Back

NewRoads Aurora Toyota

Aurora, ON

4.7
212 Reviews

669 Wellington St. East

Aurora, ON

L4G 0C9

Directions

By Type

212 Reviews of NewRoads Aurora Toyota

March 06, 2023

Ash was amazing. He showed me the basics of the vehicle prior to me bringing it home. Customer service is excellent. More

by Joe1824
Recommend Dealer
Yes
Employees Worked With
Ashkan Farboud
February 22, 2023

Excellent communication. Very well organized. Kept me up to date with car order. Always prompt response to inquiries. More

by Happy Purchaser
Recommend Dealer
Yes
Employees Worked With
Dave Derouin, Chris Elwood
February 20, 2023

I have been working with Toyota for the past 12 years. Car service charges are totally rip off. When I call at least 10 different mechanic shops including the parts recommended for repair and compared the More

by ALI
Recommend Dealer
No
Employees Worked With
Vasant, Chris Elwood
February 13, 2023

Eugene was absolutely amazing with my purchase of a new vehicle. From the minute I walked in until I got the keys in my hand he was so patient explaining and showing me all of the details. As a senior this More

by Karen Blanchard
Recommend Dealer
Yes
Employees Worked With
Eugene
February 02, 2023

The dealership and all staff were helpful, efficient and very friendly! They gave us the assurance that they were there to help at any time ! We’re very happy with the services at Aurora Toyota More

by Marian
Recommend Dealer
Yes
Employees Worked With
Mobin , Chris Elwood
February 01, 2023

Nan Want was great. It was pleasure doing business with Aurora Toyota and love the 4runner what a classic. More

by Dave Hao
Recommend Dealer
Yes
Employees Worked With
Nan Wang , Chris Elwood
January 28, 2023

This dealership has been amazing my wife has had a car for 6 years now leasing and never had a problem that’s why i decided to go with them and the guy we spoke with each time was Dave Derouin More

by Clayton
Recommend Dealer
Yes
Employees Worked With
Dave Derouin
December 13, 2022

I brought my car to the dealership to get a noise from my brakes fixed so they were going to look into it and they sent me home by Uber driver and after 2 hours they found the problem and said it would cost More

by Sam
Recommend Dealer
No
Employees Worked With
Chris Elwood
Dec 15, 2022 -

NewRoads Aurora Toyota responded

I'm disappointed to hear we were not able to provide you with the service experience you had hope for Sam. In reviewing your concerns with the Service Manager and Service Advisor, our advisor had given you the price up front and you remarked that it was more expensive than a small garage would charge. However, you agreed to the repair and we proceeded to perform the work as quoted. Our advisor says they feel confused as during pickup of the vehicle you were cracking jokes and quite pleasant during the pickup of your vehicle. We do not feel a 1 star review is fair and I would be happy to speak with you further should you choose. Sincerely, (905) 727-1948. Sincerely, Joe Cornacchia, General Manager. Happy Holidays!

December 12, 2022

Glenn was awesome . 10/10 . Honest guy would definitely do business again in the future . I always ask for him to be my Service Advisor, Excellent in terms of service. W More

by marymck88
Recommend Dealer
Yes
Employees Worked With
Glenn
November 17, 2022

This was the best experience I have had buying a car everyone that I dealt was unbelievable 👍 More

by whawtin
Recommend Dealer
Yes
Employees Worked With
Chris Elwood
...
9
...