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Metrotown Mitsubishi

Burnaby, BC

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57 Reviews

5965 Kingsway

Burnaby, BC

V5J 1H1

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57 Reviews of Metrotown Mitsubishi

February 18, 2020

agree with PissOffCustomer false info given. very misleading. employees are nice but will pressure you to purchase on the spot. staff are horrendous in customer service. always More

by S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
ben
Feb 18, 2020 -

Metrotown Mitsubishi responded

Hi S, Thank you for bringing your concerns to our attention. We are sorry you had a bad experience at our dealership. -Metrotown Mitsubishi

December 21, 2019

We bought 2017 MITSUBISHI RVR. Our sales person Ezekiel was always very honest, responsible and helpful. That's one reason why we chose the car there. We believe the car is important of course but the sale More

by zu_chi
Recommend Dealer
Yes
Employees Worked With
Ezekiel
October 26, 2019

Totally satisfied with my car - Zoltan Really great experience on purchasing a 2015 mitsubishi outlander from Ezekiel, he explained everything in detail. Sometimes send him text messages af More

by Zoltan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ezekiel, James
Oct 29, 2019 -

Metrotown Mitsubishi responded

Hello Zoltan, thank you very much for reaching out and sharing your feedback with us. Congrats on your 2015 Mitsubishi Outlander! We're delighted to hear that Ezekiel was able to assist you during your purchase. We hope that you're enjoying your vehicle and that you'll reach out again in the future should you require anything further. Thank you! - Metrotown Mitsubishi

March 05, 2019

Fantastic People work here! This dealership allows you to compare your car options with teansparent computations. Very cool people and they dont push you too hard to buy from the More

by Rey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Mar 11, 2019 -

Metrotown Mitsubishi responded

Hi Rey... we're very happy to have your recommendation. Thank you and enjoy your new Outlander!

January 24, 2019

sales really great experience on purchasing a 2013 mitsubishi rvr from Jason, he explained everything in detail, he was up front about the vehicle, would re More

by Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jason zhen
January 21, 2019

Misleading form sign They are a bunch of money grabber dealership. They will not return my husband $1,000 money. They will ask you to sign a form without explaining what i More

by PissOffCustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jackie Chun and Ricardo Rojas
Feb 13, 2019 -

Metrotown Mitsubishi responded

Hello Rose, the reason we could not refund the whole amount is that you were asking us to find and buy a vehicle that wasn't on our lot. We had to go elsewhere, and by the time you backed out of the purchase, we had already located, bought and arranged delivery of the vehicle. All that costs us money, which is why we asked for a deposit in the first place. We had sat down with you and did offer a partial refund. But that offer was turned down. We are sorry to hear that you feel mislead, and wish you success in finding the vehicle you want in future.

September 05, 2018

Excellent services Got my 2018 Outlander last week. Special thanks to Jason & Ben. They both very detailed and everything is so transparent. Excellent service in town. T More

by Stephanie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason, Ben
April 12, 2018

How many fees can we add? James added $1350 in fees after we agreed on a price. There is no transparency as he wouldn't show me numbers and insisted on doing it verbally. D More

by Jesse B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
James Oh
February 11, 2018

Heuristic and Cooperative I purchased my first car from this dealership. This is the first time I've made a car purchase ever, and I've been in the market for a vehicle for qui More

by CARSTANDARD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ezekiel Evangelista, Ben Lao, Rod Sahota
February 01, 2018

good deal and good service I got my first car in my life in the store yesterday. The staff are very nice, they did give me a very good deal, lower than other dealer in town. As More

by lillian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ezekiel
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