All staff who helped me through the process was professional and helpful. Guys who worked with me were Ryan (sales) Bought a GTI from this dealership. All staff who helped me through the process was professional and helpful. Guys who worked with me were Ryan (sales), Guy and Jared (finance) and Ron (delivery). Will recommend the dealership to my friends and family More

Winter wheel changeover service. I have always found the service staff at Northland Volkswagen to be very personable and helpful. The shuttle drivers are prompt, friendly and engage I have always found the service staff at Northland Volkswagen to be very personable and helpful. The shuttle drivers are prompt, friendly and engage in meaningful conversation during the drive. Best of all, they are courteous and safe drivers. More

Excellent Service. I got VW repair. I am really impressed with quality of their service. Customet service rep. Samantha deal it very professionally. Service was done pro I got VW repair. I am really impressed with quality of their service. Customet service rep. Samantha deal it very professionally. Service was done professionally. Keep it up. More

Nothing but kudos all round It would be tough to imagine a better-run outfit than Northland's. Have had nothing but great service and much of that over and above, on the part of It would be tough to imagine a better-run outfit than Northland's. Have had nothing but great service and much of that over and above, on the part of many individuals. This time out (for ref. Monday Sept. 24, 10 am to noon) starting with the person on desk in display room, a really friendly woman who made a special trip to get regular (unflavoured) coffee cream ..the well-organized, professional fellow who seemed to be running the downtown shuttle that morning (tall-ish, greying hair) who could not have been kinder to all of the people waiting (a super-busy morning!)--to the service agent who looked after me, to finally, as I was leaving the incredibly helpful person whose name I did get (Frank ...last name Italian?) who came out and got the whole console/audio etc system sorted out, working again--and explained. More

Excellent service! Prompt and efficient service on vehicle with incentives to return to Northland Volkswagen. Having been a customer for year I have come to know some s Prompt and efficient service on vehicle with incentives to return to Northland Volkswagen. Having been a customer for year I have come to know some staff, particularly Oliver Lay, over the years. Thank you for the care and great customer service you have provided. A thank you to Jamie Wedgerfield too and the service department for the assistance given at a recent visit. More