North London Toyota

criminals mangement up Bill McCallum the filth from this man.------they make up fake report for things needing to be fixed mangment trains staff to lie. man.------they make up fake report for things needing to be fixed mangment trains staff to lie. More

Y'all need to deal with Julia! She was honest, open, and knowledgeable and understanding. Evertone was very helpful- supportive of their colleagues. I wouldn't deal with any other She was honest, open, and knowledgeable and understanding. Evertone was very helpful- supportive of their colleagues. I wouldn't deal with any other dealership, but seek out Julia. Thanks AGAIN for a seamless experience. More

I had excellent service from product advisor Nick Petrella. He was very detailed and pleasant from the beginning of my purchase to my time of pickup? He was honest and forthright all the way through. Petrella. He was very detailed and pleasant from the beginning of my purchase to my time of pickup? He was honest and forthright all the way through. More

Assisted my sister in purchasing a vehicle, was very happy with the experience and would be back happy with the experience and would be back More

Thank you Dave Antonucci for your excellent services, advise. Dave is an excellent sales person, helpful and knowledgable and patient. A big thanks to Jennifer Wynn for her exellent service. advise. Dave is an excellent sales person, helpful and knowledgable and patient. A big thanks to Jennifer Wynn for her exellent service. More

I would not recommend buying a car from North London Toyota due to their unethical sales practices. I went in two weeks ago to inquire about purchasing a used car and I wanted to document my terrible ex Toyota due to their unethical sales practices. I went in two weeks ago to inquire about purchasing a used car and I wanted to document my terrible experience here. I made an offer on a used Toyota and we could not come to a deal we both agreed upon so I walked away. Two weeks later, the salesman calls me up and informs me that they were having some issue with this other buyer and they would like to take me up on my offer if I was still interested in the vehicle. I said I would be if they would honour my original offer. Later on in the evening, they say they cannot take my offer because it would cause them to lose too much money on the vehicle. Funny, because you're the ones who called me, not the other way around. Although I was slightly perturbed with this, I proceeded to make a counter offer for the vehicle which the salesman entertained for 2 days. We negotiated over minute details before he said he had to speak to the other client (which I didn't understand why until later). He then informs me that he cannot sell me the car because the other client (buyer) had already put down $10000 on the car and had the bill of sale, thus they were not able to back out of that sale until later. He said he would let me know in a few days. So here I thought that I was negotiating in good faith when they were trying to sell me a car that was already sold, which is a complete waste of my time. Especially because I already walked away from the deal and you bring me back in to play stupid games and try to sell me a car that you have no business selling AGAIN. I believe that this behaviour is not only unprofessional but unethical. If you have already sold a vehicle to someone else, do not bother contacting other clients trying to sell them the same vehicle. I will be filing a complaint with OMVIC about your dealership as I don't believe you are forthcoming in your sales practices. Also just in case the other client of a white Toyota Crown is reading this review. I don't know what is going with your deal but know that they are actively trying to renege on it with the $10,000 deposit. More

I would give this a 0 star rating if I could. So, we had bought our Jeep Cherokee a few years back, so when it came time for warrantee work we naturally brought it back to the dealership. What an So, we had bought our Jeep Cherokee a few years back, so when it came time for warrantee work we naturally brought it back to the dealership. What an absolutely nightmare. I was squeezed in, and then was told I missed my appointment (even though my SUV was dropped off at 6am). Brought it in for a clicking noise when I turned. They diagnosed it as a wheel bearing.. I knew this didn't seem right but figured they were the "professionals" . Get my car back 2 days later, ITS STILL MAKING THE SAME SOUND. Call back and try to get ahold on my Service advisor 3 times, tell them that it in fact was NOT wheel bearings and that I would not being paying another diagnostic fee. They agreed and I brought my vehicle back in. This I where the mayhem starts. My vehicle was brought in Wednesday morning at 930 am, I did not hear ANYTHING until Thursday 10 minutes before close. When they informed me that my Jeep was sent to jeep without my knowledge or permission and that they will do the work although Toyota will hold the warrantee order. Which again fine. My jeep was gone for OVER TWO WEEKS. CV axles and control arm. Over the next 2 weeks I called my service advisor 5 times, trying to be understanding that it was around Christmas and New year's. Finally, the Thursday Jan 2 I tried to call 3 times. No response. So I called Jeep myself to see what the status on it was. That is when he informed me that I am NOT ALLOWED to pick up my own car but that THE WORK WAS COMPLETED DECEMBER 23rd!!!! I called a 4th time and requested someone come to the phone, did not care who it was as I was making a point that I would be there the next day by 12 to get my car and it best be there. The next day all the did was offer to wipe down my car as an apology. but in the mean time threw EVERYTHING out of the back of my jeep into the back seat leaving a mess for me to clean up before I could put my son in it. My partner has tried to contact the service manager multiple times to have our concerns heard, and have not heard anything in return, almost 2 weeks later. 0 STAR DO NOT RECOMMEND. We will not be back EVER More

Rick has taken care of our family vehicles for years and he always makes sure we are taken care of. Picked up a brand new 2025 Tundra after swapping from a Rav4 that Rick also took care of. I always appre he always makes sure we are taken care of. Picked up a brand new 2025 Tundra after swapping from a Rav4 that Rick also took care of. I always appreciate Rick going above and beyond to take care of his clients and maintain relationships for years to come. We found the best option for Lease/Purchasing used for our budget and future plans. Thanks again Rick and look forward to many more ! More

Picked up our new 2025 Rav4 on Jan. 6/24. Dave Antonucci is a super sales person, very helpful and knowledgeable through the entire process. Dave was very detailed explaining all the 6/24. Dave Antonucci is a super sales person, very helpful and knowledgeable through the entire process. Dave was very detailed explaining all the features of the car and even marked parts in the manual that would be helpful to us. Sonja was great in helping us with all the final details on the purchase agreement. Here's hoping that dealing with the service department is as good. More

Curtis is an exceptional salesperson—he’s not only patient but also very attentive. I highly recommend reaching out to him for your next car purchase! patient but also very attentive. I highly recommend reaching out to him for your next car purchase! More