NewRoads Subaru Newmarket

Had the pleasure of meeting Sean - who offered choices without being pushy and after meeting with another dealership, we made the decision to go back and look at the option of a crosstrek. All in all, t without being pushy and after meeting with another dealership, we made the decision to go back and look at the option of a crosstrek. All in all, the dealership was friendly, and well organized. Francois made the process of financing the car easy. We would totally recommend this dealership 100%! More

I walked into Subaru noting a vehicle I had seen on the website and I was directed to Blake who helped me with my eventual purchase. From start to finish he was professional, informative and helped me with website and I was directed to Blake who helped me with my eventual purchase. From start to finish he was professional, informative and helped me with exactly what I was looking for. I didn't feel like I was being pressured or talked into anything and it was an overall great experience. Even the others in the Financing department who assisted me were also very professional, pleasant and helpful and I'm glad to have had this experience as other brand dealerships have not been such a pleasant experience. More

Daniel was professional from start to finish. He acknowledged us as soon as we entered the dealership. He wasn’t pushy and we appreciated that. He was great with my kids as well. He acknowledged us as soon as we entered the dealership. He wasn’t pushy and we appreciated that. He was great with my kids as well. More

People are friendly, patient and knowledgable. I will definitely recommend this dealership to others although I can't choose the most ideal model due to car shortage but I guess the situation is t I will definitely recommend this dealership to others although I can't choose the most ideal model due to car shortage but I guess the situation is the same for all other dealership. More

Service was great , happy with the wrx , Ryan had great customer service, very happy with the experience! customer service, very happy with the experience! More

Friendly service advisor…. but the day the car was advised to be ready from its repair I made no less than 5 attempts to call and a couple of messages that were not replied to, but the day the car was advised to be ready from its repair I made no less than 5 attempts to call and a couple of messages that were not replied to, Car wasn’t ready until following day which made it difficult to arrange a ride to pickup the vehicle. Upon receiving the vehicle and seeing the actual repair and still exposed wiring I cannot fathom the $900 charge with being only $81 in parts please see photos, exposed wire 2” away from repair. I had asked several staff to speak to the Dealership Manager only to not get a reply. More

Great place to buy a car great people to deal with i will recommend people to dealer recommend people to dealer More

I found the initial transaction process pleasant, however when I had to cancel the transaction the salesman's demeanor became rude and disrespectful even to the point of threatening me. I do not recommend t when I had to cancel the transaction the salesman's demeanor became rude and disrespectful even to the point of threatening me. I do not recommend this dealership. More

Great service; excellent sales people. Extremely helpful and were able to get me a great and fair deal. Very friendly staff Extremely helpful and were able to get me a great and fair deal. Very friendly staff More

Sean Wilson provided Penny and me with a wonderful sales experience over a few days in early May. He provided prompt and clear answers to all of our questions about a newer vehicle. He facilitated two rides experience over a few days in early May. He provided prompt and clear answers to all of our questions about a newer vehicle. He facilitated two rides in the 2020 Outback XT and during the delivery of this vehicle, he spent time answering, clarifying and showing us how to incorporate the vehicle’s new technology without stress. Sean’s interpersonal, organizational and relationship style made this purchase a very positive experience. We will recommend Sean 100% to future Subaru owners! More