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Newmarket Nissan

Newmarket, ON

2.8
310 Reviews

17385 Leslie St

Newmarket, ON

L3Y 4X1

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310 Reviews of Newmarket Nissan

February 04, 2015

Congrats, You lost a loyal customer of 9yrs and his referals Background I have been a loyal customer of Doner and now Newmarket Nissan since 2006. My past 4 cars have come from this dealer as well as both my da More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Macon Doublet
Feb 04, 2015 -

Newmarket Nissan responded

Hello John, Thank you for your review posted on Dealer Rater. Your feedback is very important to us and we apologize for any inconvenience that may have occurred. We are very sorry to hear about the issues regarding your visit with us in October. Our dealership has made changes since your last visit. I kindly ask that you send me an email at jescobar@newmarketnissan.ca so we can further discuss this matter. We really appreciate you as a customer and certainly do not want to lose a loyal customer such as yourself. Best Regards, Joshlene Escobar VIP Customer Care Team

Feb 04, 2015 -

John responded

I am not interested in speaking to anyone at the dealership. If Macon Doublet's manager would like to speak to me about it or if your head office in Edmonton would like to speak to me, I would be more than happy to contact them. Please provide a contact name and number. Otherwise I am not interested in coming into your dealership. My last interaction was in January with Macon so please don't tell me changes have been made to your dealership in a canned message.

Feb 07, 2015 -

Newmarket Nissan responded

Hello John, Thank you for you response back. We understand your frustration and would really like to try to make things right. What is the best contact number that we can reach you at? Best Regards, Joshlene Escobar VIP Manager VIP Customer Care Team

Feb 07, 2015 -

John responded

As I said before, forward the review to your GM's manager and give me that person's contact information and I will speak with them. I am not speaking to anyone at your dealership any more. Thank you.

January 24, 2015

BUY FROM RYAN BOYLE!!!!!! I just purchased a new 2014 QX60, and visited 3 dealers in the process. I went to Newmarket on the Friday, bought it, and took it home on the Saturday More

by Dealer Review
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Boyle
January 14, 2015

too many no fault found Bought a 2013 sentra sv in August 2013 it now has 36000km. In that time I've complained numerous times about my dash rattling and buzzing alsp my car More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 14, 2015 -

Newmarket Nissan responded

Hello Brian, Thank you for your review posted on Dealer Rater. Your feedback is very important to us and we apologize for any inconvenience that may have occurred. We are very sorry to hear about the issues regarding your 2013 Sentra that you purchased in August of 2013. Our dealership has made changes since you bought your vehicle, please know that we take our complaints very seriously and the appropriate coaching will be made once we investigate further. Please let us know what we can do to assist you in your automotive needs to improve that rating. Best Regards, Joshlene Escobar VIP Customer Care Team

Jan 15, 2015 -

Brian responded

Joshlene im sorry but I can't come back. I've list total confidence and I really want to get rid of this car. I'll be trying alta or willodale nissan from now on.

January 11, 2015

Buying A Car My experience this time with Nissan was very favorable. I would recommend Ryan Boyle as a salesman and T J Humber is great if you have problems with c More

by Sue Neat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Boyle
January 08, 2015

Service is very good. But the complementary car wash is not good as the car is still dirty after washing. Also the part needed is not available and I will hav More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marta Emmanuil
January 02, 2015

New Car Purchase Tina, was very helpful and answered all our questions. Followed up to see if we still needed a car after our first visit. Thanks Tina More

by elznewe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Labindao, Fin Services Manager
December 31, 2014

Great Experience with minimal stress we were looking for a vehicle to purchase and Ryan provided a very pleasant experience throughout the process. He was very personable and knowledgable More

by ern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Boyle, Crystal Ursuliak, Shannon Galaski
December 31, 2014

Great Experience A one of a kind experience. Very friendly people (special mention Ryan, Andy, Don, Crystal and Whitney). They are very knowledgeable and kind. The pla More

by alexg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Carriere, Don Cummins, Ryan Boyle, Crystal Ursuliak
December 21, 2014

Great experience! Amazing guys working there, very knowledgeable, and super friendly! They worked very hard to get me the car I wanted . After I got it they went trou More

by bookworm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmanuel D. Labindao, Ryan Boyle
December 16, 2014

Awesome service from start to finish! A pleasant experience whether it was booking appointments to being walked out to my new SUV. Service came with great consideration and patience throug More

by pguzman121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Labinado, Joshlene Claire Escobar
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