Motor City Chrysler

costomer service at motor city chrysler is the best Ryan and Karen went out of their way to take care of our needs. We would refer anyone to Karen. She is not at all pushy and very knowledgable Ryan and Karen went out of their way to take care of our needs. We would refer anyone to Karen. She is not at all pushy and very knowledgable More

Oil change When I went for an oil change around 2pm, I sat in my vehicle for 15 minutes before someone approached me. After that I received good attention When I went for an oil change around 2pm, I sat in my vehicle for 15 minutes before someone approached me. After that I received good attention More

Disappointed I started out by going to the dealership on Saturday to see if I could have the rear window weather stripping fixed as it was falling. The receptionis I started out by going to the dealership on Saturday to see if I could have the rear window weather stripping fixed as it was falling. The receptionist told me that service was closed on Saturday and I would need to call Monday. Then told me the dealership was booked solid till Thursday. So I called Thursday for Friday and ended up booking an appointment for Wednesday all day. I would do a night drop and leave the truck for the day. Phone Wednesday to see if I could pick up the truck and the weather stripping was not ordered even though I had told them a week in advance what the problem was. Wait another day to get the truck back and find a new scratch above my door handle. Lovely... More

Karen Girard If you are considering buying an automobile and do not want to deal with a pushy salesperson. I can recommend this individual who prefers to discuss t If you are considering buying an automobile and do not want to deal with a pushy salesperson. I can recommend this individual who prefers to discuss the type of vehicle you may be interested in versus trying to sell a vehicle you may not want to buy. She will showcase the dealership’s products. She treats her customer with honesty, and fairness. She is knowledge and makes the customer feel like you are friends instead of a customer. More

Excellent Service. Technical associates are very friendly and willing to explain the service details. Also, they are very prompt in responding to any issues as well as h Technical associates are very friendly and willing to explain the service details. Also, they are very prompt in responding to any issues as well as helping in giving discounts or applying any valid coupons. More

great deal with knowledgeable staff The experience was a very positive one for me. The staff was very friendly and knowledgeable. Our sales associate Jarrod Funkenhauser was very profe The experience was a very positive one for me. The staff was very friendly and knowledgeable. Our sales associate Jarrod Funkenhauser was very professional and answered all our questions. He was very efficient throughout the whole process. We have purchased all our new vans from this location and will continue to do so. Jarrod and Motor City Chrysler will get our business in the future.!! More

Great Deals w/Friendly Service Just purchased a new Town and Country from Wayne, pushed for all the options I had on my previous van. He worked hard to get us what we wanted, only Just purchased a new Town and Country from Wayne, pushed for all the options I had on my previous van. He worked hard to get us what we wanted, only thing missing was the sunroof, a feature we didn't notice until halfway home. We will pay more attention next time. This is our second purchase from this dealer the discounts and pricing were exceptional, we will be back again for sure. More

Thank you I have purchased a new Town and Country van from Jarod and he worked hard to put together a great purchase as well as got me what I was looking for on I have purchased a new Town and Country van from Jarod and he worked hard to put together a great purchase as well as got me what I was looking for on the trade in. Looking for an honest hard working person to purchase from, see Jarrod thank you Jarrod and Chrysler More

Good service I had four new tires installed. Carly priced them for me after requesting a quote online. Pricing was very competitive . She set up the appointment fo I had four new tires installed. Carly priced them for me after requesting a quote online. Pricing was very competitive . She set up the appointment for me. Dropped the car off shuttle service brought me to work. Driver was friendly and courteous. I had an appointment after work and was concerned about timing. Didn't need to be as the shuttle was waiting when I finished work and paperwork was done paid and was on my way. Experience was a 10 out of 10. Would also like to give kudos to the parts service desk. Very helpful when ordering a part for my older Dodge Ram. Was impressed. Don't have his name but appreciated his help. More

Met expectations Appointment scheduled for my convenience. Service advisor friendly and professional. Work done in a timely fashion and transportation provided both w Appointment scheduled for my convenience. Service advisor friendly and professional. Work done in a timely fashion and transportation provided both ways. Shuttle driver very pleasant. More