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Mountain View Dodge, Olds, Alberta

Olds, AB

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196 Reviews

43-32580 RR 11 P.O. Box 4009

Olds, AB

T4H 1P6

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196 Reviews of Mountain View Dodge, Olds, Alberta

September 18, 2016

Excellent Dealership We were looking to purchase a new truck, after feeling pushed and rushed from other dealers we heard great things about this one. We didn't feel rush More

by vburton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Baum, Jason Banks, Justin Phillips, Taylor Werk
Nov 14, 2016 -

Mountain View Dodge, Olds, Alberta responded

Thank you for providing us with such a positive and informative review! To know that you enjoyed your buying experience and that you would recommend us to others is the greatest compliment! All the best with your new vehicle!

September 14, 2016

Friendly dealership team Sales rep were very accommodating could anwser any questions. They are not pushy by any means.very helpful. Worked to make my new jeep affordable and More

by Connie f
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Anness, Jeffre MacDonald
Nov 14, 2016 -

Mountain View Dodge, Olds, Alberta responded

So glad to hear you didn't feel pressured during your buying experience at Mountain View Dodge Connie! We aim to make buying and servicing vehicles at our dealership as easy and comfortable as possible for our customers. We're so glad you found this to be the case. All the best with your new Jeep!

September 04, 2016

vehicle repair and service Mountain view dodge were very accomodating while my vehicle was reguiring extensive repairs. They provided a rental vehicle free of charge. I like the More

by wilma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberley Vissers
Nov 14, 2016 -

Mountain View Dodge, Olds, Alberta responded

Glad to hear you enjoyed your service experience at Mountain View Dodge Wilma! Thank you for taking a moment to let us know. We sincerely appreciate it!

August 26, 2016

i drove 10 hours to deal here, won't do that again make sure your vehicle has everything your expecting before you leave with it because if you dont notice anything until later you are xxxx out of luck More

by derek12345
Recommend Dealer
No
Employees Worked With
Jeffre MacDonald
Sep 03, 2016 -

derek12345 responded

Private Response Mountain View Dodge, Olds, Alberta responded to this review September 02, 2016 Derek, We have received your review and appreciate your input. We apologize for the negative experience. Unfortunately, we were at the mercy of availability from the factory regarding the winch hook, it took a while to get it to us. Even though the safety kit is listed cheap on the window sticker, ordering it after the fact is $216 plus shipping expenses. We understand your frustration in this scenario. When we receive a used vehicle on the lot, we are not guaranteed that all factory extras will come with the vehicle (ie. side steps, spare key, safety kits, hooks etc.) 82212727AB d.o.t safety kit list price is $216, my cost at local dealer is 184 and i.m sure your cost on it is less than $150.00. i also could have arranged to pick it up. and really $216 plus shipping to keep a customer happy on a +$50,000.00 2015 truck with 170kms on it is a drop in the bucket for a dealership to expense out. i was telling somebody a story about this and they told me they bought a used car from a dealer, next day the engine started knocking so the dealer put and engine in it for them but that was from a really good dealer that looks after their customers....

Dec 10, 2016 -

derek12345 responded

my review still stands at 1 star

August 20, 2016

Top Notch Customer Service I will try to make a long story short. I had been searching for a good, used truck and my search led me to Mountain View Dodge in Olds, Alberta (I liv More

by Derek N.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Phillips, Jeffre MacDonald
Nov 14, 2016 -

Mountain View Dodge, Olds, Alberta responded

Thank you for this fantastic review Derek! We are so glad to hear that you found us when searching for your new vehicle and that you enjoyed your buying & service experiences with us! The customer definitely comes first at our dealership and we are thrilled to hear that you experienced us putting that intention into action. All the best with your vehicle!

August 17, 2016

Ease of the deal I RECENTLY PURCHASED 2 VEHICLES FROM MOUNTAINVIEW. NEVER HAVE I HAD SUCH AN EASE IN PURCHASING VEHICLES. FROM THE TEST DRIVE TO THE TAKE HOME, EVERYTH More

by highd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Phillips, Taylor Werk
Nov 14, 2016 -

Mountain View Dodge, Olds, Alberta responded

Thank you for letting us know that you enjoyed your buying experience and that you were happy working with Taylor on your purchases! We are so glad to hear this. Thank you, also, for saying you will purchase from us again. That is the greatest compliment, knowing our customers recommend us and/or plan to purchase from us again! All the best with your new vehicles!

August 06, 2016

Well worth the drive. With a shortage of stock with trucks for a lot of dealers, I decided to drive from Calgary to olds as it seemed they had a good selection. It was w More

by Trgrenier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Phillips, Taylor Werk
Nov 14, 2016 -

Mountain View Dodge, Olds, Alberta responded

We are SO glad to hear the drive to our dealership was worth your while and that Taylor took great care of you! Thank you for letting us know. All the best with your new truck!

August 06, 2016

Straightforward This is my second purchase from Mountain View. I think buying a vehicle these days, most customers are fairly educated about what they want, and lik More

by Fir Trader
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Anness, Justin Phillips, Thomas Behrens
Nov 14, 2016 -

Mountain View Dodge, Olds, Alberta responded

Thank you for taking the time to write such a detailed and thoughtful review of your experience at our dealership! While we always aim to do things right the first time around, the reality is that mistakes happen from time to time. And when they do, we do sincerely intend to make things right by serving with integrity. So we are SO glad to hear that the mistake made on your original service job was remedied quickly and that the follow up service you received left you feeling like we stand by our promise to make things right and provide excellent service. Thank you, sincerely, for taking the time to provide this feedback. We appreciate it! All the best with your new truck!

July 26, 2016

Incredibly patient with an exuberant teenager My son pre shopped cars for months test driving every make and model possible. I appreciate the kindness and understanding we received at mountain vie More

by Ali Cap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Baum, Taylor Werk
Jul 27, 2016 -

Mountain View Dodge, Olds, Alberta responded

Hi Ali! We are so thrilled to hear you and your son enjoyed your vehicle buying experience here at Mountain View Dodge. Thank you for taking the time to let us know! We are especially happy to hear that the service you received from our sales consultant, Taylor Werk, was excellent. We strive for a pressure free, helpful and honest sales environment here and we are always so happy to hear when those intentions turn into tangible results. That is the goal! All the best with your son's new vehicle!

July 24, 2016

bought a new truck needed a new vehicle for work. got ahold of mr berhens told him what i was looking for and my price range. their was no pressure to buy anything. we t More

by fowl35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
wayne annes, Thomas Behrens
Jul 27, 2016 -

Mountain View Dodge, Olds, Alberta responded

Thanks for taking the time to write such a positive review! We are so glad to hear that Thomas took great care of you and that you didn't feel pressured during the purchasing process in any way. That is certainly the kind of environment we strive for here at Mountain View Dodge. All the best with your new vehicle!

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