North London Toyota

Great Experience I can honestly say that Keith Colomba is one of the best sales associates you will deal with. His professional demeanor and laid back personality will I can honestly say that Keith Colomba is one of the best sales associates you will deal with. His professional demeanor and laid back personality will make car shopping an experience to remember. He has great passion for his work and will make you feel comfortable when making your purchase. I have known Keith for a very long time and he displays all the best qualities in a person that you would want to do business with. He is trustworthy, dependable, honest, kind, and possesses a great sense of humor. I spoke to Keith in regards to some of the pricing of his used cars and he provided an extraordinary amount of detail and knowledge. Don't let his youthful looks deceive you, he is incredibly knowledgeable in his work and will provide you all of the information you would ask for and more to help make your purchasing decision. I have yet to purchase a car from him but I have no doubt in my mind that when I purchase my next vehicle I am ONLY buying from Keith. He is a person I can count on for anything and you should hold him in the same high regard that I do. -Matt McMahon More

First Time purchasing a Toyota This was our first time purchasing a Toyota and the experience was great. Dave went over all the different models and price points made the experience This was our first time purchasing a Toyota and the experience was great. Dave went over all the different models and price points made the experience a comfortable one. Jenn in the business office was amazing explained in detail all the financing and extended warranty options. Very satisfied with the Sienna we purchased. Competition Toyota staff was professional and easy to deal with. More

Great visit! I arrived and was greeted right away. The gentlemen who looked after us was very friendly and knowledgeable. Because he was so genuine from the star I arrived and was greeted right away. The gentlemen who looked after us was very friendly and knowledgeable. Because he was so genuine from the start, I quickly began to trust that I had made the right decision in going to their dealership. I wasn't rushed, all my questions were answered. I have never been so well taking care of when purchasing something of great value. I would 100% recommend this dealership especially the wonderful Keith who made the visit truly enjoyable. I did make a purchase and have no regrets! Thanks Keith More

Gathering information I am thinking on purchasing a new vehicle and was in town and stopped by the dealership just look and get some information. Keith was one of the nices I am thinking on purchasing a new vehicle and was in town and stopped by the dealership just look and get some information. Keith was one of the nicest and most informative salesman I have ever met. He was professional and most importantly I felt no pressure which is the way I feel when I usually walk into a dealership. Thank you Keith! More

Thoroughly positive experience I have known Keith Colombia from his previous employment. His commitment & attention to meeting customer needs and wishes are the primary reason for I have known Keith Colombia from his previous employment. His commitment & attention to meeting customer needs and wishes are the primary reason for coming to this dealership. His willingness to "go the extra mile" for his customer is the at the core of what I am looking for in a sales representative. Certainly product knowledge and willingness to work with the customer on making a deal work for all parties are other important attributes. Keith certainly warrants top grades in those areas as well. More

From beginning to end it was a great experience! Ken made sure I got exactly what I wanted in my first car for a great price. The service was speedy and I was in my new car in no time. I am absolutely in lov sure I got exactly what I wanted in my first car for a great price. The service was speedy and I was in my new car in no time. I am absolutely in love with my car and I would like to thank Ken and the team at competition Toyota More

I recently purchased a vehicle through Competition Toyota- the saleswoman made me feel very comfortable during the entire process. She was in-tune with my needs and listened to my wants. I enjoyed tes Toyota- the saleswoman made me feel very comfortable during the entire process. She was in-tune with my needs and listened to my wants. I enjoyed test driving different vehicles and Heather provided her expertise & pertinent information which assisted my decision making process for a Rav-4 which is perfect for my lifestyle. Working through the administrative -process with Janine -again highlighting the expertise & skills sets each of these individuals have made the process easy and stress free. I would highly recommend Competition Toyota to my family and friends and will be a loyal customer to the maintenance team. More

I was looking to purchase my first brand new car and had been looking online at the 2014 Toyota Corolla...I had purchased a 2005 pre-owned Corolla from Competition Toyota a few years ago and was happy with been looking online at the 2014 Toyota Corolla...I had purchased a 2005 pre-owned Corolla from Competition Toyota a few years ago and was happy with the way I was treated, so I returned. I was introduced to Darryl, one of the sales guys and felt comfortable with his level of knowledge when it came to the Corolla as well as other Toyota models. After the test drive, Darryl was able to answer all of my questions and took the time to go over all of the different packages that we're available to ensure I would be happy with my new Corolla. I was able to work out a great deal with Darryl and the new car manager that I was very happy with. I was very pleased with the entire process. More

I was very pleased with my experience at Competition Toyota. I would go back and purchase another car for them, and also from the same sales associate. They strived to get me what i wanted and went beyo Toyota. I would go back and purchase another car for them, and also from the same sales associate. They strived to get me what i wanted and went beyond for me. Extremely happy, and could not thank Rami enough. More

