
Nanaimo Honda Cars
Nanaimo, BC
Filter Reviews by Keyword
By Type
453 Reviews of Nanaimo Honda Cars
Nanaimo Honda is full of friendly, helpful and supportive professional people. I have been leasing with Honda for 16 years, all through Birchwood Honda West in Winnipeg, Manitoba. I was very nervous to start professional people. I have been leasing with Honda for 16 years, all through Birchwood Honda West in Winnipeg, Manitoba. I was very nervous to start a new relationship with a new dealership but I was treated with the same respect and clarity I received from Birchwood. I worked with Liam Laturnus to lease my fifth Civic, a 2022 Hatchback. Liam is awesome! He listened to exactly what I wanted and delivered in spades. He was easy to understand as he taught me all the bells and whistles. He is truly knowledgeable about Honda products and services. I worked with Shiffon Prince for all the finance work. Again, everything was easy and clearly explained. There were no surprises and I was relaxed knowing she had everything taken care of. I look forward to many years of working with Nanaimo Honda. More
Generally high marks for this dealership - would be higher yet if my initial contact of needing a drive shaft replacement (on account of a recall) had been followed up: At the first time of inquiry, I higher yet if my initial contact of needing a drive shaft replacement (on account of a recall) had been followed up: At the first time of inquiry, I was told that the part was unavailable and I had asked to be informed when it would become available again. Several months later, I received another recall notice from Honda in the mail (highest marks for Honda for that follow up) and then contacted the dealership again with an additional issue to be taken care of. Can't comment yet on the quality of work as I just picked up my car today nor on the price as I have nothing to compare it to regarding the particular additional issue. I was given a fairly accurate estimate - a very welcome fact. More
Very pleased with the service received. We were able to get an appointment when we wanted it. Personnel were all pleasant regardless of their temporary location due to renovations. get an appointment when we wanted it. Personnel were all pleasant regardless of their temporary location due to renovations. More
Thorough and informative. They inspected my vehicle and pointed out potential issues with no pressure to accept their immediate service. Conducted a professional service. pointed out potential issues with no pressure to accept their immediate service. Conducted a professional service. More
They were prompt in returning my questions and efficient in going over my contract. Friendly and easy to develop a rapport with staff. in going over my contract. Friendly and easy to develop a rapport with staff. More
Service team took the time to listen and are currently tracking down a “noise” that occurs after you engage the clutch and let out the pedal in first gear. Service manager rode with me until we were able tracking down a “noise” that occurs after you engage the clutch and let out the pedal in first gear. Service manager rode with me until we were able to repeat the noise. Also a shout out to Todd for not charging us a half hour diagnostic time. More
Always great service at Nanaimo Honda, that is why I have been getting all of my vehicle service taken care of there for over 20 years. Personable, professional & honest. been getting all of my vehicle service taken care of there for over 20 years. Personable, professional & honest. More