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Mike Knapp Ford

Welland, ON

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232 Reviews

607 Niagra Street

Welland, ON

L3C 1L9

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232 Reviews of Mike Knapp Ford

April 03, 2019

Awesome customer service Words can hardly describe how pleased I am with Mike Knapp Ford. I found the car of my dreams at this dealership through ford.ca but it was 3 hours fr More

by MyPony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Knapp, Steve Doucette
April 01, 2019

amazing dealership and service Mike Knapp Ford is the BEST dealership I have ever dealt with! Friendly, attentive staff. Service department is on the ball! THIS dealership goes abo More

by 6ftblonde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian,Roger,Marcus,Bill,Shawna AMAZING STAFF MIKE!
April 01, 2019

They sold me just what I wanted! Six years ago I told Debbie what I wanted and how much I wanted to pay. She found me a brand new Fusion that I used for 6 trouble free years. A w More

by bardrow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie Buckingham
March 31, 2019

They made it fun! Helpful, honest service and a great deal on a new truck. Accesories were not in stock, but only a one day wait. I'll shop there again!! More

by Truckboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve, Jon
March 27, 2019

Love the teuck Was very pleased with the experience. Truck is great !!! And all the staff was great. I also bought a used escape trade is were fair. I would recomend More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken
March 04, 2019

Very good experience. Joe was great. He was helpful. A good experience. We have used this dealership for service for our vehicles and always receive good treatment. One of the main reasons we stopped in More

by Denise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Scozzafava
February 28, 2019

Strange battery issue My battery was acting up in my new car. They looked after it in a time manner and kept me informed of all tests along the way More

by Shorttyca
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chad
November 13, 2018

Rated 6 out of 5 Just a brief note to thank the Service Dept for the quick service to fix a recall on my Ford Escape. Best of all , there was fresh coffee and chocolat More

by Albert de Laat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill, plus the young lady (don't know her name) at the counter.
August 21, 2018

2nd to none customer service I bought a f150 4 years ago and a mustang this year dealing with Ian and steve both times these 2 guys go above and beyond they treat you like a frien More

by FIRTHMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
IAN AND STEVE
January 18, 2018

jeep srt Purchased a Used Jeep Srt with Michael Grazzioto. He was helpful and listen to all my questions and concerns. There was a missing remote when I arrive More

by Jeep 2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Gonsalves, Mike Graziotto
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