Nanaimo Honda Cars

Dishonest incapable Had my vehicle in for repair. Found that someone in the service department had gone through my personal mail. They left GREASY FINGERPRINTS> When I w Had my vehicle in for repair. Found that someone in the service department had gone through my personal mail. They left GREASY FINGERPRINTS> When I went back they said did not happen. These people are Criminals. Ope ing up someone else mail is a criminal offence. Also looked at a new var. The ad was on top of the ROOF of the car I wanted. they said that car is not available. I asked when the car would be available. He said 3 months. I asked them to call me when the car came in. The care never cam in . The advertising price is a fraud. FRAUD FRAUD!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

I would pay more and go to another dealership I came Nanaimo from Vancovuer as they had a specific car I wanted to buy. I recieved none of the after sales service I was promised and couldn't come I came Nanaimo from Vancovuer as they had a specific car I wanted to buy. I recieved none of the after sales service I was promised and couldn't come to the dealership. I bought my car from a dealer in order to get a warranty etc (which i was told was good in any honda dealership in Vancouver) and in 18 months since I bought the car I haven't been able to get any Honda dealer to honour my warranty or for Nanaimo Honda to return my calls. I currently have an issue with my Drive Train and I will have to pay for it completely by myself. Once I pay for it I can then persue Nanaimo Honda through the Small Claims Court but this will obviously take time. I would strongly recommend anyone to avoid this dealership no matter how good the 'deal' you're being offered. They are completely dishonest and if I could do it over I would have paid more and went with a reputable dealer. Please don't make the mistake I made. They are beyond criminal. More

I have serviced my 2009 Honda over the past 4 years with you. I spent over $300 dollars on Feb. 28 to have my car tuned up. 4 days later the engine light came on. I returned to have you look at it. After you. I spent over $300 dollars on Feb. 28 to have my car tuned up. 4 days later the engine light came on. I returned to have you look at it. After an hour & another computer analysis there was clear confusion as to why the light came on. It was recommended I carry on as usual due to the confusion. I was charged $85. As a customer with a solid record with your service department I felt that there should have been some consideration to charging me for this additional service. I am really discouraged by your service. More

Nanaimo Honda - unethical, shady and no integrity....... turned about a 9/10 to a 1/10 at deal close. Sealed the deal 31 Jan 2012 gave credit card number for deposit, got the whole "congratulations, you ar turned about a 9/10 to a 1/10 at deal close. Sealed the deal 31 Jan 2012 gave credit card number for deposit, got the whole "congratulations, you are now the proud new owner......". Incentive changed from $3500 ==> $4000 for Feb and I asked to re-negotiate. The response was, "sorry, this deal was for January under the January incentive program." Ok, I can live with and respect that...... but then they turned on a dime, delayed and did paperwork for February 1, had me redo deposit in house 1 February and they walked off with the extra $500 for the new incentive. They even scoffed and confessed that I would not have received the deal I got without them knowing that the incentive was going to change in their favor. I will not go into the staff and their very inappropriate side conversations, not intended to be overheard, slamming and laughing at other customers.......$500 is not much compared to the deal I received, but the being "had" by the dealership in such a fashion...... for shame. More

i made an appointment with mark to show me a particular used car. he was very polite and knowlegable during the test drive. In the end i chose to buy a lessd expensive used car from a private seller, but used car. he was very polite and knowlegable during the test drive. In the end i chose to buy a lessd expensive used car from a private seller, but it was simply a matter of cost. i was happy with th service at nanaimo honda and would certainly recommend this dealership More

Took my car that I CHERISH to this dealer for the first time. They could've tried to sell me brakes, rotors, and/or bearings but didn't. I was in and out for $58 bucks and they were finished even before my time. They could've tried to sell me brakes, rotors, and/or bearings but didn't. I was in and out for $58 bucks and they were finished even before my sched. appt. time. I will definitely take my car there again. More