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NewRoads Aurora Toyota

Aurora, ON

4.6
230 Reviews

669 Wellington St. East

Aurora, ON

L4G 0C9

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230 Reviews of NewRoads Aurora Toyota

April 23, 2025

I recently purchased a car at New Roads Toyota Aurora. From beginning to end Nan Wang was friendly, knowlegable, communicative, available and patient (no high pressure). Every step was made clear and ther More

by lesli.paton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nan Wang (Product Advisor), Anna Simhovich (Financial Services Manager)
April 18, 2025

Bought a used vehicle from this dealership The next week the salesperson we were dealing with left The next sales person we were left with to deal with left the dealer a week later Go figure Had trouble More

by soupster2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Employees we dealt with have left the dealership, Chris Elwood
April 18, 2025

Paige was great! She understood all our needs for a vehicle as a family with young children. Highly recommend! More

by K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Elwood
April 16, 2025

About a year ago, I visited this dealership to purchase a Toyota Corolla. At the time of purchase, despite the persistent pressure from the salesperson named Ashkan and their finance manager Anna Simhovich, More

by Zohre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ashkan, Chris Elwood
Apr 16, 2025 -

NewRoads Aurora Toyota responded

Thank you for your feedback. This is not reflective of our values or company practices and I take your concerns very seriously. I’d appreciate the opportunity to personally review your file - however, I wasn’t able to locate your contact information under this name. Please reach out to me directly at chris.elwood@auroratoyota.ca so we can address this matter together.

April 04, 2025

Excellent service from Allen Trimble, in both helping with selection of the vehicle, smooth process at pickup and attention to explaining all the details of the car at pickup. More

by kjbull
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Allen Trimble
April 04, 2025

They are liar and scammer that is my experience to have a business with them More

by Tiam_174612
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Yunes
Apr 07, 2025 -

NewRoads Aurora Toyota responded

I'm sorry you did not receive the experience that you had hoped for. Unfortunately, I am not able to find a record of your visit with us under this name. If you feel you've left this feedback for the correct business, please reach out to me directly, at (905) 727-1948. Sincerely, Chris Elwood, General Manager

Apr 09, 2025 -

Tiam_174612 responded

They are liar and a scammer that’s experience that I have with them

March 31, 2025

Very helpful and responsive! My sales person (Nan) and his sales manager (Tom) were good to deal with and I can honestly say they did what they could to help me with my purchase. More

by Mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nan and Tom
March 23, 2025

Brian Kelly is amazing, friendly, and polite. Will buy from him again. 5/5 stars. More

by Henry Brown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Kelly, Chris Elwood
March 19, 2025

Paige was helpful, knowledgeable and friendly. I would highly recommend shopping for a new vehicle at Toyota Aurora. Great dealership with great staff More

by david047
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paige
March 18, 2025

Great Service receive from Han and Dave, we are happy we bought our vehicle over there. More

by Sheng
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Han, Dave
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