Murray GM Abbotsford
Abbotsford, BC
Filter Reviews by Keyword
By Type
284 Reviews of Murray GM Abbotsford
needed new brakes- was in and out of there in 3 hours !! Mike - the fellow who I dealt with was so nice and so helpful !! Kept me apprised of everything and presented me with a bill that I expected to be muc Mike - the fellow who I dealt with was so nice and so helpful !! Kept me apprised of everything and presented me with a bill that I expected to be much higher !! Bonus !! Only down side was the fellow in waiting room who wanted to chat with everyone and wouldn't shut up ! lol More
Service at Murray GM Abbotsford The service is amazing! Everything was handled quickly from booking the appointment to the completion. One thing I liked was that the price is not The service is amazing! Everything was handled quickly from booking the appointment to the completion. One thing I liked was that the price is not abusive... More
Highly recommend Murray GM Abbotsford! I couldn't be happier with the customer care I received from Murray GM. The staff was knowledgeable, friendly and matched me with the perfect vehicle I couldn't be happier with the customer care I received from Murray GM. The staff was knowledgeable, friendly and matched me with the perfect vehicle at a great price. I will definitely recommend this dealership to my family and friends! More
I came back !! I wanted to buy a new truck and Murray GM was my choice as I had been there before on a scout mission, and I left with a good feeling. When I came bac I wanted to buy a new truck and Murray GM was my choice as I had been there before on a scout mission, and I left with a good feeling. When I came back to purchase I was greeted by Rick Mathers and we had a chat about what I was looking for. Rick listened to me and went over all my wants and needs and out to the yard we went and he put me in the Elivation as I wanted a full size truck, I slapped a 1000.00 deposit and drove it home, I thought all was good however the wife said take it back we are not buying a new truck so with my pride hurt I went back and returned the truck and it was at this point Rick showed his true colors and handled my obvious disappointment made me feel that hey maybe not today but we here at Murray will be glad to have you back. Well back I came and I drove away in a 2018 Canyon SLT I love it and so does the wife. More
Very Professional Good Job,Work & recommendations were thoroughly explained to me and I was given a complete breakdown of all costs,Very happy with your service depart Good Job,Work & recommendations were thoroughly explained to me and I was given a complete breakdown of all costs,Very happy with your service department More
service Quality of work and on time. That’s all it matters. Once I get my new Chevy all the services will get done here. I would recommend this place. Quality of work and on time. That’s all it matters. Once I get my new Chevy all the services will get done here. I would recommend this place. More
Above and Beyond It has been my experience, that Murray's Service personnel consistently go, "Above and Beyond" what one would normally expect from an automobile servi It has been my experience, that Murray's Service personnel consistently go, "Above and Beyond" what one would normally expect from an automobile service department. EXAMPLES: I discovered during a recent power outage due to an ice-storm, that my Cadillac Esplanade (recently purchased from Murray's GMC) failed to charge the battery in my RV trailer. Dave in service diagnosed the problem as an uninstalled wiring harness within minutes. The problem was fixed within a couple of hours. To my pleasant surprise, Dave had the technicians also install the wiring harness for the pending, yet uninstalled trailers braking system. Albeit I had not asked for this to be done, Murray (once again) went... "Above and Beyond". And... as a bonus, my filthy Esplanade was nicely washed and the tires pressures were equalized. Sincerely, Robert Cezar (A very happy and loyal customer) More
Good for warranty work The service advisors are friendly and helpful. I am pleased I was able to use my extended warranty for part of the work I needed done, but I find pric The service advisors are friendly and helpful. I am pleased I was able to use my extended warranty for part of the work I needed done, but I find prices high for anything not under warranty. More
Concern about warning light. I had a warning light on my dash Christmas Eve day. I phoned in and they said to bring it in and diagnosed the problem in a very short time. I had a warning light on my dash Christmas Eve day. I phoned in and they said to bring it in and diagnosed the problem in a very short time. More
Excellent Service as always. I have been driving GM vehicles since the early 1970's and have been in many, many different GM dealership's service departments over the years. I hav I have been driving GM vehicles since the early 1970's and have been in many, many different GM dealership's service departments over the years. I have also seen some service departments evolve from being "Customer" and "Service" oriented departments to "Customer Service" oriented departments. I moved to this dealership a few years back and find their service department and employees to be an exemplary example of how "new thinking" service departments should operate and treat their customers. More