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Midway Nissan

Whitby, ON

4.0
182 Reviews

1300 Dundas St. East

Whitby, ON

L1N 2K5

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Showing 182 reviews

October 15, 2022

I always like to visit the Midway Nissan dealership. Friendly staff and very knowledgeable Sales team. Recently I dealt with Joshua Edwards. He always went the extra mile to make me feel that Nissan tak More

by Dusan B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Edwards
October 01, 2022

Worked with John and his team at Midway Nissan to help find me a vehicle after relocating to Ontario from BC. John was absolutely fantastic!!! They found me the perfect vehicle at a very affordable pric More

by Kimara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Guiso
July 15, 2022

I take my off make to Mark and I am so happy with the service - never takes to long and I always leave feeling happy and well serviced More

by Anastasia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
June 07, 2022

Questionable service tactics- I received a recommended service reminder via email suggesting that it's time to do a brake fluid change and that the recommended interval for this service is every 12 months More

by K_Mack
Price
Recommend Dealer
No
Employees Worked With
Mark Sutherland
Jun 08, 2022 -

Midway Nissan responded

Hello, Thanks for the feedback. I am not sure what the details are regarding your vehicle however I can confirm that depending on the model/year of vehicle owned dictates the recommended service schedule for Brake Fluid Replacement. Some vehicles are due for this service every 12month/32,000KM and other models 24 month/32,000KM. Also the operating of a vehicle in the severe conditions outlined below brings forward the recommended brake fluid change from 24month/32,000KM to 12month/16,000KM : Repeated short trips less than 8KM (regular weather) or repeated short trips 16KM below freezing. Operating in hot weather in stop-go rush hour traffic Extensive idling or low speed Driving in dusty conditions Driving on rough, muddy or salt spread roads Towing a trailer, camper or car-top carrier Please feel free to reach out of you have any further questions.

Jun 08, 2022 -

K_Mack responded

As stated you are using questionable service tactics. Nowhere in the service reminder email did it mention one service interval for standard driving and a different for severe conditions.I've pasted the contents of the email below. Our service records indicate that your 2017 Nissan Titan is now due for a Brake Fluid Replacement Service as recommended every 12 months or 16,000 kilometers (whichever comes first) by the Nissan Canada Maintenance Guide.

December 17, 2021

Just wanted to express how happy we were with the service we received at Midway Nissan, particularly our experience with Evan. He was knowledgeable, helpful and not at all pushy. He even made sure we got as More

by Jennifer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Brown
December 03, 2021

Luke is sales was amazing to deal with! Friendly knowledgeable of the product. I was treated with kindness and respect. Easiest car shopping experience I have ever had!! Way to go Midway Nissan. More

by Ajkin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Hoffman
October 20, 2021

Brought my Murano in for brake service. There were some outstanding service issues that had not been completed. They gave me a break on the bill due to the extra servicing, arranged for a ride to and from More

by SM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toby, Service Dept.
June 04, 2021

I have had great service at Midway Nissan. I bought a used Rogue from a different dealership but brought it here for service. Midway Nissan dealt with the other dealership and my extended warranty (altho More

by Marnie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark in service was fantastic!
March 06, 2021

I picked up my 2020 Nissan Kicks today and was extremely satisfied with my salesperson JohnGuisso!! My friend was also impressed with John and is seriously considering buying a Kicks as well! I would high More

by eldamaitken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Guisso, Keith Robert
February 01, 2021

I had a great experience dealing with John guiso how was the sells person who awnser all the questions with detail and trwat us like friends buying the nissan qashqai was a great investment and will recomen More

by Jesus peralta sanchez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John guisso
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