Northland Volkswagen

While the sales experience was extremely positive and did not have the high pressure pitch. Unfortunately the same cannot be said for the finance portion of the process. The salesperson was helpful, resp did not have the high pressure pitch. Unfortunately the same cannot be said for the finance portion of the process. The salesperson was helpful, responsive, and made the initial stages of the purchase smooth and enjoyable. However, the experience with the finance manager was disappointing. There was a lack of transparency regarding fees, with certain charges not clearly explained upfront. This created confusion and concern during what should have been a straightforward process. In addition, the interaction felt unprofessional at times, which detracted from the overall experience. As a result, despite the strong sales support, the finance process left a negative impression and significantly impacted my overall satisfaction of purchase. More

Charlene is the best service advisor out there! I have been taking my VW’s to her for years, she is the only one I trust! I have been taking my VW’s to her for years, she is the only one I trust! More

Alejandro and Sonny were amazing! And communication with them was great! Well done Volkswagen Northland! And communication with them was great! Well done Volkswagen Northland! More

Fernanda and the whole team who helped me were amazing. Everyone was very kind and patient and made the whole experience fantastic. Highly recommend the sales team here. Haven't been in yet for service so Everyone was very kind and patient and made the whole experience fantastic. Highly recommend the sales team here. Haven't been in yet for service so will update when I can More

Charlene has always provided an excellent service even when age is not the service representative dealing with your at. when age is not the service representative dealing with your at. More

Amazing, friendly & professional. I was in contact with 4 different employees today. I have absolutely nothing to complain about. I was in contact with 4 different employees today. I have absolutely nothing to complain about. More

Alejandro, Ted, and the whole team involved with my lease trade in worked around my needs like heroes. trade in worked around my needs like heroes. More

Charlene and the team are awesome! I’ve been going here for a long time and the service is always top notch. I’ve been going here for a long time and the service is always top notch. More

Charlene was fantastic as alway. I only del with her when I get services done on my vehicles. I only del with her when I get services done on my vehicles. More

The staff are always so kind and the customer service is unbeatable. I wouldn’t hesitate to buy another vehicle from Northland Volkswagen! unbeatable. I wouldn’t hesitate to buy another vehicle from Northland Volkswagen! More