Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Midway Nissan
Whitby, ON
184 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 184 reviews
December 31, 2018
Midway Nissan is simply the best I highly recommend the Nissan Dealership in Whitby for anyone looking for a vechile. No other dealership can beat the superior service and prices of t I highly recommend the Nissan Dealership in Whitby for anyone looking for a vechile. No other dealership can beat the superior service and prices of this unique,incredible dealership. I bought a 2010 Hyundai at this dealership and from the moment I walked in,I was treated with respect and honesty from all the staff. In particular, John was phenomenal to deal with and made my entire experience positive. John was knowledgable, open,honest, helpful,patient, respectful and kind throughout the process. He went above and beyond to ensure that my car needs were met and I got exactly what I wanted. His objective was to ensure I was happy and comfortable with the purchase of my car and I certainly was. I couldn't be happier. John was simply a pleasure to deal with and is an asset to Midway Nissan. There is no other kinder salesman than John and no better prices than Midway Nissan. If you need a new car and you want the best prices and service and you want to buy with a peace of mind, there is no other place to go to other than Whitby's Midway Nissan and asking for John. I know if I or any of my family are looking for a vechile, Midway Nissan and John is where I will go. Candee More
by Nadine B
Employees Worked With
John
December 19, 2018
Awesome dealership ! Picked up my used 2010 Nissan Altima today.... wonderful service, courteous staff, and a great stock of 1st class used vehicles. Justin Flagg took th Picked up my used 2010 Nissan Altima today.... wonderful service, courteous staff, and a great stock of 1st class used vehicles. Justin Flagg took the time to make me feel confident that I had made the right choice. All dealers should be this professional and forthright. Kudos! More
by lindsaydude
Employees Worked With
Julie Taylor
November 30, 2018
Poor Customer Service Poor customer service, everything felt rushed, impossible to get any answers by phone, bad experiences with both service dept and salesman. Will only Poor customer service, everything felt rushed, impossible to get any answers by phone, bad experiences with both service dept and salesman. Will only go back to dealer if no other possible option. More
by Frustrated Fred
Employees Worked With
Service dept
October 25, 2018
Great experience! All of the staff are friendly, accommodating, welcoming and quick to respond. Naz, Emily and Keith were absolutely wonderful. As someone who just boug All of the staff are friendly, accommodating, welcoming and quick to respond. Naz, Emily and Keith were absolutely wonderful. As someone who just bought their first new car, it was a really great experience at Midway Nissan. I am absolutely in love with my new 2018 Nissan Kicks. 100% recommend. More
by MadisonT
Employees Worked With
Naz, Emily, Keith, Sean
October 02, 2018
Worst place ever for service and body shop Do not take your vehicle here. My truck was involved in an accident in January 2018. I thought by taking it to Nissan, it would be fixed properly. It Do not take your vehicle here. My truck was involved in an accident in January 2018. I thought by taking it to Nissan, it would be fixed properly. It took them from January to September2018 to fix my truck claiming they were waiting for parts. The body work had to be redone and the bumpervis still crooked. They did work that wasn't required then charged me without calling me first. I truly believe the service manager took me for whatever he could and strung me along as long as he could. They never fixed the front headlights even though is was in the work order and paid for. Pure robbery. I even emailed the head guy at Midway Nissan a few times and he never responded. What a money hungry dealership. How do these places get aesy with this??!!!! More
by Save your money and go somewhere else
Employees Worked With
Mark Sutherland
June 12, 2018
pond scum all the bad reviews are correct. i gave them 2 body work jobs. on the second one they scraped the paint off the fender on the opposite side of the all the bad reviews are correct. i gave them 2 body work jobs. on the second one they scraped the paint off the fender on the opposite side of the car from where they repaired the car. i didn't see it until after i had paid. i took the car back and they refused to fix the damage. it is now rusting. on top of this they wrecked my car in the serivce deparment right after i bought it. messed up the idle. the car was vibrating uncontrollabaly for 6 months . the buffoons only had to make one minor adjustment to fix it and refused to do anything for 6 months. subsequnetly it now doesn't shake but uses way more gas then advertised because they tried some adjustment that permanently changed teh gas consumption. . jim miller --corrupt, body shop manager. the service manager is gone i forget his name. More
by customer9000
Employees Worked With
jim miller
December 24, 2017
Walked out of Mazda and into Nissan Naz was very professional and helpful. I was set on buying a Mazda until faced with their poor salesperson ethic. I love my new Rogue and I tell eve Naz was very professional and helpful. I was set on buying a Mazda until faced with their poor salesperson ethic. I love my new Rogue and I tell everyone my story More
by Willow
Employees Worked With
Naz dawood
October 31, 2017
Great Customer Service!! Just bought my first Nissan and it was one of the best experiences I have had buying a vehicle. Naz Dawood was excellent through the whole deal and wa Just bought my first Nissan and it was one of the best experiences I have had buying a vehicle. Naz Dawood was excellent through the whole deal and was a pleasure to deal with. I would highly recommend this dealership and Naz to anyone that enjoys great customer service and a quality vehicle. More
by Alan B
Employees Worked With
Naz Dawood
October 22, 2017
Great service and sales Bought new 2011 and have had great service since. From Sean and the sales team on the floor who are always welcoming and open for a friendly car conve Bought new 2011 and have had great service since. From Sean and the sales team on the floor who are always welcoming and open for a friendly car conversation to the service desk, I have never had a bad experience. Even with the ownership turn over and subsequent staffing changes on the service side the quality service experience remains at 5 stars. Mark and his team are responsive and do a good job of explaining what is required and what can wait. My other car is serviced at a local garage (also very good with domestics) and pricing at Midway is comparable. More
by GB23
Employees Worked With
Sean Williamson, Mark Sutherland, Rodney
August 09, 2017
Service for drivers window not functioning I have dealt with Midway for 3 vehicle purchases, and all subsequent service - this is the LAST time I will deal with Midway and Nissan. They service I have dealt with Midway for 3 vehicle purchases, and all subsequent service - this is the LAST time I will deal with Midway and Nissan. They serviced the window and informed me that I needed a NEW battery, at $255, which is $100 higher than CAA offers, and when I tried to explain that the battery wasn't the issue, they refused to listen to their customer, I have picked up the vehicle, with a boost, which took their service tech's three attempts to BOOST the car, and after a quick run on the highway, the battery is fully powered and I have NOT had to replace it...at their inflated price. I will no longer be dealing with Nissan nor Midway. More
by CD
Employees Worked With
Service department and technicians.
