North Shore Kia

I bought my car from North Shore Kia a little over 2 years ago. It’s a used car, so I know that it comes with the territory that issues may arise. However, the day after I bought the car, the engine lig years ago. It’s a used car, so I know that it comes with the territory that issues may arise. However, the day after I bought the car, the engine light came. New catalytic converter. It was covered by the 30 day warranty off the lot, but you’re telling me you didn’t notice this issue a day ago during your “intensive inspection”? 6 months go by, and the engine light comes on again. Surprise, new catalytic converter. They had replaced the previous one with a used one, without telling me, and then that one broke down as well. 3k job, on a car I already overpaid for. I stopped bringing my car in to be serviced here because the staff were so rude, sexist and careless. The most recent issue was with the clockspring in my steering wheel. Another shop had diagnosed it, and since it was covered by warranty I brought it back to Kia. I was then questioned, ignored and interrogated over the issue. After doing a second diagnosis, they started the work without approval from warranty and without my consent. Like many other individuals, I don’t have an extra 1k lying around to pay for a car issue when you’re expecting the issue to be covered due to safety (airbag). They had my car for 3 days, and while they may have fixed that issue, they sent me home with a completely crooked steering wheel. If I drove my car for 5 minutes, whatever person driving my car before me HAD to have noticed this issue. Now I’m sitting here after they “tried to squeeze me in” to take the steering wheel off and fix it. It’s been almost an hour. NEVER BUY A CAR FROM HERE OR TAKE IT FOR SERVICE, ESPECIALLY IF YOU’RE A WOMAN. They will talk down to you, ignore you and gaslight you. Some of the worst service I’ve ever experienced in my life. I love my car, and it’s heartbreaking that I no longer feel safe driving it because of their awful work. More

So it looks like anybody can leave a review. There's no way to know if they're real or not. For example, a disgruntled customer that is way off with in his/her opinion can submit a review a There's no way to know if they're real or not. For example, a disgruntled customer that is way off with in his/her opinion can submit a review and a salesperson could, presumably, write a glowing review about themselves! Why even a random Joe like me, who has never set foot in this dealership or contacted them in any away, can write a review. Kind of crazy, don't you think?! I think dealrater should be rated one star, I'm afraid. Not very useful, given the fact that the reviewers are in no way verified.... Too bad, it's a nice idea otherwise... :( More

They can’t be trusted. I bought a used car with a clean report. Within 4 mos, brakes are shot & needs new tires report. Within 4 mos, brakes are shot & needs new tires More

For second time I bought kia sportage from Norh shore kia. I had a wonderful experience with Manu on my last purchase. Manu like always very helpful and patient . He is very fair person and knows what t kia. I had a wonderful experience with Manu on my last purchase. Manu like always very helpful and patient . He is very fair person and knows what the customer needs. He is not just thinking about selling the car to the customers. Generally staff in Northshore kia very nice people. More

Bought brand new Kia. So far, NSK has misquoted, overcharged, dented my car, lied that their security cameras don’t work, and treated me like a nuisance. overcharged, dented my car, lied that their security cameras don’t work, and treated me like a nuisance. More

Oh yes, they are very friendly only because they want Oh yes, they are very friendly only because they want your money. If you want to get ripped off .....North Shore Kia is the place to go!! The apprais Oh yes, they are very friendly only because they want your money. If you want to get ripped off .....North Shore Kia is the place to go!! The appraiser will make sure you get peanuts for your trade.........and the sales manager is practically laughing in your face!.... Hahahaha. They not only make money on your trade but on the car they are going to sell to you! I worked hard for my money and I definitely don`t need to hear from this clown, that they have to make money on my car.....so does that mean, I should give it away and lose money!! So the moral of this story is.....don`t forget to bring your jar of VASELINE, it will be easier to get screwed! More

We purchased a pre-owned vehicle from North Shore Kia and couldn’t be more satisfied with the experience. We dealt with Alvin & Manu (sales consultants), Barb & Natalie (money matters) and Tim (manager of pr couldn’t be more satisfied with the experience. We dealt with Alvin & Manu (sales consultants), Barb & Natalie (money matters) and Tim (manager of pre-owned) and all were extremely professional, courteous and very patient. There was NO high pressure, in-your-face bargaining here. Just polite, knowledgeable and friendly interactions. A great team helping you all around! We would highly recommend this group for your vehicle needs. P. and L. - satisfied customers! More

Best. Salesman. Ever! My experience buying a pre-owned Kia Soul was great! Logan, my sales genius AND King of the bad "dad jokes" was incredibly helpful, patient, "kinda f My experience buying a pre-owned Kia Soul was great! Logan, my sales genius AND King of the bad "dad jokes" was incredibly helpful, patient, "kinda funny" and a man of his word. I left yesterday with my new girl and she's everything I wanted!!! More

I bought a Toyota Matrix. Great service from the dealer Manu. He helped with some scratches and get the car very tidy and clean when we picked up. And offer extra service when we have questions about the b Manu. He helped with some scratches and get the car very tidy and clean when we picked up. And offer extra service when we have questions about the break. Thanks. More

incredible service , best experience ever I found a beautiful used car they had online. I live many hrs away. Leo in sales looked after me from the start and I flew down to Vancouver to see an I found a beautiful used car they had online. I live many hrs away. Leo in sales looked after me from the start and I flew down to Vancouver to see and possibly purchase the car, he gave me perfect instructions to get there from airport to sky train and sea bus, and met me with the car to test drive as I got off the sea bus. The .vehicle was better than I had hoped for, so I purchased it, fantastic service by each staff member I interacted with to complete the sale,. ,, after Leo helped me get everything set up and I was shown every feature of the car and he even set up my phone to car connect for me, then had my GPS all ready to guide me home. Leo is a true professional and cares about his customers from start to finish. North Shore Kia is very fortunate to have Leo . More