Mike Knapp Ford

Horrible Experience, real/true review I recently purchased a vehicle from this dealership and right away within a month I had to bring it in 5 times do to their poor service. I really wish I recently purchased a vehicle from this dealership and right away within a month I had to bring it in 5 times do to their poor service. I really wish I would have gone somewhere else. First the air conditioner wasn't working properly they said they had put a dye the first visit and then second visit they supposedly fixed it. A week later the a/c gives out again and then I had to return the vehicle. There was a few cosmetic repairs they said they were going to fix on the first and second visit, they even put the charge on the second invoice but they didn't do the work. I had to return 2 more times on MY TIME, and my fuel to get there and back. There was an alignment done on my last visit as well that was supposed to take 1hr and a half that turned out to be 4 hours. I never got a call every time I brought my vehicle in. I myself had to CALL EVERYTIME!! making me feel awkward and uncomfortable. Most horrible experience I had to deal with. I do not recommend this dealership, Although they did a good job at saying what I wanted to hear. This review is real. More

Overall great experience! A few weeks back hubby and I bought a beautiful 2016 Ford Edge SEL AWD...we are loving this mid size SUV, great handling on the road, well built and s A few weeks back hubby and I bought a beautiful 2016 Ford Edge SEL AWD...we are loving this mid size SUV, great handling on the road, well built and solid...love the voice command, navigation, heated steering wheel/seats and satellite radio. Our salesperson Dave Wiebe was a pleasure to deal with. We both liked him right from the start. Very personable and accommodating. He did everything in his power to get us the right vehicle at the right price. We would highly recommend Knapp Ford and Dave Wiebe for your next Ford purchase. More

One of the best vehicle purchase experience I have ever had Blair was very welcoming. Even though another customer was interested in the same truck he did not "brush" us off. He suggested he would call us with Blair was very welcoming. Even though another customer was interested in the same truck he did not "brush" us off. He suggested he would call us with further details of the other customers decision on the vehicle. Blair disclosed the details of the previous vehicles service records and that the truck was purchased from MIKE KNAPP Ford. I felt confident that not only was the F150 Platinum we were interested in a very well serviced local vehicle, but that also Blair would insure that the few concerns we had would be repaired to our satisfaction before we would take delivery. Blair also made me feel that he was not just trying to sell a vehicle, but provide an ongoing service on behalf on Mike Knapp Ford. More

New vehicle purchase It was an easy purchase with no preasure. Debbie answered all my questions and met all my needs. I refer all my friends and family to purchaSe from D It was an easy purchase with no preasure. Debbie answered all my questions and met all my needs. I refer all my friends and family to purchaSe from Debbie Buckingham More

Purchased a Ford Fusion I want to thank the staff at Mike Knapp Ford, specially Christopher Van Wiechen . I love my new Ford Fusion. I found Chris's video's to be very help I want to thank the staff at Mike Knapp Ford, specially Christopher Van Wiechen . I love my new Ford Fusion. I found Chris's video's to be very helpful in setting things up. Very pleased with my overall experience. More

Purchase of a Ford Fiesta Received excellent service. My sales person and the rest of the staff was very helpful, always quick in responding and very friendly. I would go back Received excellent service. My sales person and the rest of the staff was very helpful, always quick in responding and very friendly. I would go back again or recommend it to friends. More

Would recommend and purchase again from this dealership After having our 2017 Ford Escape for 2 weeks, I have to express that we are so happy with the purchase. The car is everything we could have hoped for After having our 2017 Ford Escape for 2 weeks, I have to express that we are so happy with the purchase. The car is everything we could have hoped for in a vehicle. Chris was professional, efficient, always available to reach our needs and explained every detail to us without hesitation. I would not only recommend Mike Knapp Ford for a purchase, but also Chris Van Wiechen as a salesperson. All the staff members truly go above and beyond their call and are friendly. We even enjoy just bringing in our vehicle for service as they are consistent and pleasant to be around. More

Pleasent envorionment hard working I had Chris look after me and he tried many times to get me into the SUV that I wanted. In the end I ordered one with all the options that my wife and I had Chris look after me and he tried many times to get me into the SUV that I wanted. In the end I ordered one with all the options that my wife and I wanted. We had to wait but was well worth the wait. More

Great experience Thank you to Christopher Van Wiechen for helping me get into the vehicle i wanted, with everything i wanted in a car. Thank you to Cindy in the fi Thank you to Christopher Van Wiechen for helping me get into the vehicle i wanted, with everything i wanted in a car. Thank you to Cindy in the finance department for breaking down and customizing the perfect warranty for myself. Thank you Mike knapp team More

2016 f250 I would highly recommend seeing Christopher Van Wiechen at Mike Knapp Ford if you are looking for a truck or car. Willing to work with you to get you I would highly recommend seeing Christopher Van Wiechen at Mike Knapp Ford if you are looking for a truck or car. Willing to work with you to get you into a new vehicle. Great guy to deal with. More