North London Toyota
London, ON
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114 Reviews of North London Toyota
I am a student and my old car recently started giving me lots of problems so I decided to start looking for something new. My parents recommended going to Toyota so I did and Ken Yates was very helpful. He lots of problems so I decided to start looking for something new. My parents recommended going to Toyota so I did and Ken Yates was very helpful. He allowed me to look at all my pricing options and we found a lease that was suitable for my situation. I was very happy with his service and just got my brand new Yaris today! He was very friendly and helped me understand everything in the lease as well as helped me apply for the graduate discount. More
I was looking for a brand new vehicle and looked at few of my favorite brands including Honda and Toyota, I visited both brand dealers and I was convinced that either or would do the job for me, living in of my favorite brands including Honda and Toyota, I visited both brand dealers and I was convinced that either or would do the job for me, living in Toronto, I have a lot of options and dealer choices, one weekend in September 2013 while visiting my parents in London, Ontario, I visited Competition Toyota to show my father one of the cars that I was interested in, the 2014 Corolla, I was greeted by reception and then Mr. Yates, I did not just buy the Corolla that day, I was certain that I bought the right car for my needs from the right salesman and from the right dealer, I got a great deal, excellent service from the business office, efficient delivery and I am convinced that Ken Yates was the top adviser that I ever dealt with with over 10 new car purchases under my belt. Thank you Competition Toyota and thank you Ken for a great experience. Stan Manuel More
Very soon after we purchased our gently used Civic, the battery was dying repeatedly. We sent it to the local guy we use (we're not near the dealership) where it was eventually determined it was a loose p battery was dying repeatedly. We sent it to the local guy we use (we're not near the dealership) where it was eventually determined it was a loose power door switch that was draining the battery. Narrowing down the electrical issue took some time. This was an issue that was pre-existing (the switch was loose at the time of purchase but we didn't think anything of it). I called the dealership, eventually speaking to Matt Armstrong, Sales Manager. He promised me it was covered under a manufacturer recall. I said I couldn't find any recall info for it, but he assured me it was and would get back to me, as it would be completely covered. I called repeatedly and after him delaying and dodging, he finally said he was wrong and it is not on recall. He said he'd look into reimbursement for the repair, and again I had to call REPEATEDLY and put up with the ducking, dodging, and "I'll get back to you in a few days". This literally went on for months. Eventually Matt Armstrong said they would pay for the cost. He even asked if I wanted to pick up a cheque or have it sent by courier. I said courier. It said it would go in the mail on Monday. I called back again after a week and a half, and he now said that we weren't being given anything. I filed a complaint with the BBB, where Matt claimed these conversations didn't take place and I was lying. I am absolutely furious with Competition Toyota for leading me on for several months then calling me a liar. Do not give your money to these crooks. More
My visit here for the first time was a good experience. It did not take long for me to get the answers I was looking. The price is really good for the quality of automobiles. It did not take long for me to get the answers I was looking. The price is really good for the quality of automobiles. More