Murray Hyundai White Rock
Surrey, BC
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795 Reviews of Murray Hyundai White Rock
Very friendly staff and comfortable atmosphere! Being a female buyer, I was very comfortable, no pressure, and confident with my purchase. All my questions were answered accurately, and enjoyed bein Being a female buyer, I was very comfortable, no pressure, and confident with my purchase. All my questions were answered accurately, and enjoyed being introduced to staff from all departments. More
thank you! Thank you to Gene for helping my husband and I replace our vehicle after a car accident - he has helped my family and I with 5 previous purchases and Thank you to Gene for helping my husband and I replace our vehicle after a car accident - he has helped my family and I with 5 previous purchases and we are happy with all of them. Thanks to Travis and Melissa for assisting us with the financing and for offering us a great price! More
Great experience Service Manager (Charlie) was clear, factual and not pushy to cross/up sell. Also explained the future service intervals and what can be expected in t Service Manager (Charlie) was clear, factual and not pushy to cross/up sell. Also explained the future service intervals and what can be expected in terms of cost. More
Pleasant and thorough. Gene was our sales rep and he was great to work with. The paperwork side of the deal was also very smooth and pleasant. This dealer knows what c Gene was our sales rep and he was great to work with. The paperwork side of the deal was also very smooth and pleasant. This dealer knows what customer service is and makes it relaxing as well. Very close to Lexus type care just missing the box of chocolates at the end. More
It was fine!! I have a couple of suggestion to make! We had a test drive in an Elantra, with Mitch, which was satisfactory, and we were definitely interested in buy I have a couple of suggestion to make! We had a test drive in an Elantra, with Mitch, which was satisfactory, and we were definitely interested in buying one. I wanted a red car, luckily I saw one outside which we went out to look at. Turned out it had more options than the one we had driven and was more what we were interested in. So, maybe it would be worthwhile to ask customers if they would like to look at various models of a particular car and point out the different options? They may have more money to spend than you first thought? ?? Mitch did a price comparison for us, which we appreciated. The more "upscale" car was worth the extra cost to us. One thing that might be worth mentioning too is the difference in the brakes, Terry definitely wanted disc brakes on all 4 wheels, but he had to ask about that. I decided to buy the all weather floor mats after we bought the car, should have been smarter and asked Mitch to "throw them in"!! Anyway, Mitch asked the parts department if they were in stock. He was told yes, so down I went, only to find out they weren't available. They had to be ordered. Luckily we live close by! That being said, we are very happy with the car! More
Very professional and helpful service experience. As a Hyundai customer I followed Charlie over from Langley Hyundai. Charlie is very helpful and knowledgeable, most importantly I trust his opinions As a Hyundai customer I followed Charlie over from Langley Hyundai. Charlie is very helpful and knowledgeable, most importantly I trust his opinions and the work that needs to be done. When I come in Charlie takes a customer care approach to my visit. It makes the visit much more relaxing knowing you can trust the person you are dealing with. Regards, Mike Zazula More
Very happy We are long time clients having owned a Santa Fe since 2004. All the staff treated us like long term clients from helping us choose the perfect vehic We are long time clients having owned a Santa Fe since 2004. All the staff treated us like long term clients from helping us choose the perfect vehicle to keeping us up todate More
Fantastic friendly experience From the moment I drove onto the lot on a Sunday when they were closed, and Peter happened to be there, he came out and greeted us. We came back the From the moment I drove onto the lot on a Sunday when they were closed, and Peter happened to be there, he came out and greeted us. We came back the next day, test drove the 2 SUV I was interested in.....I decided I was interested in making a purchase. Peter was exceptionally helpful, kind and I felt like he was really working for me and my best interest. Confident and happy with negotiations we have made, I purchase the SUV and dealt with Sara in financing,whom was also excellent to work with. Came back the next evening to pick it up. Thanks again Peter for being kind, honest and a great salesman. Came back in as was having few issues bluetooth and again had great service with guys in service and pArts. Will definitely recommend this dealership to all family and friends. More
Bought New Hyundai Elantra Andrew was great to deal with, no pressure and made it easy to get a deal done. Brenda and Sara made the rest of the purchasing process first class. T Andrew was great to deal with, no pressure and made it easy to get a deal done. Brenda and Sara made the rest of the purchasing process first class. This is what customer service is meant to be. More
Bought new Hyundai Elantra I had a very enjoyable experience when I test drove and purchased my new car. Peter the salesman was very knowledgable and pleasant to deal with when I had a very enjoyable experience when I test drove and purchased my new car. Peter the salesman was very knowledgable and pleasant to deal with when purchasing my new car. I would definetly buy a Hyundai from this location again. More