My Mississauga Chrysler

Used car purchase - not the dealership to handle this Having spent four hours in the dealership purchasing a 2013 Honda CRV, completing all the paperwork for financing, taking the vehicle for a test drive Having spent four hours in the dealership purchasing a 2013 Honda CRV, completing all the paperwork for financing, taking the vehicle for a test drive, being given the hard sell - after two days we were informed that the vehicle had already been sold to someone else. We were apologised to - fine - but why was this not caught before we signed the paperwork? After returning, being promised a replacement, we were shown a 2012 Honda CRV which looked okay from the first view - my husband is a technician - fully licensed (he was not permitted to complete the safety inspection, the dealership does that) - and I do not trust anyone but him to do an inspection on any vehicle I purchase - take into account, this was a very expensive purchase for us - I have never spent more than $4k on a used vehicle before - so we were expecting this vehicle to be in great condition - yes it is used, I wasn't looking for perfection, but after we were called and told ''come on in its ready for pick up' we arrived to find the vehicle had not been detailed, there was only one key available, touch ups had not been completed all this was promised when we resigned the paperwork. After refusing to take the vehicle from the parking lot until it was fully detailed, re-undercoated (the people they use are terrible), after speaking with Debbie the General Manager in person and showing Johnny the used car manager (as well as the bosses son) why we were refusing to take it - and also requesting another key be issued, we left - disappointed - again. Upon returning three days later when the second key had finally been programmed, we took the vehicle home. Three days later, my technician husband drove the car to Guelph and discovered the left rear brakes got very hot, and smelt badly - he has discovered that the pad is seizing up on the anchor, and therefore the brake is becoming very hot. Whoever completed the safety service should have not passed this vehicle - we also found the windshield wipers needed replacing immediately and rather than going back to the dealer yet again to be fobbed off with apologies (I'm really sorry only cuts soo much ice) we replaced them ourselves. Both of these issues should have been caught on safety inspection. Basically, very disappointed, very disheartened with the service, overall treatment, hard sell, xx tactics, lack of customer service (I received a call at 4.30 to be told I would be called back in half an hour - I called back after 2 hours to find out what was going on). I would never recommend this dealership, I wish I had gone with my gut instinct and gone to the Honda dealership right next door, but when we said we wanted to go and get coffee to discuss, we were given the hard sell - no let me make you one, you can stay right here - strong armed tactics to make a sale. Honestly, after putting down the deposit on the first car to be told two days later it was already sold should have made us take back our money and run - but we decided to give them the benefit of the doubt - bad move. More

Very helpful and friendly Amory is very helpful, I asked him a lot regarding winter tires and he went back and forth alot untill he satisfied my answers, appreciate his great s Amory is very helpful, I asked him a lot regarding winter tires and he went back and forth alot untill he satisfied my answers, appreciate his great service More

Helpful and Knowledgeable They know how to sell a car, greet you at the door take your preferences immediately and they don't waste time trying to find you a car. No pressure They know how to sell a car, greet you at the door take your preferences immediately and they don't waste time trying to find you a car. No pressure when it comes to test drives you can drive what you need to find exactly what you want. The showroom is neat clean and beautiful to look at, lots of inventory to choose from. More

Used Ram 2500 purchase Great dealership, lots of inventory, super helpful staff...Stayed late to sort the deal out, very professional. One of the best dealerships in the GTA Great dealership, lots of inventory, super helpful staff...Stayed late to sort the deal out, very professional. One of the best dealerships in the GTA. More

Awesome Experience My husband and I always buy used vehicles. Over the years we have had some very bad experiences with dealerships, as well as some pretty good ones. My husband and I always buy used vehicles. Over the years we have had some very bad experiences with dealerships, as well as some pretty good ones. Our experience with Parkway Chrysler was FANTASTIC . No pressure, totally understood our needs and did everything they could to make sure we left happy. The minivan was spotless when we took it for a test drive, but it was obvious when we picked it up that they had gone over it again - it was sparkling. Jesse was fantastic in making sure we left happy and was even kind enough to take a picture of hubby and I in front of the "new" card. Awesome service all around. More

Great Experience Very happy with Parkway Chrysler. They worked with me & very hard to earn my business. I can't say I had the same feeling when I visited other dealers Very happy with Parkway Chrysler. They worked with me & very hard to earn my business. I can't say I had the same feeling when I visited other dealerships. My sales rep Manthan answered all my questions with patience. I appreciated that as that's not always common. I would recommend Parkway Chrysler in a heartbeat. More

We got 4 cars from this dealer My husband bought a brand new truck with Zafar. He is very attempt and will give the best deal I recommend you look for him My husband bought a brand new truck with Zafar. He is very attempt and will give the best deal I recommend you look for him More

Bought my first car here Came here to buy my first car, had a great first experience. I was able to pick out the car, go for a test drive and purchase the car all in the span Came here to buy my first car, had a great first experience. I was able to pick out the car, go for a test drive and purchase the car all in the span of a couple of hours. They were able to work with my tight schedule and I was on my way within a few short days. More

Excellent service from start to finish As soon as we walked in we were greeted by Mo who did everything to make sure I had the right vehicle to suit my needs. He even brought over Debbie, t As soon as we walked in we were greeted by Mo who did everything to make sure I had the right vehicle to suit my needs. He even brought over Debbie, the GM, who was more then helpful in making sure we got the right price as well. When applying for financing Ravi made it quick and comfortable. All around a fantastic experience. Thank you More