Midtown Honda

My fiance is planning to get the 2023 civic sport, but he wanted to see it first before getting it so we went to the nearest dealership today but unfortunately, that model is not in the showroom, the guy ask wanted to see it first before getting it so we went to the nearest dealership today but unfortunately, that model is not in the showroom, the guy asked for someone to assist us so this girl named Margarita came to us and directed us to her office. She asked a few questions and said there is a shortage on that model so there is nothing available for viewing. So my fiance said, okay, it's fine then, we want to go cause my fiance really wants to see it first before getting it. But Margarita, as a pushy sales person that she is, proceeds to tell us that we should just get the car without checking it because "that's the thing nowadays". She even suggested to see other cars with similar features to just get the idea but my fiance politely refused because we really want to see the real thing. She even told us about how she purchased her Mercedes without looking and checking it in person (like I care about it), indirectly suggesting we should do the same. Telling things like that on behalf of everyone is just a dumb tactic to get a sale. I don't care what her intention was, but she is annoying. You do you, you don't get to tell me how we want to purchase a car. If you want to buy things without checking them first, then go ahead for all I care, because we are not like you. She should have just suggested to check other dealership if they have that model or they can notify us if the model is up for viewing, then maybe our experience here would've ended better. At least we know now what dealership needs to be avoided next time. More

Just picked up new vehicle, Hassan and Roberto were helpful. No complaints so far and the dealing was transparent and easy. helpful. No complaints so far and the dealing was transparent and easy. More

NEVER BUY AN “AS IS” VEHICLE FROM THIS DEALERSHIP. These people have figured out how to legally dump unroadworthy cars on the unsuspecting public. On Nov 28, 2022, my daughter purchased used vehicle a These people have figured out how to legally dump unroadworthy cars on the unsuspecting public. On Nov 28, 2022, my daughter purchased used vehicle after a fake safety inspection. The inspection was done offsite from the dealership at a mechanic suggested by the salesman. This is a key part of their strategy. She drove it for 25min on the way home and the engine shut off leaving her stranded on Eglinton Ave. Engine lights started coming on 15min into her drive home. The salesman told us there was an engine light coming on before the purchase, but the mechanic would sort it out during the safety. Now they are trying to blame her for driving with a warning light on which they simply reset hoping it would last a bit longer. They now want us to shell out $7K for a new engine. Why would we believe them that this would fix the problem when there are so many inconsistencies in their stories?? More

Do no use this dealership. They are unprofessional and liars.Especially the guy Kevin. Avoid at all cost. They told me they will only sell the car if I will give my current ca They are unprofessional and liars.Especially the guy Kevin. Avoid at all cost. They told me they will only sell the car if I will give my current car as a trade in-Greedy People More

Very professional efficient and respectful staff, I was dealing with Danny to purchase , Sandra followed up with me Hassan did all the paperwork and Roberto did excellent job to give us demo. I will highly dealing with Danny to purchase , Sandra followed up with me Hassan did all the paperwork and Roberto did excellent job to give us demo. I will highly recommend to deal with Midtown Honda. Thanks to all More

Rude service rep. Paul. He escalated when I questioned him his earlier misleading comments oil change was coming to 600 dollars. I was saved by Daniel manager in dealership him his earlier misleading comments oil change was coming to 600 dollars. I was saved by Daniel manager in dealership More

Working with Nikoo Rahnamanik was an absolute pleasure! She’s extremely patient,I never felt pressured to make a decision,and most importantly a professional,who knows the business inside and out.the buyin She’s extremely patient,I never felt pressured to make a decision,and most importantly a professional,who knows the business inside and out.the buying process of my 2021 CRV took about one week, the best part Nikoo stayed in touch with me the entire time which only made the buying experience even more enjoyable. I highly recommend you to talk to her if you’re considering buying a new or used car. Also had an amazing experience with Roberto who patiently explained us about all features and options of our new car.he is Very knowledgeable and friendly. More

The sales handled with rudeness and arrogance, pushing weird numbers. Zero smile, frown when questioned. weird numbers. Zero smile, frown when questioned. More

The standard of care at Midtown Honda is extremely low The standard of care at Midtown Honda is extremely low since your car might end up more broken after service compared to before. As an alternative, The standard of care at Midtown Honda is extremely low since your car might end up more broken after service compared to before. As an alternative, I would recommend doing the repairs yourself, going to a trusted private mechanic, or getting a second opinion. More