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NewRoads Subaru Newmarket

Newmarket, ON

4.8
176 Reviews

17415 Yonge Street

Newmarket, ON

L3Y 8L9

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176 Reviews of NewRoads Subaru Newmarket

May 19, 2022

Terrible lack of customer service. Overfilled oil level to the point where it will damage the car, incredibly negligent servicing. That with the lack of a service vehicle makes me s More

by Topher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Manager
May 12, 2022

Saleperson Selena was friendly, thorough, knowledgeable and easy to deal with. My experience purchasing my first Subaru was great. Erika looked after our paperwork and explained everything perfectly. Love More

by Connie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Selena & Erika
May 12, 2022 -

Connie responded

I cannot express how much I love my new Subaru and the process was so easy. I came into New Roads Subaru Newmarket, was met by Selena and everything just fell into place after that. My questions were all answered and follow up was great. Once I decided to purchase I was introduced to Erika for the paperwork portion of the purchase. Once again all my questions were answered. I highly recommend these 2 ladies and everyone at New Roads Subaru, great bunch of people and I couldn't be happier. Note: I purchased a 2022 Subaru Forrester Sport and just came back from a 5 week trek across Canada from Ontario to B.C. What a great trip and I look forward to doing many more trips. LOVE MY SUBARU!!!!

April 30, 2022

Emely is through and listened to what we wanted in a vehicle. We didn’t feel pressured or obligated to purchase the vehicle. Positive experience. Emely being knowledgeable in answering our concerns help More

by Ana Lucrecia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emely Garcia
April 30, 2022

I came to pick up a vehicle with my sister and Emely garcia was her sales rep. Emely was very knowledgeable and very friendly. She always had a smile and dealt with our questions professionally. More

by Jorge Garcia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emely garcia
April 29, 2022

I contacted them for a used vehicle that was listed at a competitive price. I called, set an appointment and Blake had it ready for me to test drive when I arrived. I picked up my vehicle 3 days later. Grea More

by evelynrobin79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Tobin, Leo
April 29, 2022

When I purchased my vehicle I was told there would be a wait because of the current global vehicle shortage. That was fine and Blake Tobin updated me along the way. When it arrived Eryca booked a time for More

by RH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Tobin, Eryca Smith
April 28, 2022

I worked with Blake Tobin to find my new Crosstrek. Thank you so much it’s been fantastic! More

by Mikadon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Tobin
April 20, 2022

Friendly attentive staff . . did not like the mandatory financing policy for purchasing my vehicle when I was intending to pay cash .. More

by khewson19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Selena
April 19, 2022

It has. a very positive vibe. All the people working there seemed to be really enjoying themselves and where quite knowledgeable. More

by glorimer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Selena, can’t remember the other names
February 14, 2022

My experience with Selena was a positive one and I am happy with the Subaru I purchased, however I was a little disappointed that the tires that came on the vehicle were on the wear bars especially after More

by Scott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Selena Costa
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