Mountain View Dodge, Olds, Alberta

WORST dealership I have ever had the misforture of dealing with. I am a senior and had MANY deals with many dealerships, this is the most disgusting, rude, lying nasty place I've dealt with. My a dealing with. I am a senior and had MANY deals with many dealerships, this is the most disgusting, rude, lying nasty place I've dealt with. My advice, NEVER use them for anything, buying and especially "service". susan the manager is the nastiest, rudest and Mean person ever. I am expecting an apology from her for her lies and false accusations and I have two witnesses to the contrary of her balcony. Be very wary of her for one...no longer the new truck from them. More

My truck was giving me some issues it had a gremlin . As a contractor I need a truck. Mountain View Dodge stuck by me and insured I stayed on the road with one of there truck and was able to meet my cust As a contractor I need a truck. Mountain View Dodge stuck by me and insured I stayed on the road with one of there truck and was able to meet my customers needs. Thank you to the whole team at mountain view Dodge you went above and beyond. More

My experience with Khoal was absolutely great! Everything was quick, easy and stress free. Absolutely in love with my new vehicle! I highly recommend him! was quick, easy and stress free. Absolutely in love with my new vehicle! I highly recommend him! More

In appreciation...My 2020 ram 1500 4 wheel drive broke, In appreciation... My 2020 ram 1500 4 wheel drive broke, due to time of year and rural roads I travel for work I need 4wd. Upon bringing it in I In appreciation... My 2020 ram 1500 4 wheel drive broke, due to time of year and rural roads I travel for work I need 4wd. Upon bringing it in I was silently stressed as I need my truck for Reno work and I hate to be delay people. The manager picked up on my situation and provided me with an appropriate vehicle with 4x4 to keep me rolling until my truck is repaired. Thanks for making this a minor bump on the road and a great experience. More

Excellent Service , especially during COVID Pandemic. I Excellent Service , especially during COVID Pandemic. I brought in loose rims and tires to be mounted. I also purchased TPMS sensors for the wheel Excellent Service , especially during COVID Pandemic. I brought in loose rims and tires to be mounted. I also purchased TPMS sensors for the wheels. When I installed them on the vehicle the tire light was on. I booked an appointment , we assumed the sensors needed to be flashed to the vehicle. It turned out there was issues with the new sensors. Sensing the challenges I was facing with day, having two younger children with me. I was presented with options. Options that were presented to accommodate my childrens time and their car seats. Ultimately I drove home then and there and MVD picked up our vehicle for us on Thursday to put new wheel sensors in. I not felt like that they made it right with the wheel sensors, but was really impressed at their consideration of my children. Thank you for going above and beyond. More

Clinton Slack Refusing to Honour $7,000 Warranty We purchased a new Ram 1500 in 2013, and my husband was talked into a $7,000 ”bumper to bumper” extended warranty. On two separate occasions we broug We purchased a new Ram 1500 in 2013, and my husband was talked into a $7,000 ”bumper to bumper” extended warranty. On two separate occasions we brought the truck in because it was making a loud ticking noise. On both occasions Olds Dodge claimed they couldn’t hear a tick. On March 2, 2020 we brought the truck in because of the tick yet again, and they finally acknowledged the problem stating the manifold and blower motor needed to be replaced. We were relieved it was finally being fixed as our warranty would soon run out. But alas, when we picked up the truck, the same loud tick was STILL THERE! How they released that truck to us for the third time without addressing the tick is a mystery. After 5 more days of “investigation” they are now refusing to honour either warranty claiming we did not maintain the truck properly. We changed the oil whenever the computer advised, and used good quality synthetic oil but Olds Dodge claims we missed a scheduled oil change (every 16,000km) by 800km so both our warranties are null and void. How crazy that a truck used for errands and grocery runs, with only 132,000km and a $7,000 extended warranty needs a new engine but the warranties don’t cover the repair. I’ve been advised that the loud tick is a most likely a common problem called the “Hemi Tick” and the Olds Dodge dealership knew very well what the problem most likely was when we first brought it in. If so, shame on Olds Dodge and FCA! Buyers beware! More

Amazing Experience Just purchased a 2018 Jeep Compass From Dean and Taylor. It was an amazing experience, very friendly and didn’t feel pressured in any way! Taylor was Just purchased a 2018 Jeep Compass From Dean and Taylor. It was an amazing experience, very friendly and didn’t feel pressured in any way! Taylor was very bubbly and would certainly work with her again any day! Dean was great and knowledgeable. Wayne Anness took care of our financing and as always he doesn’t disappoint! All in all the BEST car buying experience I have ever had! If your looking for a new car! Call Mountainview Dodge and ask for Taylor or Dean! More

New truck bought new Ram 1500 from these guys back in March 2017 nd I can still attest to the great experience I've had here with every single employee. From s bought new Ram 1500 from these guys back in March 2017 nd I can still attest to the great experience I've had here with every single employee. From sales to finance to service. Great dealership. Not one Chrysler dealer in Calgary stacks up. I recommend to these guys all the time More

2017 Ram Ecodiesel I recently purchased the 2017 dodge Ram Ecodiesal from Mountainview Dodge, Olds. So far it's been one month and the diesel is performing very good. I recently purchased the 2017 dodge Ram Ecodiesal from Mountainview Dodge, Olds. So far it's been one month and the diesel is performing very good. Def utilization is a bit high, but the truck rides nicely and smoothly. Patsy was a good sales agent, she even helped with cleaning and vacuuming of the cars to prep it for me. There was a little screw up with the rims, but the dealer gave me black rims instead. I think it looks even nicer. So all in all, the experience of buying this truck was very good and I wouldn't hesitate to buy another Dodge from Patsy or Mountainview Dodge. They seem to have good sales!!! More

Service department I damaged a piece of plastic moulding upon getting in my vehicle Sunday night. I went in to the dealership Monday morning and Roger brought one of th I damaged a piece of plastic moulding upon getting in my vehicle Sunday night. I went in to the dealership Monday morning and Roger brought one of the tech's out to look at it right away. Roger ordered the new part, called me Wednesday to say it was in, and then replaced it Thursday morning very quickly without an appointment AND did it under warranty! He made my visit very pleasurable by being so efficient and friendly! I really appreciated the great service today! More