NewRoads Chrysler Dodge Jeep

Great price, great customer service Excellent customer service by John Peterbaugh, the only nice sales person I came across shopping around for jeep in the GTA. Keep up the good work. I Excellent customer service by John Peterbaugh, the only nice sales person I came across shopping around for jeep in the GTA. Keep up the good work. I will certainly tell all my friends that are looking to buy Jeep to go to MacIver Jeep Dodge Ram dealership. Dealership also has a very friendly and knowledgeable general manager, Jim Mallinos knows a lot about all the vehicle that he sells, was able provide a price that I just cannot walk away.....purchased a beautiful white Jeep Rubicon. More

Not Impressed with Service Dept after many chances I bought a 2012 Jeep Patriot & had a positive experience with the sales person. I am a loyal customer to your service department, however since day 1 I bought a 2012 Jeep Patriot & had a positive experience with the sales person. I am a loyal customer to your service department, however since day 1 I have not been impressed at all with the customer service in your Service dept. . After initially buying my car the radio did not work and after several visits I was the one to advise your service dept that perhaps my radio didn't work as the antenna was missing from the car (which was the case). I let that go even after the man in Service was incredible rude to me and subsequently was advised that he no longer works there. So although I was not happy I still have had my car serviced at MacIver several times. My latest visit to your dealership was in a tow truck last night in the pitch black & pouring rain after my 18 month old Jeep died in the middle of an intersection at rush hour. I had no power, so no lights to warn other drivers that I was stuck. After waiting 30 minutes for a tow truck & having the police accompany me while I was stuck, I had the car towed to your dealership (where I purchased it). The battery was totally corroded and there was all kinds of 'guck' on it (in plain view). I had recently had my Jeep in for regular maintenance so I would have thought that a basic check would have been the battery. Although the service advisor who called me this morning was apologetic and polite (Kevin) and did not charge me for the new battery I feel compelled to write a review as I keep giving MacIver the benefit of the doubt and I keep feeling disappointed with the service on my car as well as the general customer service skills (politeness, etc). After this most recent and dangerous 'inconvenience', I will not be coming back to MacIver and will try another dealership who values my business. You have lost a most loyal customer. More

Frustratingly Horrible Service Experience I had a great experience right up to the point I picked up my new 2014 Dodge Caravan. I had it back in the dealership within 30 mins of taking deliver I had a great experience right up to the point I picked up my new 2014 Dodge Caravan. I had it back in the dealership within 30 mins of taking delivery. It has been back 6 more times for the same issue, in 3 months. I've escalated my issues to the service manager, the general manager, the owner and Chrysler Canada customer service Vehicle currently in the dealership for the past 6 days. I have yet to get a phone call from anyone on the status of replacing the vehicle or fixing it correctly. Frustrating/horrible experience all around. Really enjoy the vehicle when it works correctly. Still less than 1,100 kms on it and most of those driven by the staff at the dealership. We haven't even been able to take it farther than a few blocks in 3 months without an issue. All we wanted was a working, dependable vehicle for our 3 kids. We have never come close to that. More

Dodge of My Dreams Peter was the most amazing sales person. He listened to my needs and wants and within minutes he located a vehicle to suit me. After taking the 2014 Peter was the most amazing sales person. He listened to my needs and wants and within minutes he located a vehicle to suit me. After taking the 2014 Dodge 1500 Ram STX, I was sold. I had found the Dodge of my dreams. Peter took the time to explain warranties, financing and customizing for that vehicle which would fit my personal and professional needs. Thanks Peter, I love my new truck. More

Great deal and an awesome drive! Was in the market for a new pick up truck with a list of three dealerships to check out. Met Felix and never made it to the other two! Felix was a str Was in the market for a new pick up truck with a list of three dealerships to check out. Met Felix and never made it to the other two! Felix was a straight shooter; knowledgeable and provided us with direct answers we were looking for and in the end an awesome deal on a beautiful truck! Thanks Felix! Barb & Tom Clement More

Great experience purchasing my Jeep Grand Cherokee Limit2014 I searched thoroughly for the Jeep Grand Cherokee Limited 2014. I went through a few dealerships, talked to many sales associates, and by far Neil Sch I searched thoroughly for the Jeep Grand Cherokee Limited 2014. I went through a few dealerships, talked to many sales associates, and by far Neil Schwab was the best. I was able to reach Neil at all hours of the day for inquiries and any question was answered with a quick, thorough, and very knowledgable answer. The experience was hassle free and the dealership accommodated my particular situation with professionalism. I would reccomend this dealership with anyone and wouldn't hesitate to deal with Neil and MacIver again. Great experience. More

first vehicle purchase experience I just purchase my first new vehicle from maciver... the service in the sales department with Felix and Randy was great... I am very pleased with th I just purchase my first new vehicle from maciver... the service in the sales department with Felix and Randy was great... I am very pleased with the customer service and honesty I received. Seemed as though he went over and above to help me get my purchase in a good time Thank you More

Happily driving a new truck So I bought my first truck from this dealership and was very impressed with the customer service. Neil Schwab was amazing and very informative - he h So I bought my first truck from this dealership and was very impressed with the customer service. Neil Schwab was amazing and very informative - he had answers to all my questions. He kept in touch even after I had picked up the truck, making sure everything was good and I was happy with the truck. Of course I would highly recommend Neil to anyone who wants to buy a Dodge/Jeep/Chrysler More

Exceptional Service! By far the best experience we have ever had purchasing a new vehicle. Dale was great to deal with and ensured that we got the vehicle that best suite By far the best experience we have ever had purchasing a new vehicle. Dale was great to deal with and ensured that we got the vehicle that best suited our needs. More

Fantastic Experience at Maciver Dodge I recently Purchased my first car at Maciver Dodge and I have to say that the experience was out of this world. I was nervous buying my first vehicle I recently Purchased my first car at Maciver Dodge and I have to say that the experience was out of this world. I was nervous buying my first vehicle since I don't know the first thing about cars and was hesitant on making the purchase. Right from the beginning of the process I felt relaxed and calm and really believed that the team at Maciver Dodge were there to work with me and coming up with the best solution, I never felt pressured or like I was getting the old "used" car salesman routine. Felix did a great job at explaining everything to me and making sure that I felt comfortable with my decision. I was even told to go look around at other dealership to make sure that I was getting the best deal possible. After looking around at 15 other dealerships I realized that Maciver Dodge was the best and truely valued my business. I will definately recommend them to family and friends and buy my next vehicle from them More