Back

Nanaimo Honda Cars

Nanaimo, BC

4.9
438 Reviews

2535 Bowen Rd

Nanaimo, BC

V9T 3L2

Directions

By Type

438 Reviews of Nanaimo Honda Cars

November 05, 2020

Excellent service. Kristi could not have been better at taking care of me and my 2014 Honda Civic. She made everything go extra smoothly, including having the car ready exactly when the shuttle returned More

by catharinemclean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristi and shuttle driver
November 03, 2020

The friendliest most knowledgeable dealer. Your courtesy driver is one of the nicest .my Fit is seven years old and I’ve never had a proble which is attributed to your service. More

by lindahookham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t know.
November 03, 2020

Good service on my Civic, The service rep Justin also took a bit of time to help my husband (who dropped me off to pick up my car) get some air in his tire. More

by dickasonlee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
November 02, 2020

I was experiencing severe pulsing, then shaking, on the steering wheel. The folks at Nanaimo Honda fit me into their busy schedule, took two test drives, diagnosed the problem and provided an inexpensive s More

by terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christie at the front desk; unnamed technician in the garage
October 31, 2020

The Emerson who helped me was nice. The environment was clean and I was happy eight he service they provided. Quality service and quick booking. More

by Mairbear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Daun, Jason Jones
Nov 02, 2020 -

Nanaimo Honda Cars responded

Hi Mairbear, Thank you so much for taking the time to review Nanaimo Honda with a 5 star review. I will pass on your kind words to the team. We truly value your business and look forward to working with you again soon. If I can ever be of assistance please feel free to reach out to me directly. With respect, Paul Robson General Manager 250.758.3361 paul.robson@nanaimohonda.com

October 30, 2020

Just a oil change not much too say the mechanic forgot to reset maintenance schedule for % oil change service has always been good polite and friendly. More

by Piet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaso,Kelly
Nov 02, 2020 -

Nanaimo Honda Cars responded

Hi Piet, Thank you so much for taking the time to review Nanaimo Honda. I will pass on your feedback to the team. In the future we will eliminate the the maintenance minder not being reset, our sincere apologises. We truly value your business and look forward to working with you again soon. If I can ever be of assistance please feel free to reach out to me directly. With respect, Paul Robson General Manager 250.758.3361 paul.robson@nanaimohonda.com

October 30, 2020

I had the pleasure of having Kelly Daun in the service dept at Honda on Bowen Road help me a couple of days ago when I brought my vehicle in for an oil change and maintenance appointment. I found him to b More

by patti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Daun
Nov 02, 2020 -

Nanaimo Honda Cars responded

Hi Patti, Thank you so much for taking the time to review Nanaimo Honda with a 5 star review. I will pass on your kind words on to Kelly and to the rest of the team. We truly value your business and look forward to working with you again soon. If I can ever be of assistance please feel free to reach out to me directly. With respect, Paul Robson General Manager 250.758.3361 paul.robson@nanaimohonda.com

October 27, 2020

Today I arrived an hour early due to my ferry schedule, and Nanaimo Honda kindly serviced my car early, allowing me to catch a ferry home before the rush hour. Much appreciated, as is their polite and hel More

by susanemilyyates
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly
Oct 29, 2020 -

Nanaimo Honda Cars responded

Hi Susan, Thank you so much for taking the time to review Nanaimo Honda. We appreciate your support and look forward to seeing you soon! f I can ever be of assistance in the future please feel free to reach out me directly. With Respect, Paul Robson General Manager

October 26, 2020

Was set up for social distancing in waiting room. Mechanics said my air filters were clean so saved me money. Service man changed the battery on my key fob free of charge. More

by Janice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Did not get his name.
Oct 29, 2020 -

Nanaimo Honda Cars responded

Hi Janice, Thank you so much for taking the time to review Nanaimo Honda. We appreciate your support and look forward to seeing you soon! f I can ever be of assistance in the future please feel free to reach out me directly. With Respect, Paul Robson General Manager

October 24, 2020

Service department complaints.1. Informed Nanaimo Honda Service department complaints. 1. Informed Nanaimo Honda that software update warning was displayed and asked that this update be performed. Update More

by jfdyble
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Various service department employees, Service advisor Kelly Daun
...
31
...