NewRoads Chevrolet Cadillac Buick GMC
Newmarket, ON
Filter Reviews by Keyword
By Type
700 Reviews of NewRoads Chevrolet Cadillac Buick GMC
While the waiting was lengthy, but it was not the dealers fault. John kept me informed monthly on the status of the new car order. I was informed when it was built, in transport and arrival at the dealership fault. John kept me informed monthly on the status of the new car order. I was informed when it was built, in transport and arrival at the dealership. Delivery was smoth as well. More
Daniel is the best sales agent I have ever come across. Before coming to this dealership I had a horrible experience at another dealership. Daniel’s kindness, experience, and loyalty genuinely convinced me Before coming to this dealership I had a horrible experience at another dealership. Daniel’s kindness, experience, and loyalty genuinely convinced me not to abandon GM altogether. I was very pleased by Daniel’s quick responses, willingness to go above and beyond for his customers. My only complaint is that Daniel does not have a gold level of sales, as he definitely deserves it. More
I bought my New 2022 Cadillac XT5 Luxury SUV from Marty Murry. This was the BEST Sales Experience I have ever had! I appreciate the professionalism of the entire Staff. Murry. This was the BEST Sales Experience I have ever had! I appreciate the professionalism of the entire Staff. More
Thanks to our Sales Representative Raymond Belanger for the outstanding level of professionalism and caring qualities for assuring confidence with our purchase at Newroads Chevrolet. the outstanding level of professionalism and caring qualities for assuring confidence with our purchase at Newroads Chevrolet. More
Several issues encountered. 1. Inspection package and tire rotation resulted in the locking lug nuts removed and not replaced. Why I was not informed I cannot understand. 1. Inspection package and tire rotation resulted in the locking lug nuts removed and not replaced. Why I was not informed I cannot understand. After confronting the team they agreed to replace. The issues is I now need to go back to the dealership to pick them up and install. 2. Transmission oil change and filter work completed is questionable. The transmission oil pan has to be removed in order to drain the oil and replace the filter. My concern is I cannot see where this was completed. The transmission oil pan is covered in dirt with no hand marks or oil showing it was removed. Very concerning. I am worried the oil was pumped out the oil check and the proper service was not complete. Time to speak with the manager. 3. Motor oil change complete without issues 4. On the service before this time the cabin filter was removed and debris fell into the fan. As a result I had to remove the filter and fix myself. 5. While the truck was in warranty we investigate a squeak coming from the truck during acceleration/deacceleration. No one in the team could identify the issues. After going on the internet I found the reason for the issue is a flap on the exhaust. I understand such issues can be difficult to identify however assume this could have been managed better. On a positive note the team is really nice. More
Nice dealership, Great Service. All my questions and requests were taken care of. Looking forward to working with Mr. Marty M. For my next vehicle in the near future! All my questions and requests were taken care of. Looking forward to working with Mr. Marty M. For my next vehicle in the near future! More
The sales and finance staff at New Roads went above and beyond to make my purchase of a truck as smooth as possible. From being flexible with my schedule demands to stepping in and finding me a better fi beyond to make my purchase of a truck as smooth as possible. From being flexible with my schedule demands to stepping in and finding me a better finance deal. They were very accommodating and always courteous More
Just purchased a vehicle from new Roads Chevy in Newmarket had the best sales rep ever Marty Murray this gentleman is amazing he goes out above and beyond and cater to his customers I’ve been dealin Newmarket had the best sales rep ever Marty Murray this gentleman is amazing he goes out above and beyond and cater to his customers I’ve been dealing with this gentleman for years he is truly an amazing and gentle man thank you Marty for helping me and my family every time we need a vehicle purchase or anything to do with repairs and advice. 10 out 10 💥 thank you again Marty Murray! More