If you are on the market for used car - stay away from these guys! All that scary stories you heard about no-name garages: fraudent ads, sneaky dissapearing fees, rude attitude once you sign deal... It's these guys! All that scary stories you heard about no-name garages: fraudent ads, sneaky dissapearing fees, rude attitude once you sign deal... It's all here, at CompToyota! You just look at the size of their dealership - only that should make you think twice. In short: ad was fraudent - said NO ACCIDENT but carproof showed one accident with damage for $3000, some DOCUMENTATION FEE in price calculations that miracly dissapeared from final bill, no service history, rude attitude once we told them about all these. We contacted ToyotaCanadaInc and informed them about our experience, but they said they can't intervene into done deals... STAY AWAY! Oh, and now they threaten us to go to the lawyer to remove this review. Here is full story. Due to various unrelated reasons we needed new car for my wife as soon as possible. So we found one that at CompToyota - lease return, no accident... First surprise was when we saw carproof report - car had accident with damage for over $3000. Oh well. We decided to test drive it since we were there already. Second surprise - check engine light was ON. But we got assured that it could be something simple like open gas cap code. After test drive we walked around the car, found couple scratches but were again reassured that all that stuff will be polished away. Then we started talking about the price. They gave us some pre-made form on which we could make an offer. It had extra line called DOCUMENTATION with price tag $404 plus taxes. We questioned it and were told that every dealer charges it and some charge even higher. We don't buy cars every week or every year, not even every five years, so we took their words as truth. We bargained $1500 discount from the final price - fair price for accident. I asked for some service records for the car - wanted to know if all oil changes were done at required intervals. They showed us copy of all work dealership did to the car after it was traded in but who said that due to privacy law they couldn't show history from last owner. "Even if you cut out the portion with last owner's name?"- asked my wife. "Even then"- was their reply. They reassured us that car was in great shape and they could sell it to wholesellers in the heart bit. So may be it was the moment we should back off... But we felt that discount of $1.500 from final price would be good enough to compensate for the accident. They added condition to fix CEL into Buying agreement, we signed it and paid deposit. Next day we got phone call - they told us that CEL was ON due to some fault with camshaft sensor and mechanic decided to replace camshaft bearing. They also informed previous owner about this costly repair (I didn't know that previous owner has responsibilities to pay for repairs AFTER trade-in). It looked strange that instead of replacing just the sensor they decided to take apart half of the engine to change bearings. This fact made us thinking about extra warranty. So we contacted ToyotaCanadaInc - to inquire about powertrain warranty that we have left. And TCI pointed RIGHT AWAY that this car has one outstanding campaign. We were told NOTHING about it at Competition Toyota. That fact changed our mind about ExtendedCarePlan. At the end we decided to take 3 years/60.000 km comprehensive package. Also we checked Buying agreement and didn't find ANY documentation fee listed in there. That was strange. So we came to pick up the car. We went around the car - scratches were still there... were told they did everything they could. Then we wanted to talk about documentation fee. Manager said that it was tire warranty. "But we didn't buy it?!" - was our natural response. "Of course you didn't, I removed it from last quote. Do you want to buy it?" - was his response. He showed us last quote and sure enough it wasn't there. And because we were looking at total price and didn't go by each line, we missed it. We just didn't expect such sneaky trick from Toyota dealership! "But nobody told us it's tire warranty, we were told it's documentation fee!" - we said. "Well, I'll talk to salesguy and make sure he knows it. You wanted to lower final price - I did it." - was his simple reply. "Do you want to buy it now?" But that wasn't the point! The point was they tricked us! So now we realized that we got just $1.000 discount for the car that was in accident and just had half of the engine taken apart. So we asked manager to pay portion of the price for ECP. That's when things got nasty. He said something like: "That's enough guys, I'm fed up. You chose to buy this car, you had enough time to back away, but you decided to buy it. I don't want to talk any more. Deal is done. Let's just sign papers, get keys". And looked like he wanted to add: and get out of here. It took my wife couple minutes just to ask him to listen to her. She explained that there were couple dishonest moves on his part and we made our decision based on that lie. He kept asking if we wanted to buy tire insurance. And we tried to tell him that it's not the point, the point is they lied to us. But he simply said that deal is closed and he's not paying for anything. So we paid for ECP and got some expensive hope that car will last as long as our old 2000 Dodge Grand Caravan with 295.000km... We didn't see any paperwork for repairs they did to fix that CEL so I don't know if they even replaced sensor or just reset the code. They might did everything like he said but now I just can't trust them. We got tricked the same way people get tricked at no-name dealerships - fraudulent ad to lure client, sneaky disappearing fees to inflate the final price... Rude attitude once deal was done... I saw couple negative reviews at google about them but thought that it would never happen to me... Like I said - we don't buy cars every year, so we don't know what should we be prepared for. Plus big Toyota sign over the building gave us sense of confidence... STAY AWAY! END More