Murray Hyundai White Rock

scheduled maintenance for new vehicle The experience was great they knew or expected the car was being dropped off they processed the car quickly ,the car was returned on time and was wa The experience was great they knew or expected the car was being dropped off they processed the car quickly ,the car was returned on time and was washed More

Great service Very polite and considerate. Work was excellent. Great waiting area with free drinks etc. Everyone is very friendly and the showroom is a good way t Very polite and considerate. Work was excellent. Great waiting area with free drinks etc. Everyone is very friendly and the showroom is a good way to kill some time, More

42000km service Able to book service appointment same day. Very friendly,efficient service. Received car back washed and vacuumed. The service took approximately 1.5 Able to book service appointment same day. Very friendly,efficient service. Received car back washed and vacuumed. The service took approximately 1.5 hours during which time I was offered coffee. Very pleased with my experience and will have my car serviced at Murray Hyundai White Rock again. More

Routine oil change and alignment The service was completed quickly and the service department was friendly. They did not vacuum my car which is supposed to be included with the servic The service was completed quickly and the service department was friendly. They did not vacuum my car which is supposed to be included with the service. The paperwork also didn't show any measurement after the alignment was completed; the wheel is now pulling in the other direction. I called immediately after leaving the dealership and was told they would return my call (Thursday evening) and I have still not received a call back (Monday morning). My alignment is off, my car wasn't cleaned and I didn't receive a call back. More

Call Andres! Andres went above and beyond! I first met in him August 2018 looking for a Hyundai Veloster. They didn’t have any on the lot, but he said he’d keep an Andres went above and beyond! I first met in him August 2018 looking for a Hyundai Veloster. They didn’t have any on the lot, but he said he’d keep an eye out for one. Then in December 2018 he gave me a call to come in and check out a brand new trade it. A 2016 Hyundai Veloster with only 13,000km. I fell in love and traded in Jeep Patriot only a couple days later. Once we finalize the deal, Melissa helped explain the payment and the extra warranty options. Once everything is was complete Andres took the time to help me connect my phone to the car. Overall great experience! More

Fantastic! I have been taking my vehicles to Murray Hyundai White Rock for the past 4-1/2 years. I am always happy with the service and staff! The staff have a I have been taking my vehicles to Murray Hyundai White Rock for the past 4-1/2 years. I am always happy with the service and staff! The staff have always been very friendly and listen to any concerns I have and are willing to help. Before any additional service is done on my vehicle (other than what the vehicle was scheduled for), the work is explained and then I can either give the go ahead or say no it can wait. Never any pressure to "up sell". There is no doubt that I will bring my vehicle back for its next service. Can' say enough good things about Danny and the rest of the service department. More

LONG TERM CUSTOMER 2008 Cedric`s sales and service staff continue to meet high expectations. As an owner of 4 Santa Fe`s and 3 Elantra`s over the years I have a lot of exper Cedric`s sales and service staff continue to meet high expectations. As an owner of 4 Santa Fe`s and 3 Elantra`s over the years I have a lot of experience before Cedric and presently. He has picked a very competent team in Sales and Service. They appear to be able to read their customers and are quick to resolve issues. It is like the line " we do not deal with problems we deal with solutions ". It certainly has kept me as a long term customer and an advocate for the product and his dealership. I am reluctant to say names because there are so many. But I have dealt with Gene in Sales and Charlie and Danny in Service. Fantastic people. More

The service department people are the nicest people. The service department staff are always friendly, dedicated to the customer and always efficient. Charlie was, as always a 'super' guy to deal with th The service department staff are always friendly, dedicated to the customer and always efficient. Charlie was, as always a 'super' guy to deal with this time. Danny on other occasions was helpful and fun to deal with.. More

High Level of Customer Service We recently bought a new vehicle from Murray Hyundai. Our sales consultant was Gene Levin, who was extremely polite, pleasant and helpful at all time We recently bought a new vehicle from Murray Hyundai. Our sales consultant was Gene Levin, who was extremely polite, pleasant and helpful at all times. He demonstrated great customer service, without being too pushy. More

Couteous and helpful Have bought and sold my vehicles previously through this dealership and was perfectly happy to return to obtain my new vehicle. All interaction was fr Have bought and sold my vehicles previously through this dealership and was perfectly happy to return to obtain my new vehicle. All interaction was friendly and professional. More