Northland Hyundai

Beware of hidden charges Be aware of their 'last minute' charges, for fixing seat tears; tire/rim replacement and vehicle VIN protection program. This is above and beyond the Be aware of their 'last minute' charges, for fixing seat tears; tire/rim replacement and vehicle VIN protection program. This is above and beyond the normal protection services - undercoating; corrosion plan, etc. They only provide the cost of these packages as they give you the final paperwork to sign. Although they have explained each of the packages, they imply that it is part of the purchase price. It is not. I asked specifically if these programs were optional and was told that 'everyone gets it'. Just because other people get it doesn't mean it is mandatory. The dealership gets 4 stars because of what they did afterwards. When I received my follow-up phone call, I expressed my disappointment with the sales process, and requested that I be refunded for those plans that I did not want. They did provide me with a rebate. More

exceeded our expectations! Returned to the sale and made a deal. Eduardo (sales) and Gurp (finances) took great care of us. Wow, VERY satisfied customers! We left with a v Returned to the sale and made a deal. Eduardo (sales) and Gurp (finances) took great care of us. Wow, VERY satisfied customers! We left with a vehicle that was beyond our expections. If you are wanting a new or gently used vehicle check out Hyundai at the MEGA SALE this week! Ask for Eduado, he will find something that works for you. Thanks again guys! More

always excellent service! Went to the Mega Sale and Eduardo was wonderful: not pushy, totally respectful, efficient with our time! Plan to return later in the week to make a d Went to the Mega Sale and Eduardo was wonderful: not pushy, totally respectful, efficient with our time! Plan to return later in the week to make a deal. More

Amazing people, amazing customer service Every visit has been great, but one in particular stands out for me. Back in March, I was in the dealership at 7:45 am for a service appointment at 1 Every visit has been great, but one in particular stands out for me. Back in March, I was in the dealership at 7:45 am for a service appointment at 10 am, to get a recall looked after. I was waiting for the shuttle to drive me to my meeting, when the service guy said they could do the work right away - would I want that? Yes of course! Then I started ruminating about 'now I need money for parking", having spent the cash I had on me. The fellow standing beside me (turns out it was Mario - the AGM), handed me a $20 bill! said no strings attached, Wow!! I like that kind of service!! So, recently, when we wanted to buy a used car, we went straight to Hyundai and were treated like family (or maybe better). These people know their business and treat their customers so well; I will continue to buy vehicles from them. More

Above and Beyond my Expectations I am giving a 5 star rating due to the customer service and quality of product I received at Northland Hyundai. I was overwhelmed with expert advice a I am giving a 5 star rating due to the customer service and quality of product I received at Northland Hyundai. I was overwhelmed with expert advice and major accommodation for my situation. The cost was affordable and the car was everything I imagined & more. They made the entire experience enjoyable, and made sure I was on the road with my first car! I would suggest to anyone to get a car from this exceptional dealership! More

overbackwards The people I dealt with went the extra mile for my wife and I very impressed with our deal we made we went away with our Hyundai smiling thankyou you The people I dealt with went the extra mile for my wife and I very impressed with our deal we made we went away with our Hyundai smiling thankyou you all! More

New Car Purchase Always a great experience at Northland Hyundai. This is our 4th vehicle from them and every time thing are painless, very knowledgeable staff and if t Always a great experience at Northland Hyundai. This is our 4th vehicle from them and every time thing are painless, very knowledgeable staff and if they are unsure of something they will not B/S you they find out the answer which is rare in a dealership. Highly recommend them to everybody I know. More

New Car Purchase A great buying experience...very friendly, knowledgeable and helpful staff. Awesome customer service. I would definitely recommend this dealership t A great buying experience...very friendly, knowledgeable and helpful staff. Awesome customer service. I would definitely recommend this dealership to anyone looking to trade or purchase a vehicle. More

Excellent Service Department Just replaced all 4 of my summer tires through the dealership, when less than 2 weeks later I got a puncture in the sidewall of one tire. Understandin Just replaced all 4 of my summer tires through the dealership, when less than 2 weeks later I got a puncture in the sidewall of one tire. Understanding my frustration, Brandon went above and beyond to replace the tire at no cost to me even though it was not covered by warranty. Thank you so much Brandon! More

Salesperson going the extra mile Leigh howorka came out greeted himself and was very kind and helpful .. When looking at the vehicles he knew so much in the details of the vehicles . Leigh howorka came out greeted himself and was very kind and helpful .. When looking at the vehicles he knew so much in the details of the vehicles . He did everything and more a salesperson could do More