
Murray Hyundai White Rock
Surrey, BC
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795 Reviews of Murray Hyundai White Rock
Service friendly, opportunity :full service to working cus Everyone is very polite , professional, from answering the telephone to greeting you in store, driving you home. The concern for me is the cost, char Everyone is very polite , professional, from answering the telephone to greeting you in store, driving you home. The concern for me is the cost, charges. A simple regular service call, oil change never less than $400.00 Why? My friend purchased and services her car there too. Same year, smaller model She has never had to paid close to that amount. She tells me I 'm crazy to let that happen! Both cars purchased arround same time, both purchased similar warranty coverage. My car wasn't washed until my daughter question it. Now I receive a very quick outside rise off. The other part which is very Big to me lack of loaner cars! When cars have seriou problems it is usually unplanned. So I have been unable to prebook 2 weeks in advance to get a loaner! so I can then go to work while the car is being serviced/ repaired!! My concerns are : cost of my regular service calls ( extra work I understand) Lack of loaner cars available when there is an unexpected/planned repair required for my car. Also it was commented to me that the area is a high senior customer service shop. that I am not! I still work, I don't have a spouse, no option of another vehicle available at home for me to use!! When these situations happen. More
Excellent Great place for purchase & service. Very reliable. I fill confident that I will always receive the best of care & service from everyone at Murray Hy Great place for purchase & service. Very reliable. I fill confident that I will always receive the best of care & service from everyone at Murray Hyundai. More
Decent experience for a non premium car dealership They followed up with pretty much all basics i would worry about, service done correctly, advised me of any changes, asked me if i had any concerns an They followed up with pretty much all basics i would worry about, service done correctly, advised me of any changes, asked me if i had any concerns and delivered in time. Thank you Christine More
Danny was very helpful My was grateful with my visit. Thanks for keeping my car running. I have nothing else to say. Thanks for everything. See you next time My was grateful with my visit. Thanks for keeping my car running. I have nothing else to say. Thanks for everything. See you next time More
not much to complain about I asked the service rep about an accessory and he said he would find out about it, but never did. The inside of my car was not cleaned well, which is I asked the service rep about an accessory and he said he would find out about it, but never did. The inside of my car was not cleaned well, which is no big deal, except that if they promise it, then it should be done right. . . More
Routine service visit.....no pain here. Always friendly reception and spotlessly clean showroom and washroom. Prompt attention from reception and then Danny logged me in and offered coffee e Always friendly reception and spotlessly clean showroom and washroom. Prompt attention from reception and then Danny logged me in and offered coffee etc. before advising what would be done on this service and outlining likely costs. As work begins on my car I wander thru the showroom to see what is new and ask a few questions of familiar faces along the way....all answered with welcoming smiles. I would love to give the dealership a 5 star rating but the tight quarters and need to search for a parking spot restrict me to my 4 star review....sorry!. Jim.G. P.S.:- Hi to Gene, my preferred salesman who was working a later shift when I visited. . More
Regular check Danny at the service desk was amazing!! Friendly and helpful. Keeps the business running. A employee that goes out of his way. Even helped with Danny at the service desk was amazing!! Friendly and helpful. Keeps the business running. A employee that goes out of his way. Even helped with my Bluetooth pairing with my cell after the servicing of my car. More
Always a great experience The staff is always friendly and they always do a great job servicing my car. I never have to wait long and I’m always happy with the work done. The staff is always friendly and they always do a great job servicing my car. I never have to wait long and I’m always happy with the work done. More
Consistently Great Service Had to take my vehicle in for an unexpected transmission issue and, once again, the Murray Hyundai team provided excellent service. Not only did they Had to take my vehicle in for an unexpected transmission issue and, once again, the Murray Hyundai team provided excellent service. Not only did they quickly assess my vehicle, but they also did some reasearch so as to provide me with the best range of options. Much appreciated. More
Great customer service I purchased and have been taking my car for service to Murray Hyundai for seven years. The customer service is always great. Danny is a terrific servi I purchased and have been taking my car for service to Murray Hyundai for seven years. The customer service is always great. Danny is a terrific service advisor and always goes above and beyond to help me. More