Midway Nissan

Changed winter tires to summer one Everything was good. Friendly staff, I like that after each service my car exterior is washed. I appreciate that. Makes it look new again. Thanks Niss Everything was good. Friendly staff, I like that after each service my car exterior is washed. I appreciate that. Makes it look new again. Thanks Nissan! More

They helped in acquiring the car I wanted Always helpful and they know the car. Easy to make an appointment and pretty much always on time. To arrange the financing was quick and simple Always helpful and they know the car. Easy to make an appointment and pretty much always on time. To arrange the financing was quick and simple More

Great Customer/Vehicle service - as ever 5 star service at Midway Nissan, all work undertaken on time, professionally, correctly, with the vehicle returned clean and customer service is among 5 star service at Midway Nissan, all work undertaken on time, professionally, correctly, with the vehicle returned clean and customer service is amongst the best. Highly recommend Midway Nissan More

Great Service Experience I brought one of my vehicles in for service and received top notch service, they even washed my car at no extra charge. I was also able to discuss bri I brought one of my vehicles in for service and received top notch service, they even washed my car at no extra charge. I was also able to discuss bringing in my second car the next day, which needed a tire replacement due to a cut in the tire sidewall and was reassured the tire was going to be a the dealership ready to be installed ! More

How to Start the Car 101 We thoroughly enjoyed our experience with Junade. He provided us with extremely professional and efficient service. We would definitely recommend hi We thoroughly enjoyed our experience with Junade. He provided us with extremely professional and efficient service. We would definitely recommend him to our friends. Thank you! More

Great treatment! Overall a good experience at Midway Nissan, oil and filter change done right, warranty work on the passenger airbag light completed quickly, questions Overall a good experience at Midway Nissan, oil and filter change done right, warranty work on the passenger airbag light completed quickly, questions about the wrong oil used by a dealer in the USA answered, and an appointment to rectify the problem given within 45 minutes....Junade Darsot was, and continues, to provide excellent customer service regarding my 2015 Pathfinder...I trust him and highly recommend Midway Nissan. Respectfully, Don Kellar More

163K maintinance My 2012 Titan has been serviced at Midway after my purchase from a Kitchener Nissan dealership. I found that when I called Midway to secure an appoi My 2012 Titan has been serviced at Midway after my purchase from a Kitchener Nissan dealership. I found that when I called Midway to secure an appointment that the trucks service and maintenance information was not familiar with the CSR that accepted my call. My appointment was for routine maintenance, seasonal swap tires and analyse the air conditioning unit as warm air was blowing out of the vents also check wiper condition. This being said, when I picked up my truck (6:00 p.m.) the CSR reviewed the repairs made that day with me. Air Conditioning was found faulty however the leak could not be detected and additional service would be required as well as front end worn parts that were recommended replacement. My Titan is a 2012 model with roughly 164K; the majority of my driving is highway and I am not abusive to my vehicle(s) as it is part of my means to do my business. I find that my 2012 Titan has had far too many issues with wearing parts early in its life (some not warranty covered???) and similar problems are continuing with related components shortly after the extended warranty expired. The warranty and extended warranty have surpassed and the truck is starting to show its true cost and dependability. I typically retain my vehicles for 10+ years; I do not have the confidence in my Titan that it will last without having to invest money in replacing what I consider premature wearing of key components for a work vehicle. It is not a passenger vehicle..................... Outside of routine maintenance, My Titan has undergone several major repairs: 1- Rear differential leaking 103,427 klm. 2-Replace both lower ball joints and one side rod outer socket aas'y arms and disc. 132,290 klm. 3-Replace front diff pinion seal and flange, replace both power steering lines due to corrosion caused by the steel clip that holds the lines in place (?????) 145,185 klm. 4- Wire corrosion in rear tail lights 151,292 klm. 5- Replace rear parking brake shoes fell apart due to corrosion 158,373klm. 6- Left outer tie rod, right front wheel bearing recommend replacement @ 163,875 klm. I will be servicing my Titan at an independent mechanic that has looked after my other vehicles for 26 years. This is the first vehicle that I have trusted with the Manufacturers Dealer. I do not find the Dealer at fault for the repairs, but I will say that my Titan has religiously had every Maintenance preformed as recommended by Nissan. My thought is to turn the blame to the CSR and Technicians that performed the work and why the issues were not addressed before they became issues. Perhaps this dealership is turning over too many vehicles in their service bays to generate income. I also believe that Nissan may be using inferior parts in the assembly of their vehicles. I enjoy my Titan, it is a great looking vehicle, safe and comfortable to drive; I just don't like all the rear surprises on a 5 year old vehicle. More

Personable and efficient I have been visiting Midway Nissan for over 20 years. The dedication to customer service is next to none. They are flexible and patient. My concerns h I have been visiting Midway Nissan for over 20 years. The dedication to customer service is next to none. They are flexible and patient. My concerns have always been voiced and respected. The staff look like they enjoy working together. More

Best of the Best in my book. I have both my vehicles serviced at Midway Nissan. They're always friendly and even call me to remind me of up coming service requirements for my Niss I have both my vehicles serviced at Midway Nissan. They're always friendly and even call me to remind me of up coming service requirements for my Nissan. Their shuttle service is a little extra that makes them even more appealing to me. Keep up the good work guys, you've got my vote. More

Ordering a replacment part I ordered a replacement door window gasket before I left for Florida, Rodney called me just before I left to say the part was in. I told him I would b I ordered a replacement door window gasket before I left for Florida, Rodney called me just before I left to say the part was in. I told him I would be going away and he suggested I call them upon my return to arrange a time to have it installed. When I returned from the trip I had a voicemail message from Lynda saying they had the part and did I still want it. I returned the call and related the story to her. We arranged for a time to have it installed. In order for the dealership to be a little more efficient I would suggest that a note be attached to a part when it is being held for a customer so that an additional call can be avoided. Otherwise the issue was dealt with very professionally. More