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North York Chrysler Jeep Dodge Ram Fiat

Thornhill, ON

3.3
1,110 Reviews

7200 Yonge St

Thornhill, ON

L4J 1V8

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1,110 Reviews of North York Chrysler Jeep Dodge Ram Fiat

January 29, 2014

i just have to share this moment, i just told my boyfriend about my suprise and his about to cry! haha. his always been a fan of SUV's but their pricy he says and their maintenance is high and so on More

by DelaneNathaniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roham
January 25, 2014

After extensive searching for a used $35000 VW I was pleased to see North York Chrysler had the car I was looking for offered at a reasonable price in comparison to other cars both for sale by owners an More

by DiggerDigger
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Paul
Jan 27, 2015 -

North York Chrysler Jeep Dodge Ram Fiat responded

North York Chrysler Jeep Dodge Ram Fiat said on 02/03/2014 07:23 PM We are truly sorry to hear about your recent experience at our dealership. We take complaints very seriously and excellent customer service is our number one priority. We have had a chance to review your experience in detail and we would like to apologies for your inconvenience. The sale representative in question has been confronted and trained in regards to having a less than perfect attitude. To answer your question, the vehicle of your choice was purchased 42 days from the day of your arrival, but unfortunately the sales team has no access to that data, and it would be very hard to keep track of the age of 700+ vehicles for a newer sales representative. However, any sales manager would have been more than happy to provide you with that information. As you have mentioned, we are a one price store, in which everything from Safety, emission, Detailing and carproof report is inclusive in the price with no extra admin fees. We would hate to waist your time over the price, hence our best price first policy is mentioned before test drive to eliminate any misunderstanding. Furthermore, we are truly sorry that we cannot do an hour long test drive as you had requested, 30 minutes before the store closing, the companies strict insurance policy does not cover any test drive accidents 10 minutes past the closing time of the store. We sincerely apologize for any inconvenience this policy may have caused you and hope to earn your business and restore your confidence in our company in anyway possible. If you wish, we would be more than happy to discuss how we can help you with your future purchase either over the phone or in person while you enjoy a complementary lunch at our cafe. Thank you for your understanding. Best regards, Roham Jamali Project Director at North York Chrysler Jeep Dodge Ram Fiat Phone 905 881-5002 Ext 3704 Email: roham.jamali@northyorkchrysler.com

December 20, 2013

Randy sold me a new Grand Caravan at this dealership 2 weeks ago and I was very pleased with the overall experience. I have bought several vehicles in the last 20 years and usually dread the haggling and More

by jharalamp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Cho-Chak-Wing
December 19, 2013

Had a great experience at this dealership. Randy was very helpful and knowledgable. Got a good trade-in for my car and bought a used at a reasonable cost. Would go back for my next car. More

by k1036
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Cho
December 17, 2013

Overall my experience was very good. Randy was very responsive and patient and never hesitated to make sure that all of my concerns were dealt with. I have a busy schedule and Randy always made sure More

by trazz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Cho
December 11, 2013

I had been looking at BMW 328s for about 3 weeks and I always noticed North York Chrysler popping up on autotrader. So I thought id go c what they have in person. A manager named ash greatered me in More

by Carol ester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Paul
December 11, 2013

Back in November we purchased 2 Vehicles from North York Chrysler. We were helped out by Roham. He is extremely professional, friendly, and honest. We were very happy by the high level of customer service p More

by eddie29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roham Jamali
December 09, 2013

I came into the dealership looking for a brand new jeep wrangler and I was immediately greeted by a friendly sales associate. John Paul was really polite and really made the whole visit very enjoyable. I w More

by mjansen3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Paul
December 02, 2013

We drove 600 kilometres to purchase a new Ram pickup truck, we were very pleased with the service, professionalism and friendliness found at North York Chrysler. Our salesman, Manjinder Benipal was ve More

by Miquelclaveau11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manjinder Benipal
November 27, 2013

I bought a BMW X5 with the top sales Ken Zhang last week. He is the best in car business I have ever met. He knows all I want to know but other sales cannot answer all my questions. He chose the best deal fo More

by Xubin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KEN ZHANG
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