North York Chrysler Jeep Dodge Ram Fiat
Thornhill, ON
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1,113 Reviews of North York Chrysler Jeep Dodge Ram Fiat
Great service, friendly and attentive Bringing the car for regular maintenance should be an annoying chore, but the staff here is friendly and helpful. I bring my laptop and paperwork and Bringing the car for regular maintenance should be an annoying chore, but the staff here is friendly and helpful. I bring my laptop and paperwork and make myself at home in the cafe/waiting area with free wifi, so I can get work done in comfort while I wait. The staff will come to me there with questions and updates. Very pleasant. More
I love how helpfule sales agent was Was my first time visiting the dealership and i got suprise .i didnt been pushed to buy wrong car i feel comfortable to tack my time and get to know a Was my first time visiting the dealership and i got suprise .i didnt been pushed to buy wrong car i feel comfortable to tack my time and get to know all info i need it . Danial Chapari was very knowledgeable and helpfule .very impressiv service Daniel thank u .will deffenetly comback and buy it and reffer many friends to u !!! More
First Class - thanks to Heather Kavanagh Egad I had no wiper fluid spray. Spay nozzle snapped off in the cold. A quick call and they were waiting for me when I arrived. Took my car right i Egad I had no wiper fluid spray. Spay nozzle snapped off in the cold. A quick call and they were waiting for me when I arrived. Took my car right in and I was out in 30 minutes. Heather was great and made it happen along with the service team More
excellent!!! Excellent service from A to Z. I haven't seen this for years in any kind of business. William, Heather, Eleanora took care of me and everybody else wa Excellent service from A to Z. I haven't seen this for years in any kind of business. William, Heather, Eleanora took care of me and everybody else was nice. More
Excellent experience I walked in to the dealership without an appointment to purchase a used bmw. I wanted to trade in my existing Jeep. I connected with Shawn right away I walked in to the dealership without an appointment to purchase a used bmw. I wanted to trade in my existing Jeep. I connected with Shawn right away and he made the entire process very easy. The terms he set were fair and reasonable. He answered all my questions and made the trade in a pleasant experience. I would recommend Shawn and the dealership to clients, friends and family. More
Very good sales process! Just purchased a 1-year old 2015 Jeep Wrangler. Shawn Mohammadi was both pleasant and easy to deal with. He made it easy. The only thing that I wou Just purchased a 1-year old 2015 Jeep Wrangler. Shawn Mohammadi was both pleasant and easy to deal with. He made it easy. The only thing that I would recommend is to make sure the vehicle is fully serviced before pick up. I just noticed today that my oil change is at 41%. I would have thought all used vehicles are fully serviced before delivery. More
Incredible Customer Service I would like to thank North York Chrysler team for the friendly environment and great customer service. and especial thanks goes to Mr. Shawn Mohammad I would like to thank North York Chrysler team for the friendly environment and great customer service. and especial thanks goes to Mr. Shawn Mohammadi for working hard to get us the car that suits our needs and close a good deal in no time. Also Mr. Max Shahbazli managed to get the financing with no glitch and his efforts to ensure we get the best warranty plan is highly appreciated. I highly recommend this dealership and the great customer service. More
Great Service We were I search of a new minivan and North York Chrysler was very helpful. Friendly service, comfortable atmosphere, great show room. We purchased ou We were I search of a new minivan and North York Chrysler was very helpful. Friendly service, comfortable atmosphere, great show room. We purchased our vehicle with ease and our sales rep was great. More
First Visit I recently purchased a used Ram 1500 with 40,000 km and two years left on manufactures warranty. The first two months I started having mechanical is I recently purchased a used Ram 1500 with 40,000 km and two years left on manufactures warranty. The first two months I started having mechanical issues with the truck. I purchased the truck in St Catherine's ,with an extended warranty from the used dealership. I booked an appointment with North York Chrysler to find out if they would warranty the vehicle and to look into the mechanical issues as well.This dealership is close to me and I was hoping on my first visit that things would work out. When I arrived on my visit I found out that I required a vehicle history before they would look at it. I was not prepared or aware of this situation and after taking a day off work ,I instantly assumed the worse . Then came Brenda and Leonora who found my history by speaking to the used dealership and the Vin number on the truck.They quickLy processed my information and told me the vehicle still had a warranty.They also looked at my extended warranty from an outside source and said they could honour that company.They were very pleasant and efficient on resolving my doubts . I went home with more confidence about the first visit. Later they called and found the problems which were under warranty .They needed the truck for one more day and offered me a rental Truck for the night ,at their cost.I picked up the truck and had to transfer tools from my truck for work.The rental people and the employees who helped you get my tools were very pleasant and accomadating. They called the next day to say the truck was ready.I dropped off the rental Truck and transferred my tools within 5 minutes of arriving.Signed off on the vehicle and thanked Brenda and Leonara again. It was evident ,after this two day experience,that this is a very well run and pleasant establishment.Brenda and Leonara were a huge factor and I'm sure if I dealt with someone else in the service department I would have had a similar experience. Once again Thank You C.H. More
Horrible Customer Service Back in May my mother purchased 2 vehicles from this dealership. One was new and the other was used for a total of $41,000. The used vehicle has drive Back in May my mother purchased 2 vehicles from this dealership. One was new and the other was used for a total of $41,000. The used vehicle has driven less than 1000 kms since the purchase. The car should never have been sold as it is not road worthy. There are 2 different makes of tires on the car with very low tread and the struts need to be replaced as the car slides all over the road when you hit a bump or even a seam on the road. My mother spoke to the Salesman who sold her the vehicle and he requested we bring it in for an inspection. I took it back to the dealership and they wouldn't even look at it unless I paid $71 for the inspection which I refused. Yogi, the Sales Rep refused to eat the cost as a good will gesture knowing they sold my mother an unsafe piece of junk. She paid $8500 and they offered to buy it back for $5000. My mother has been a customer for over 20 years and has never bought a car elsewhere and they always paid cash. The customer service we received was disgraceful. In the end, no resolution was met so my mother is now forced to take it to her mechanic and have it fixed at her cost. We would definitely not recommend this dealership to anyone and we will not be buying another vehicle from them again! More






