Mountain View Dodge, Olds, Alberta

Friendly dealership team Sales rep were very accommodating could anwser any questions. They are not pushy by any means.very helpful. Worked to make my new jeep affordable and Sales rep were very accommodating could anwser any questions. They are not pushy by any means.very helpful. Worked to make my new jeep affordable and with in my budget. More

vehicle repair and service Mountain view dodge were very accomodating while my vehicle was reguiring extensive repairs. They provided a rental vehicle free of charge. I like the Mountain view dodge were very accomodating while my vehicle was reguiring extensive repairs. They provided a rental vehicle free of charge. I like the peace of mind inspection they offer. It's nice to have a smooth running vehicle again. More

i drove 10 hours to deal here, won't do that again make sure your vehicle has everything your expecting before you leave with it because if you dont notice anything until later you are xxxx out of luck make sure your vehicle has everything your expecting before you leave with it because if you dont notice anything until later you are xxxx out of luck. my truck was was missing a d.o.t. safety kit worth $100 bucks on the window sticker and they arent interested in helping me out. did at least get a winch hook after 6 months and phoning chrysler to tell them my story....cost them a sale on a 2016 renegade north for the girlfriend and the parents new van they are picking up at another dealer in alberta More

Top Notch Customer Service I will try to make a long story short. I had been searching for a good, used truck and my search led me to Mountain View Dodge in Olds, Alberta (I liv I will try to make a long story short. I had been searching for a good, used truck and my search led me to Mountain View Dodge in Olds, Alberta (I live near Vancouver, B.C.) I found a truck online and inquired about it. Within a very short amount of time I was contacted by Jeffre, who gave me information about the truck and answered my questions honestly. I made the long trek out to Alberta (10 hours) to look and this vehicle and to see if I liked it enough to bring it home. This truck was amazing. Jeffre and Justin made my purchase of this vehicle easy and before I knew it I was heading back to BC with a new truck. I would like to stress the integrity of this particular dealership. I have never dealt with any other like it. Shortly after my purchase I had a small minor issue with the truck. The people at this dealership made sure that they were the one's to solve the issue for me even though I was a 1000 km away. Arrangements were made at a local dealership and they took care of everything! I could never thank them enough. The customer definitely comes first at this dealership. Top notch all the way!! More

Ease of the deal I RECENTLY PURCHASED 2 VEHICLES FROM MOUNTAINVIEW. NEVER HAVE I HAD SUCH AN EASE IN PURCHASING VEHICLES. FROM THE TEST DRIVE TO THE TAKE HOME, EVERYTH I RECENTLY PURCHASED 2 VEHICLES FROM MOUNTAINVIEW. NEVER HAVE I HAD SUCH AN EASE IN PURCHASING VEHICLES. FROM THE TEST DRIVE TO THE TAKE HOME, EVERYTHING WAS EASY. THE STAFF WAS SUPER FRIENDLY AND MADE THE DRIVE NORTH FROM CALGARY, ALBERTA WORTH IT. THIS IS A REALLY WELL PUT TOGETHER TEAM. TAYLOR WERK IS A TOP NOTCH PROFFESIONAL IN HER FIELD. I WILL BE BACK, ASKING DIRECTLY FOR HER HELP, IN THE NEAR FUTURE, WHEN I WILL REQUIRE ANOTHER VEHICLE PURCHASE. More

Straightforward This is my second purchase from Mountain View. I think buying a vehicle these days, most customers are fairly educated about what they want, and lik This is my second purchase from Mountain View. I think buying a vehicle these days, most customers are fairly educated about what they want, and likely price points. The sale is easy here, no real hassles and not a pressure-filled haggling process. In this case, I told Thomas what I wanted (literally a "See this one? I want this one." situation). They assessed my trade in value, and brought me an offer-to-purchase sheet with a number on it that was more than fair, showed me the factory incentives on top of that number... yeah, deal. It's that easy. The "back room" where they want to sell you stuff (this is by and large where dealers make their money - the vehicles often don't bring them a ton) is typical, but it's real friendly, and you just have to say "No, I don't want that." or "For that money I'd rather have X". I was not rushed, in fact Wayne encouraged me to go home for the weekend and do the actual deal the next week. Finished the deal with Justin and got the options/upgrades that made sense. Truck was delivered with the right equipment and was ready when they said it would be - critical for me because I literally took my tools out of the old truck, put them in the new one and went back to work. Truck = life. The actual reason I went back is that this dealership totally screwed up a service job on my old truck. I won't go into details, but what happened was I towed the truck up there, and got the "We'll have a look at it". I was ready to fight. An hour later they phoned and said "Yeah, well, we screwed this up and we'll fix it for you ASAP." This to me is more important than handshakes and hugs on a new vehicle... you get that anywhere. Show me a situation where a service tech makes an error and the dealership does NOT run the customer in circles, and I get real interested in doing business again. No one is perfect. No service center never makes a mistake. How you proceed once the mistake is made - that's real important, and these guys owned up. Warranty issues - same thing. I tore the parking brake handle out of my truck one morning. It was cold and something just broke. Now, they easily could have said that it was abuse and not covered. Instead, the service advisor said that being under 3 years and 60,000, the thing was covered. Didn't matter if I was a bozo or if the part was defective. I think these folks try to live up to their "Serving with Integrity" motto. More

Well worth the drive. With a shortage of stock with trucks for a lot of dealers, I decided to drive from Calgary to olds as it seemed they had a good selection. It was w With a shortage of stock with trucks for a lot of dealers, I decided to drive from Calgary to olds as it seemed they had a good selection. It was well worth the drive as all members of the staff at this dealer are easy to talk to, and prompt to answer any questions you may have. No one is trying to push you into a sale, or rush you on your purchase. I highly recommend anyone in the Calgary area to make the drive out to olds to visit this lot. Taylor werk was extremely helpful in facilitating the purchase of our new company vehicles. More

Incredibly patient with an exuberant teenager My son pre shopped cars for months test driving every make and model possible. I appreciate the kindness and understanding we received at mountain vie My son pre shopped cars for months test driving every make and model possible. I appreciate the kindness and understanding we received at mountain view dodge , Taylor Werk was excellent at listening and answering questions on An exciting test drive that resulted in the purchase of a 2016 jeep Cherokee sport altitude. More

bought a new truck needed a new vehicle for work. got ahold of mr berhens told him what i was looking for and my price range. their was no pressure to buy anything. we t needed a new vehicle for work. got ahold of mr berhens told him what i was looking for and my price range. their was no pressure to buy anything. we talke dby phone and he offered me what he had. i fianally settled on a 2014 diesal truck one ton. had everything i wanted and under my bugget. i highly reccomed mountainview dodge. thanks tom for all your hard work More

Awesome! Taylor was wonderful to work with. She was incredibly patient and understanding. All of my questions were answered and she had a great deal of knowled Taylor was wonderful to work with. She was incredibly patient and understanding. All of my questions were answered and she had a great deal of knowledge regarding the vehicles. I felt very comfortable and in control throughout the entire process. Wayne was also part of the finance process of getting me a vehicle and I was surprised at how willing he was to get me the best "bang for my buck". I was really impressed by his professionalism but also by his sense of humour. All in all, it was a wonderful experience. Thank you. More