Northland Volkswagen

Great customer service Charlene Happy is always a pleasure dealing with. Great to have found them for my service. pleasure dealing with. Great to have found them for my service. More

I made an apt for some random things that I needed looked at. I called back a few days later to add another item that I wanted looked at- the chips on my door that I was told touch ups are part of the mainte at. I called back a few days later to add another item that I wanted looked at- the chips on my door that I was told touch ups are part of the maintenance package. They said they added it to the apt. They didn’t. I brought it up to the girl when I brought it up and was told that it’s part of detailing but that she’d ask about it. I never heard an update on it and it wasn’t addressed. Also brought my tires there to get changed over last month and they didn’t bother to tell me that one of the tires needs to be replaced. Just put them all in my trunk and gave me my car back. I would expect to be told this upon pick up. Not the best service so far and am disappointed in my experience so far. More

Booked in initially because of some steering wheel button that broke. It was a special order part and they said they’d call when it arrived. I waited for 3 weeks and ended up calling myself and found out tha that broke. It was a special order part and they said they’d call when it arrived. I waited for 3 weeks and ended up calling myself and found out that the parts arrived. Booked in a week later and scheduled a regular service at the same time. The work order said the front and rear wheels were swapped (as part of the service) but judging by the brake dust on the wheels (significantly more dust is produced by the front brakes) it was apparent this wasn’t even done. The work got done which is great, but the lead up to it was disappointing. More

People are great and helpful. From my experience, they really consider and fulfill their customers wants. They are amazing. From my experience, they really consider and fulfill their customers wants. They are amazing. More

helpful service advisor Thorough inspection of vehicle Slick Uber shuttle service Thank U so much Slick Uber shuttle service Thank U so much More

Good quality service from service, sales and finance people The dealer - Rewards customer loyalty when getting into an another car at the dealership with pricing, options and any available credits whic people The dealer - Rewards customer loyalty when getting into an another car at the dealership with pricing, options and any available credits which can be applied to new vehicle More

The team at Northland Volkswagen are friendly, professional, helpful, excellent. The very best in Calgary. professional, helpful, excellent. The very best in Calgary. More

They have always been polite and professional. My car was ready on time and fixed properly. My car was ready on time and fixed properly. More

Great service. My daughter’s first oil change on her new car. They took great care of her! My daughter’s first oil change on her new car. They took great care of her! More

Excellent staff in every department and transparent. Went in for a tire swap and oil change. I’m not sure if the tire bags were reused but they were pretty dirty once returned to my vehicle with the win Went in for a tire swap and oil change. I’m not sure if the tire bags were reused but they were pretty dirty once returned to my vehicle with the winters which called for additional cleaning of the interior. I’d only ask for a little more cleanliness moving forward from the technicians. More