NewRoads Chrysler Dodge Jeep

Came in to have winter tires installed I dealt with a very friendly and informative service advisor who kept me well informed of how long it would take. Her name is Jill I dealt with a very friendly and informative service advisor who kept me well informed of how long it would take. Her name is Jill More

Painful experiences I had a break controller install early this year which it was under quoted and i was considerate enough to split their cost, in the process the muf I had a break controller install early this year which it was under quoted and i was considerate enough to split their cost, in the process the muffler heat shield and power mirror's controller got damaged . Apparently warranty wont cover the heat shield which Rob Pickens (service manager ) ensured it was rusted right through on my 2015 jeep wrangle unlimited with 34 thousand kilometers . Which by the way 3 years ago when I ordered this jeep with all my desired option tan leather seats , tow packages etc ... they ordered me the wrong vehicle (only 2 door ) , so that can tell you what kind of place this is , name changed most of the staff still the same . So going back to my brake controller issue I tried to contact Rob Pickens to make it right but I only got that he must of gone home or busy with another costumer , then the receptionist confirmed he was busy and will call back STILL WAITING . Never had any issues with service at other Chrysler dealers. McIver now New Roads has the worst service and they dont care. Totally not worth the money. More

The service dept.& staff are very couteous and knowledable! I would recommend this dealership 100%. Not only have I purchased my current vehicle from this dealership but also would recommend the service dept. I would recommend this dealership 100%. Not only have I purchased my current vehicle from this dealership but also would recommend the service dept. as well. They go out of their way to ensure the issues are looked at and fixed to your satisfaction and are all extremely professional. More

Satisfying, hassle-free sale I really appreciated the effort from the sales and financing staff (Alan the Mike) who put me into a beautiful, like-new vehicle. I'd advise this dea I really appreciated the effort from the sales and financing staff (Alan the Mike) who put me into a beautiful, like-new vehicle. I'd advise this dealership to anyone! Wonderful experience! More

Vehicle Purchase I Just bought my first new car through Darius at New Roads in Newmarket. I couldn’t be more pleased with the friendly service we had from start to fin I Just bought my first new car through Darius at New Roads in Newmarket. I couldn’t be more pleased with the friendly service we had from start to finish. Darius was very informative of the vehicle we were inquiring about and got back to us ASAP throughout the time we waited to get the vehicle. I would highly recommend this dealership to my family in friends, buying a new vehicle can be a stressful time but it doesn’t have to be if you work with the right dealership! More

Great visit Dropped by the dealership to look at a Jeep Cherokee today. I was greated by a very charming salesman who was incredibly helpful and patient with me. Dropped by the dealership to look at a Jeep Cherokee today. I was greated by a very charming salesman who was incredibly helpful and patient with me. More

Super helpful Mike Gregor was excellent to deal with. Happy to help work the numbers every which way to help meet your budget. Quick replies too. Felt like he un Mike Gregor was excellent to deal with. Happy to help work the numbers every which way to help meet your budget. Quick replies too. Felt like he understood my needs. More

It was a very smooth deal working with Darish Sean and I came into the dealership looking to purchase a vehicle and Darius approached us and took excellent care of us !! We had An issue with our Sean and I came into the dealership looking to purchase a vehicle and Darius approached us and took excellent care of us !! We had An issue with our licence plates the dealer put on and darius was very apologetic and quick to resolve the matter .. a true gentleman ! He was a pleasure to deal with Brian was also a great guy to deal with !! Very approachable and friendly ! More

I would recommend Great customer service and would recommend them to all m friends no questions asked. Loved the work. I would not go any where else. Thank you Great customer service and would recommend them to all m friends no questions asked. Loved the work. I would not go any where else. Thank you More

No Pressure During our visits, the staff were quick and helpful. Very friendly service and both parties we dealt with tried to make the process as smooth as possi During our visits, the staff were quick and helpful. Very friendly service and both parties we dealt with tried to make the process as smooth as possible. More