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North York Chrysler Jeep Dodge Ram Fiat

Thornhill, ON

3.3
1,110 Reviews

7200 Yonge St

Thornhill, ON

L4J 1V8

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1,110 Reviews of North York Chrysler Jeep Dodge Ram Fiat

September 03, 2014

Worst experience i have ever had in customer service Came from 2 hours away to buy a vehicle, set up the deal, and got everything ready. they were extremely great to deal with and polite, signed all the More

by thejeep87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Hoecht
Jan 27, 2015 -

North York Chrysler Jeep Dodge Ram Fiat responded

North York Chrysler Jeep Dodge Ram Fiat said on 09/10/2014 06:47 PM Hello dear valued customer, This is Roham Jamali, the project director at North York Chrysler. We take immense initiative and pride in being one of the best in business through excellence in customer service, 100% transparency in transactions and carrying the best valued proposition for every customerr. We are truly sorry that your experience has been less than satisfactory and would love to do anything in our power to make it up to you. I have personally looked into every detail of this transaction to help shed some light on what could have gone wrong. From what i can see in records ( phone calls and emails), the vehicle was picked up by a driver on the set delivery date. It has been noted in the system that the delivery was delayed due to absence of water thanks to city main breakdown and repairs. I am sorry for the delay and any inconvenience that it may have caused you. I would like to compensate you with a gas card for your troubles and would ask if you could contact me so that i may do so. The vehicle itself did not come with wheel locks and nothing is added or removed from vehicles unless options are purchased and added after sale. It was explained to the lady who viewed the vehicle that there are no tire sensors with the provided tires that came with the vehicle. Unfortunately, vehicles breakdown all the time both brand new and pre-owned. We do back every vehicle we sale with a 36 day warranty for anything safety related issues. Please let me know whom you spoke to that suggested you would be on your own with any issues and i will hold them accountable. Please feel free to contact me so that we could further discuss the matter. Your satisfaction is our #1 Priority and i would appreciate a chance to make things right. Best of regards, Roham Jamali Project Director at North York Chrysler Jeep Dodge Ram Fiat Phone 905 881-5002 Ext 3704 Email: roham.jamali@northyorkchrysler.com

September 03, 2014

Thank you About to go and pick up my brand new vehicle . This dealership is the best one I’ve ever set foot in and the staffs are great. I was looked after by t More

by James521
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Akhavan
September 03, 2014

Thank you North York Chrysler! After weeks of car-hunting and many unpleasant encounters, I reluctantly walked into the lot of North York Chrysler and was immediately greeted by a f More

by Farid Ameryoun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Akhvan-yekta
September 03, 2014

First Car Amazing Experience I would like to say Yasir made my first experience of purchasing a car really easy and comforting and I would send anyone looking for car to see Yasir More

by Deluxen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yasir
September 03, 2014

ram1500 Truck was advertised online with a low price. Called in and spoke to Tyler . Came in that night and purchased the truck. Dara got us approved with our More

by duckhunter4x4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Stievenart
September 03, 2014

Dodge grand caravan Yasir said he will try and deliver the car b4 long week end. there was no promise.He delivered before d long weekend. Great service More

by Zoher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yasir Khan
September 03, 2014

2011 Mercedes c350 My father wrote off his vehicle on Monday. I saw the advertisement for a 2011 c350 for a reasonable price. After seeing all selection even tho they do More

by Benzc350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Stievenart
September 02, 2014

Sam Akhavan.... The perfect salesman Sam's professionalism, honesty and his willingness to go extra mile to answer all my questions and to satisfy my needs was quite impressive. Excellent More

by Samira.portaghali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Akhavan-Yekta
August 29, 2014

Great experience I recently purchased a new car at North York Chrysler. After a horrible experience at another Chrysler dealership, I was referred by a friend to meet More

by simone677
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yasir Khan
August 26, 2014

Reasonable price and very helpful The sales person was very helpful and went over and beyond my expectations to ensure I would be happy with my new purchase. Very satisfied customer! More

by Jeepsrt12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amin Rostami
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