Murray Hyundai White Rock

Always Leaving Disgruntled We bought a new set of winter tires the other day and the tires are fantastic. It was firstly stressful trying to find a parking spot in the area and We bought a new set of winter tires the other day and the tires are fantastic. It was firstly stressful trying to find a parking spot in the area and people were driving and parking all over the place. When we finally got in, we were asked some questions about where we ordered our tires and we said, we found them online from your dealership website, and the person we were helped by had never heard of that online service before. They’re very kind at Murray, but the staff always seem unknowlegable about their product and running around the store trying to figure things out. Even when we purchased our car, we felt a sense of chaos and miscommunication from the staff and left grumpy because of all the errors made during our purchase (when we drove off with our new car, we had just gotten home and they called us to come back and sign one line of paperwork they forgot, which was irritating- it’s a 25min commute one way from home.) We only purchased the tires because they were the most reasonably priced in the area, but we always get our car serviced at BCAA and have never been disappointed there. Sorry for the harsh review, we are just unsatisfied and feel uncared about. More

Great sales experience I’ve just purchased my 4th vehicle from this dealership and it’s always a great experience there’s never any pressure sales tactics, Peter my sales ma I’ve just purchased my 4th vehicle from this dealership and it’s always a great experience there’s never any pressure sales tactics, Peter my sales man is excellent and always give you the best deal and always goes above and beyond highly recommended. More

Standard oil change Fast, complete discussion about optional services. Good assessment of condition of tires, etc. Clean car, felt like new. All in all a very pleasant Fast, complete discussion about optional services. Good assessment of condition of tires, etc. Clean car, felt like new. All in all a very pleasant visit. More

Excellence in a friendly atmosphere I bought my Genises 3.5 years ago and have been impressed with the great service and friendly atmosphere. I am not very mechanical, so their patience I bought my Genises 3.5 years ago and have been impressed with the great service and friendly atmosphere. I am not very mechanical, so their patience with my questions and simple thorough explainations have impressed me and made me feel they take care of me and my car! Thankyou Peter, Charlie and all the staff at Murray Hyundai! More

Super Service Crew Larry, my sevice tech ,was very helpful and very clear regarding any options I may need.Very friendly and Professional,He was vey responsive to all m Larry, my sevice tech ,was very helpful and very clear regarding any options I may need.Very friendly and Professional,He was vey responsive to all my requests for assistance.Thanks Derwyn,eh. More

No surprises good results The shop was very good at setting me up with service times and the work was always completed when they said it would be. Thanks The shop was very good at setting me up with service times and the work was always completed when they said it would be. Thanks More

Fast, efficient and friendly. Found the service excellent. Friendly approach and was finished in a timely manner. Service dept. took the time to explain the service and notifie Found the service excellent. Friendly approach and was finished in a timely manner. Service dept. took the time to explain the service and notified me of upcoming needs. More

friendly and helpful staff every one is nice and friendly!We really had a great experience with the Murray Hyundai team! Gene, Andrew and Melissa, they are friendly and profe every one is nice and friendly!We really had a great experience with the Murray Hyundai team! Gene, Andrew and Melissa, they are friendly and professional! good job! More

Top Notch Exceptional customer service from the time I scheduled my service through to the time I drove my car home. Charlie went out of his way to replace a Exceptional customer service from the time I scheduled my service through to the time I drove my car home. Charlie went out of his way to replace a bulb that burnt out on my way home from my service appointment-and replaced it after his work hours, closer to my home. More

Great service Great customer service the service team always go above and beyond especially Charlie he always explains what service is needed and what it will cost Great customer service the service team always go above and beyond especially Charlie he always explains what service is needed and what it will cost so when you collect your vehicle there’s no surprises. More