Nor-Lan Chrysler Dodge Jeep Ram

Painless car deal Traded a car in on a used truck. They gave me a fair trade in value without physically seeing it. Just photos and a vin#. I pretty much took the word Traded a car in on a used truck. They gave me a fair trade in value without physically seeing it. Just photos and a vin#. I pretty much took the word of the salesmen Shane on the condition of the truck via emails and a phone call. The truck was exactly as described and I feel like I got a fair deal on it. Shane was not pushy and everything went very smoothly. I have bought quite a few vehicles from different dealers and this deal was one of my better experiences. More

xxxxTY SERVICE DEPARTMENT I called the Service Dept today to ask some question on my avenger. I lost the lightening in my cluster and called to see if it was a covered compone I called the Service Dept today to ask some question on my avenger. I lost the lightening in my cluster and called to see if it was a covered component as I purchased the Chrysler Service Contract. I got a lady by the name Reeva who was not pleasant to talk to at all. She would not help with any of my questions. I totally understand you can not confirm warranty over the phone but she could at least help out, and not just have the attitude you didn't but it here. More

satisfaction is 90 0/0 When the salesman noticed that I was not happy with the deal on used truck,he introduced the sales manager of new vehicles who patiently explained the When the salesman noticed that I was not happy with the deal on used truck,he introduced the sales manager of new vehicles who patiently explained the current promo of new truck.It was explained really well and where each amount was coming from.I'm quite meticulous with additional fees and she gave me some options as well.And Jessie,the credit advisor,is awesome and cheerful to talk to and even it was a very busy last day of the month,he was able to show a happy face all through out the dealing. So more power to James,Leah and Jessie.Highly recommended to my relatives,friends and co workers.More power and hoping all employees should do the same way. More

Devin R was fantastic salesman I went in on Sat Sept 26 to check out the Dodge Journey I met Devin R who normally works in the used department but was called over to the main off I went in on Sat Sept 26 to check out the Dodge Journey I met Devin R who normally works in the used department but was called over to the main office due to a huge sale going on. He was very helpful in awarding my questions and getting prices. My sister and I left to go grab a bite to eat and while out I phoned Devin asking if he could grab a price on another model of a Journey. Little did I realize he was done for the day and had gone home. He jumped back in his vehicle and drove back to dealership just to get the price!! Anyways I ended up purchasing a brand new Dodge Journey RT and went on Monday to finalize the papers etc. They apparently called Devin who was on days off and he drove in just to make sure my vehicle was ready to go and all my questions were answered! He was absolutely fabulous! I work in the service industry and that guy went above and beyond his job. I recommend this company they seem to have genuin caring staff that are extremly polite and team oriented!! Hands down best service EVER!!! Great job you guys ???? More

Service is absolutely horrible! Was promised a loaner vehicle the day before, came in only to find out I didn't get one, had appointment for morning, vehicle didn't get in till after Was promised a loaner vehicle the day before, came in only to find out I didn't get one, had appointment for morning, vehicle didn't get in till after lunch. More

R115 review the staff are smart and efficient and friendly We enjoy dealing with Nor-lan they are great help and honestly can not say enough about them :) the staff are smart and efficient and friendly We enjoy dealing with Nor-lan they are great help and honestly can not say enough about them :) More

amazenly shocked :) I have always heard that Norlan is way better to deal with then Gp Auto Group. Last week I had an apt booked with GP Auto group to try and have an exh I have always heard that Norlan is way better to deal with then Gp Auto Group. Last week I had an apt booked with GP Auto group to try and have an exhaust issue fixed but last minute changed my mind and went with Norlan not only did they fix our problem but they fixed it under warranty which has been nothing but a nightmare to try and have GP Auto group do anything under warranty for us. I use to have to bring our truck in 5 times just to have 1 issue dealt with. Norlan called when the truck was actually completed and I couldn't have been happier with the service from everyone there I will be dealing with Norlan from here on out 100 times over THANK YOU THANK YOU THANK YOU :) More

Partner is Business Dale and his crew have been a great partner, they have supplied us parts for over 10 years. Their professional approach has help us enhance our busine Dale and his crew have been a great partner, they have supplied us parts for over 10 years. Their professional approach has help us enhance our business. More

Used Journey purchase I was very happy with my sales person and the over all experience of the purchase but the inspection on the vehicle before purchase was lacking! My sa I was very happy with my sales person and the over all experience of the purchase but the inspection on the vehicle before purchase was lacking! My sales person went out of his way to rectify the issues and I was very happy with the end result! More

Wonderful customer service!! Fiancé and I bought a brand new Jeep Wrangler and couldn't be happier with the vehicle. The customer service was fantastic, Leah and Derrick worked th Fiancé and I bought a brand new Jeep Wrangler and couldn't be happier with the vehicle. The customer service was fantastic, Leah and Derrick worked their magic to get us into our dream SUV! More