North London Toyota

Took my 2014 toyota Corolla in for an Estimate on Passenger door lock Front and passenger door back not working. Got an estimate for $720.+ $159 diagnostic +taxes. Agreed to pay for latch at around Passenger door lock Front and passenger door back not working. Got an estimate for $720.+ $159 diagnostic +taxes. Agreed to pay for latch at around $600 (For refurbished unit, instead) but The dealer still wanted to charge me for the Diagnostic. It is very easy to identify that an actuator for a lock is not working. Diagnostic Should not be part of the bill of sale. PLUS, initially wasn't told about diagnostic cost. Never signed off on paying for an one(Isn’t the law that they need your permission before you are charged something at a garage?) but yet I was charged for one. How ridiculous! Thought no problem, I will pay for the diagnostic but now I cannot afford to get my locks fixed so I asked to be given a detailed quote on exactly what needed to be replaced and how much time it would take, so I could take it to a better garage. That detail was not included in the bill of sale that I paid for. I would strongly NOT recommend the North London dealership. I am very surprised that they are still in business. Customer service is TERRIBLE!! I wish I would have taken it to Competition Toyota, which I have dealt with many times. Next time, I would drive 30 minutes there then go to North London Toyota, which is only around the corner from my house. Please, please, please save your Hard earned money. Go to a reputable garage, instead. More

Facilities and Staff are fabulous. Sara Yearly was really helpful with finding the features I really wanted in a car and printing out details and comparisons. Sonya explained all the Sara Yearly was really helpful with finding the features I really wanted in a car and printing out details and comparisons. Sonya explained all the dealerships additional options well. Alysha quickly set my phone links efficiently and gave a quick overview of car features. She told me I could call her with any questions or come back for help. Love my new Camry Hybrid 2025. Hope the dealership can get more shipped soon for other customers. More

I got a 2024 Corolla Cross, . From start to finish , the whole process was so easy and smooth. on time communications, appointments and explanations about the process was well don From start to finish , the whole process was so easy and smooth. on time communications, appointments and explanations about the process was well done. Many thanks to Rick Petrella , he is well organized and very helpful , and made the process so easy . he deserves 10 stars. Thank you . MF More

This dealerships communication is very poor. I’ve been a valued customer for many years and they have been very disappointing to deal with. They didnt communicate any information and details abo I’ve been a valued customer for many years and they have been very disappointing to deal with. They didnt communicate any information and details about their complimentary package. Therefore my warranty is waived and they won’t help with anything. If you live in the London area do yourself a favour and never go here. The service department is awful and they do unnecessary services on your vehicles. More

Was a pleasure work whit Dave and Jennifer and Toyota dealer North London thank you so much dealer North London thank you so much More

I am blessed to have worked with Dave Antonucci as my sales rep for my new Toyota. He is very professional, thorough, kind, and In my estimation a top notch representative of Toyota, I feel privileged t sales rep for my new Toyota. He is very professional, thorough, kind, and In my estimation a top notch representative of Toyota, I feel privileged to have him as my Toyota dealer; Dave, you're the very best. Liz Moir More

We purchased a 2024 Toyota RAV4 Hybrid Premium Package from Rick Petrella recently. Rick's knowledge, experience, passion and caring about his customers' vehicles made him an exceptional automobile produc from Rick Petrella recently. Rick's knowledge, experience, passion and caring about his customers' vehicles made him an exceptional automobile product advisor. I recommend Rick to anyone who is looking for a vehicle. More

Ramsn was my sales for my used Toyata Highlander. He is professional and help regarding the product and service. I remember when I asked him about the winter tires, he sent the price quotes very quic He is professional and help regarding the product and service. I remember when I asked him about the winter tires, he sent the price quotes very quickly and helped me book the appointment to install the winter tires. More

Very convenient to buy a car, and the service provided by Ramsn is also excellent Ramsn is also excellent More

Aiden Graham was our sales and product advisor for our new Toyota Corolla today . Aiden is very knowledgeable,professional , helpful ,patient . We received fantastic service from him Thank you ! David and new Toyota Corolla today . Aiden is very knowledgeable,professional , helpful ,patient . We received fantastic service from him Thank you ! David and Liya Vayner . More