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Northland Hyundai
Prince George, BC
480 Reviews
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480 Reviews of Northland Hyundai
December 29, 2017
Northland service department rates on the minus scale This dealerships service department is rude,they lie and give excuses for their poor workmanship. I own a 2015 Santa Fe with full warranty. This past This dealerships service department is rude,they lie and give excuses for their poor workmanship. I own a 2015 Santa Fe with full warranty. This past Nov. the engine blew up on our way from Kelowna to Prince George. We were stranded in Williams Lake. Our vehicle had to towed to PG (big mistake). Short version, Northland installed the engine, drove home, the following day I drove 13 kil and the coolant hose blew off. Towed again to Kelowna Hyundai to find out the coolant hose was not attached properly and the turbo brackets were not secured. Once again we made a trip to PG and our heat is not working, took it to Northland for them to say that these vehicles will not blow warm air even though the engine is warm,you have to drive it cold until it blows warm air! We we're told all 2 liter turbo Santa Fe' s are designed this way. I'm curious as to anyone in PG that owns one, do you have the same problem? This dealership thinks they can blow smoke to their customers. More
by dmacen12
Employees Worked With
Becky Creuzot, Shawn Tyacke, Dave Madden
December 10, 2017
Accomplished Buying a new car is quite a stressful event but my experience at North land Hyundai was fantastic. Chris took me under his wings and helped me with my Buying a new car is quite a stressful event but my experience at North land Hyundai was fantastic. Chris took me under his wings and helped me with my purchase made it a very pleasant and fun experience for something I thought was going to be stressful. Walked out the same day with my new car very happy with the service for the sales team, finance team, insurance team as well as the fantastic service in the shop and not to forget the shuttle service can’t say enough about Chris and the Hyundai team. You guys rock thankyou so much, one happy girl Candy from quesnel. More
by Carbuyer
Employees Worked With
Philippe Vachon, Chris Perry
October 27, 2017
Great Service! I found a used car online that I was interested in but by the time I contacted the dealership the vehicle had sold. Joel spent the day working with I found a used car online that I was interested in but by the time I contacted the dealership the vehicle had sold. Joel spent the day working with me to find the perfect vehicle, at a good price, and with a monthly payment plan that fit my budget. If he did it for me Im sure he can do it for you. Thanks Joel! More
by Marc Legere
Employees Worked With
Joel Liddicoat
June 03, 2017
Incredible customer service Joseph and northland Hyundai provided us with top of the line customer service, and of course a great 2017 Tuscan! I will be referring everyone to do Joseph and northland Hyundai provided us with top of the line customer service, and of course a great 2017 Tuscan! I will be referring everyone to do business with these guys! More
by Danielle5
Employees Worked With
Mike casey, Gurp Sidhu, Philippe Vachon, Joseph Squires
June 03, 2017
Fantastic Service I just spent the entire day with the staff of Hyundai, and they couldn't have been more accommodating. Buying a new vehicle is always a long process, I just spent the entire day with the staff of Hyundai, and they couldn't have been more accommodating. Buying a new vehicle is always a long process, but Joseph and his team members definitely made me feel at home. I would recommend Huyandi to all friends and family. More
by kbokvist
Employees Worked With
Marlaine P., Joseph Squires
May 04, 2017
Sales is effiecient but not happy with Service. We bought a new 2015 Santa fe two years ago. The sale was quick and painless. Overall I haven't been satisfied with their service department. Simple s We bought a new 2015 Santa fe two years ago. The sale was quick and painless. Overall I haven't been satisfied with their service department. Simple services take all day and most notable was the last service when they changed the engine cooolant at 46000kms for my wife. This is a total cash grab because right in the owners manual it isn"t due until 96000kms. I contacted the manager who came back with a shortened interval because of living in north central bc. This is not true I contacted Hyundai service Canada directly and they confirmed it's not due until 96000kms. $150 cash grab. They also charged labour on a cabin air filter change, a job that takes no tools and maybe five minutes. More
by JSmith
Employees Worked With
Shawn Tyacke
April 29, 2017
Love my new car, its beautiful!!! I didn't think I would enjoy the Hyundai Veloster I was told was the one they had for me, it was 3 doors and a standard.(ive only drove auto and I got I didn't think I would enjoy the Hyundai Veloster I was told was the one they had for me, it was 3 doors and a standard.(ive only drove auto and I got kids) But I wanted a new vehicle cheaper on gas and Joeseph, by god he is the friendliest salesperson I ever met. So patient and took some of his time to help me learn for a little bit how the clutch thing and gears worked after driving the car 8 hours to where im located. I will recommend him and Im kind of a picky person. More
by VelosterTurboBlue16
Employees Worked With
Joseph Squires
April 23, 2017
Awesome Job on late evening sale hey there i would like to thank Joseph S for great job on a non stop fighting with the banks to get us approved on a payment we liked, i will highly s hey there i would like to thank Joseph S for great job on a non stop fighting with the banks to get us approved on a payment we liked, i will highly suggest to talk to him on getting great deals on a vehicle. i will definitely come back to Hyundai and speak to Joseph S again, he is a very patient salesman respectively waiting after hours, thanks for staying late bud. Trev/Eleanor More
by Awesome_guy93
Employees Worked With
everyone in the detailing department , Philippe Vachon, Joseph Squires
April 20, 2017
Not a happy customer 2015 I was contacted by sales personal to update my 2013 Hyundai , I initially said I was happy with my 2013. I refused to come into dealer to look a 2015 I was contacted by sales personal to update my 2013 Hyundai , I initially said I was happy with my 2013. I refused to come into dealer to look at updating to 2015. Once again I was contacted by sales personal from another dealer . Hyundai sales personal from Toronto who Prince George dealer brought in from Toronto. I was at the time pressured to upgrade, the deal was made , there was no backup camera on vehicle Hyundai said they would install one if Impurchased 2015 Tuscan. Since it was not a factory build in Hyundai installed Canadian Tire cheap camera. When services department installed they mounted it in a unsafe area of the Tuscan, 2015 I,just let it go , my family said this is unsafe and to,take it back and have Hyundai install where it can be used safely. I took Tuscan Hyundai back to have it installed, service installed it on the dash upside down once again back I go to have it installed so that it faced the correct way . However when I picked up. Again there was no correct image when backing up . Sales personal Dave suggested that Hyundai was doing me a favour. He implied that Hyundai did not have to correct there mistake. And as a curious they would look, at it . I have made many trips in the last couple weeks to have the camera installed correctly. This could all have been avoided if the camera was installed in correct position when I purchased the Tuscan. ( the monitor camera was installed by the lower console beside ash tray. As a client Who purchased three vehicles from Hyundai This has been a big disappointment, I usually upgrade every two three years, as a 71 year old lady I did feel persuasive and pressured into buying Tuscan. I have contact sales personal to downsize. Hyundai is not interested in dealing unless one is interested in purchasing there new vehicles. More
by Sharron
Employees Worked With
Peter Sia
March 16, 2017
spectacular service!!! Thank you for the awesome service Jordan Hansen and P. McCarville! My Hyundai came in today for a recall, and I got driven to work, picked up and got Thank you for the awesome service Jordan Hansen and P. McCarville! My Hyundai came in today for a recall, and I got driven to work, picked up and got into a cleaner truck.They checked everything and had suggestions for future service. Everyone was very friendly and professional! Thank you Barb Burke More
by Barb
Employees Worked With
P.McCarville, The 2 people that drove me to and from work, Jordan Hanschen
