Newmarket Hyundai

Unprofessional and Misleading Totally misrepresented their extended warranty package in terms of content. Told me "free oil changes included", but did not tell me that was at their Totally misrepresented their extended warranty package in terms of content. Told me "free oil changes included", but did not tell me that was at their dealership only! When I challenged them on this a few months later after dropping into another dealership a few months later, I got the old "oh well! You signed it. Have a nice day!". I like my Elantra just fine, but this dealership will never receive one penny from my wallet ever again. More

Unprofessional, Rude and Ignorant Jennifer Grech is by far the worst person to deal with at this dealership. She refuses to respond to emails or phone calls in a timely manner and igno Jennifer Grech is by far the worst person to deal with at this dealership. She refuses to respond to emails or phone calls in a timely manner and ignored me for an entire week because she deemed me not important enough to devote her time to. She refused to refund me my entire refundable deposit because she licenced the car I was going to buy in my name BEFORE receiving confirmation of financing. Then when I went to pick up the remainder of my deposit, the car I was going to purchase was out for sale on their lot...while still licenced in my name with my deposit in their hands!!! If you are looking for a reputable business manager to find financing for you, steer clear of Newmarket Hyundai, or at least from Jennifer Grech. More

Worst Dealership Simply put - do not buy a car here. Complete lack of customer service, complete lack of communication skills, complete lack of competence. They trie Simply put - do not buy a car here. Complete lack of customer service, complete lack of communication skills, complete lack of competence. They tried to bully my wife with child and I into purchasing a car they changed the interest rate on - after we signed at 0%. This went on for 3 weeks...Only when we sent a letter from our lawyer did they finally understand they repudiated on our contract, of course we got out of the deal. And apparently, they don't have a general manager "we don't really have a general manager". Hmmm, that makes sense considering the general manager signed our contract... Stay far away from this place, don't be enticed by the promotions they can't honor. More