Newmarket Nissan

Words can't explain how amazing the service and staff is!! Newmarket Nissian, where do I start!! First and foremost I would like to thank everyone at the dealership for the most amazing car buying experience I Newmarket Nissian, where do I start!! First and foremost I would like to thank everyone at the dealership for the most amazing car buying experience I've ever had and it was as if no one could do enough for me! I first contacted Newmarket Nissan after a very bad experience with another dealership, to be honest I was so frustrated with the previous dealership that I didn't even want a new car anymore. I first spoke to VIP Customer Care specialist June, and she gave me a lot of information about the car I was inquiring about and didn't hesitate to get me on the phone with pre-owned manager Karim. Karim and I talked for a bit and I told him about the experience I had with the previous dealership. Right away I could feel he was concerned about me and told me that buying a car should be fun, not stressful! We connected right away and I felt very much at ease when we talked and I knew he would take care of everything with my best interest in mind. I then got on the phone with finance manager Stephanie and we connected right away as well. We talked on the phone for quite awhile and she did an amazing job of answering all my questions and concerns and got working for me to get approved right away. The next day she called me back with exciting news! She said everyone was excited to meet me and I was approved! Since I was an out of town buyer they informed me about the "Buyers fly-in Program" where the dealership would pay for my flight, hotel, dinner, breakfast, and give me a ride from the hotel to the dealership, so I flew up that night! When I got to my hotel the set me up in the most amazing room at the Sheraton (King size bed with complementary breakfast, thanks Vince!) and the next morning, sales professional Ryan picked us up to take us to the dealership. Once again we met another very friendly person from the dealership that couldn't do enough to for us during our visit! Upon arriving at the dealership… more friendly staff!!!! Everyone knew who I was, and treated me like a superstar! I was truly blown away at the service! They brought my car out front, washed, waxed, tire shine, fully inspected a full tank of gas, and showed me how to use all of the features! They then gave me a few trinkets, and a bottle of wine to celebrate the purchase of my new vehicle (thanks Kerry!!) and sent me on my way for the drive home. Since then I have been in contact with them as they checked up on me to see how the drive was, how the car was working and if there was anything more they could do for me! These guys are amazing and I'm very very happy I purchased a vehicle through them because not only did I buy a car, but I feel as if I have made many friends while doing so! Overall, from the time I contacted the staff at Newmarket, until the time I was in my new car and driving home was 3 days!!!! I would give Newmarket Nissan a rating of 10 out of 5 stars but even that wouldn't be high enough for the quality of service and the experience I had while I was there! So to all the staff at Newmarket Nissan, thank you again for the most amazing stress free, and fun car buying experience I've ever had! You guys have me as a customer for life! And to anyone who is in the area looking for a car or if you are from away, please take advantage of all these guys have to offer because the cars speak for themselves, but the service is A1 and the best ive ever seen! More

Excellent Service Everyone was extremely helpful, always answered our questions and got back to us in good time. Very patient as we decided on which vehicle we wanted Everyone was extremely helpful, always answered our questions and got back to us in good time. Very patient as we decided on which vehicle we wanted to purchase, after test driving several More

Good experience Had a good experience with this dealership and Melissa was very helpful, she worked to clarify any questions we had. Follow up by the dealership after Had a good experience with this dealership and Melissa was very helpful, she worked to clarify any questions we had. Follow up by the dealership after the purchase has been very good. More

Great Service! Melissa was my sales rep and she was fantastic. Very knowledgeable about the Rogue and was able to answer every question I had. She was able to give m Melissa was my sales rep and she was fantastic. Very knowledgeable about the Rogue and was able to answer every question I had. She was able to give me great reasons as to why the Rogue was a good fit for me and she was able to give me great comparisons with other vehicles I was looking at. Brian Eliss was extremely helpful when it came down to making a deal and was able to work with my budget. Lastly TJ was excellent with working out all the fine details and getting me my car in just a couple of days after signing! One of the most noticeable things is that every staff member I interacted with was able to remember me by name at each visit and specific details I had mentioned. The customer service was great and I hope this will continue as I service my vehicle there. Thanks! More

Geat experience at Newmarket Nissan Just bought a 2015 Nissan Rogue, Very happy with my new car. Had excellent service from Melissa who was very helpful. I would recommend her to my fr Just bought a 2015 Nissan Rogue, Very happy with my new car. Had excellent service from Melissa who was very helpful. I would recommend her to my friends. More

Amazing Experience at Newmarket Nissan Talk about getting first class service at the best price possible. We had visited multiple dealers before coming to Newmarket Nissan. The experience w Talk about getting first class service at the best price possible. We had visited multiple dealers before coming to Newmarket Nissan. The experience was amazing. Sales team at Newmarket Nissan treated us with respect, provided knowledgeable advice, and in the end got us what we needed at the price that we wanted to pay. Courteous, professional approach that was provided was unmatched by any other experience so far. Good job, Newmarket Nissan! Thank you Josh for all your help! More

Love my Juke thank you again Aberre I recently bought a Juke from Newmarket Nissan, initially I dealt with Amberre a couple months ago in search of a used Juke she was nothing but helpfu I recently bought a Juke from Newmarket Nissan, initially I dealt with Amberre a couple months ago in search of a used Juke she was nothing but helpful. Few models popped up here and there that fit what I was looking for! She was always happy and beyond helpful. I'm still receiving follow up from her about my car! Would definitely recommend her to anyone else purchasing as she really does have your best interest in her heart and was the reason I did choose to purchase my vehicle from this dealership. Had some small issues with the vehicle that I didn't notice until I drove the car off the lot and still waiting for followup but once again Amberre has been right by my side dealing with the issue! More

"A Family Addition" Wow, what a pleasant experience we had when we arrived to find just the right vehicle for our family. Melissa Shelley was so very helpful, and she rea Wow, what a pleasant experience we had when we arrived to find just the right vehicle for our family. Melissa Shelley was so very helpful, and she really listened to what our needs were in order to make the right decision on a vehicle that would meet our families needs. She was enthusiastic and created a great first time exprience for us at Newmarket Nissan. My Daughter & I love Rogue!! More

amazing service by Amberre I was in desperate need of a car and stopped by Newmarket Nissan on a whim but as soon as I walked in the door and was geeeted by Amberre my car buyin I was in desperate need of a car and stopped by Newmarket Nissan on a whim but as soon as I walked in the door and was geeeted by Amberre my car buying experience was an amazin experience. Amberre is extremely friendly and was so helpful in helping me find the car that I love and fit my budget. she really listened to my needs.T.J. was also very helpful in explaining the financing end of it very clearly .I have recommended Amberre and will recommend her at Newmarket Nissan to anyone looking for a car :) More