
Mini St Catharines
St. Catharines, ON
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55 Reviews of Mini St Catharines
Most dealerships are great with the purchasing phase, it is post sales that their true colours show. This dealership does not care about you after they sell you something. I am still waiting on someone to g is post sales that their true colours show. This dealership does not care about you after they sell you something. I am still waiting on someone to get back to me about fixing 2 bubbles in the paint. It has been over a year and nothing. They keep saying they will get back to me but they never do, I have emails to back this up if someone is interested. This is not isolated to one issue. They have yet to help or communicate back to me on anything. I would never subject myself to this lack of service again. More
Excellent service at Mini St. Catharines. Mark went above and beyond to make sure my service appointment went smoothly and he made sure to keep me informed throughout the day. and beyond to make sure my service appointment went smoothly and he made sure to keep me informed throughout the day. More
Mini St Catharines has a team of automotive professional who are focussed on customer satisfaction. They communicate clearly, explaining procedures and accurately predict timelines to the customer. who are focussed on customer satisfaction. They communicate clearly, explaining procedures and accurately predict timelines to the customer. More
Our Salesperson Jacob Ledwez, Amazing! Sales Manager Zhenze Yu, Amazing! Financial Manager Gianni Dipietro, Amazing! So happy we chose Mini St Catarines. The staff really do all they can to provide you Zhenze Yu, Amazing! Financial Manager Gianni Dipietro, Amazing! So happy we chose Mini St Catarines. The staff really do all they can to provide you with excellent customer service. More
Melanie Bryson was our sales person in St. Catherines and she managed to make the process of a Mini Cooper stress free and at the same time it was actually fun! She was knowledgeable, helpful, and the and she managed to make the process of a Mini Cooper stress free and at the same time it was actually fun! She was knowledgeable, helpful, and the process went so smooth, that we ended up buying two Minis! I would definitely recommend working with her if you are in the market for a new or pre-owned car. I would work with Her again without hesitation. I would like to add that Zen, the Manager , and Denise , in finance, were also very helpful and easy to work with. A great experience!! More
Great service at Mini St. Catharines- especially from Jacob Ledwez who went above and beyond in making sure everything was to our liking when we bought a certified pre-owned Mini Cooper. Jacob Ledwez who went above and beyond in making sure everything was to our liking when we bought a certified pre-owned Mini Cooper. More
Was helping my friend selling his benz E350 here at mini, because i recently bought a mini from here also. It was my fault forgot to take the benz’s licence plate with me. We received 407etr highway toll bil because i recently bought a mini from here also. It was my fault forgot to take the benz’s licence plate with me. We received 407etr highway toll bill afterwards. Dearler was not interested in helping us get the plate back or help with the $11 bill. This selling experience was not comfortable, it was indeed our fault not took the plate, but it was our first time went through selling a car process. Now cause i leave a negative comment in Google map and the people who work there was contact with me with intense communication and make their customer feel very up set and uncomfortable. We accept we made some mistake, we can report our plate been stolen and pay the highway bill ourselves, but we will not make mistake in doing any buying or selling business with mini saint catharines. Now if my tires got flat during some midnight,i know it will be them. People, dont make my mistakes, and be aware! Be well educated before selling your car, check the whole process and dont forget important thing left in your sold car or on the sold car. More