Back

Mini St Catharines

St. Catharines, ON

4.9
55 Reviews

268 Lake St

St. Catharines, ON

L2N 4H1

Directions

By Type

55 Reviews of Mini St Catharines

September 29, 2022

Most dealerships are great with the purchasing phase, it is post sales that their true colours show. This dealership does not care about you after they sell you something. I am still waiting on someone to g More

by STaylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No longer works there, go figure
Oct 03, 2022 -

Mini St Catharines responded

Thank you for your honest feedback and for bringing this to our attention. A member of our management team would be happy to reach to see if there is anything we can do to make things right, if you could kindly respond to us privately at customercare@performance.ca indicating the best method and time to reach you. Our General Manager, Taylor Bangs, can also be reached directly at taylor.bangs@performance.ca or by calling (905) 934-9894. Guest satisfaction is very important to us at MINI St. Catharines, and we apologize for your experience thus far.

August 29, 2022

The sales staff was so accommodating and knowledgeable. So easy to talk to and made the whole experience fun! More

by mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Broomhead
Sep 15, 2022 -

Mini St Catharines responded

Mike, we appreciate you taking the time to share your positive experience working with the MINI St. Catharines team. It was our pleasure to help!

May 11, 2022

I was treated very well when I purchased my car and with the serving of my mini as well More

by Cathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
May 17, 2022 -

Mini St Catharines responded

Thank you so much for taking the time to share your experience with us, Cathy! We're thrilled we could help, and look forward to your next visit!

September 23, 2021

This was my first time having our Mini serviced here and we were very pleased with the service we received. More

by Vanco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
July 26, 2021

Excellent service at Mini St. Catharines. Mark went above and beyond to make sure my service appointment went smoothly and he made sure to keep me informed throughout the day. More

by klabs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
July 05, 2021

Mini St Catharines has a team of automotive professional who are focussed on customer satisfaction. They communicate clearly, explaining procedures and accurately predict timelines to the customer. More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather, Mark Lewis
March 02, 2021

Our Salesperson Jacob Ledwez, Amazing! Sales Manager Zhenze Yu, Amazing! Financial Manager Gianni Dipietro, Amazing! So happy we chose Mini St Catarines. The staff really do all they can to provide you More

by T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob, Zhenze, Gianni
November 24, 2020

Melanie Bryson was our sales person in St. Catherines and she managed to make the process of a Mini Cooper stress free and at the same time it was actually fun! She was knowledgeable, helpful, and the More

by Howard and Penny Miller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Bryson, Zen ( Manager ), Denise (Finance )
October 13, 2020

Great service at Mini St. Catharines- especially from Jacob Ledwez who went above and beyond in making sure everything was to our liking when we bought a certified pre-owned Mini Cooper. More

by Marron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jabob Ledwez
September 29, 2020

Was helping my friend selling his benz E350 here at mini, because i recently bought a mini from here also. It was my fault forgot to take the benz’s licence plate with me. We received 407etr highway toll bil More

by George
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jacob and Zhenze Yu
3
...