Mercedes-Benz London

Charbel Francis made it all happen!!! From the moment I walked into Mercedes Benz and still to this day, Charbel Francis has been exceptional with his services. I first met him back in May From the moment I walked into Mercedes Benz and still to this day, Charbel Francis has been exceptional with his services. I first met him back in May of 2016 when I was looking at a GLK one Monday evening. At that exact moment he was friendly, welcoming and non judgemental. Being a 24 year old, he was helpful and approachable. I feel like most sales people would ignore someone young and assume I wasn't going to purchase a vehicle. Fast ford to July I purchased a C300 off Charbel and he made my dream come true for my 25th birthday. He ensured I was happy with my trade in value and gave me the best price on the C300. If you are looking for a Mecercedes, see Charbel first immediately! He will take care of you from the start. Ps: If you want to bring him coffee, he loves the blonde roast from Starbucks. Thank you again! I couldn't be happier. More

An outstanding car buying experience We took time to research and decide on the exact model we wanted to buy, so for us was a fairly long process. Nonetheless, Adam Stockie was always the We took time to research and decide on the exact model we wanted to buy, so for us was a fairly long process. Nonetheless, Adam Stockie was always there for us to answer all questions promptly, provide all required services and making sure we are well taken care of. We were truly impressed. His professionalism, brand knowledge and courtesy were very much appreciated. Katrina Wong has done an excellent job explaining the financial process, extended warranties and services offered. Altogether, we can say we were completely satisfied with the MB London dealership and the whole car buying experience. Thank you again, Adam. More

Absolutely Amazing Experience 2016 S550 LWB I had an awesome experience with Adam and Kristina, they both exceeded my expectations, in fact i have dealt with many dealerships in the past, changi I had an awesome experience with Adam and Kristina, they both exceeded my expectations, in fact i have dealt with many dealerships in the past, changing cars almost every 2-4 years i have had to deal with many dealerships and salespeople and most are decent to good, rarely i see professionals as what i experienced here at Mercedes Benz of London Ontario. Not only will i go back to them for my future car purchases but will definitely recommend my family, friends and colleagues to go visit Adam my star salesman, 😍 i give your dealerships 100% for being patient with me, and even after the sale he still contacted me to make sure that i was 100% happy and if i had any concerns or questions. I am extremely happy and blessed to know Adam Stockie and MB London. More

Purcahse of my first Mercedes The entire experience of purchasing my C300 my exceptional. From the timely response on my website inquiry by Adam, through the financing with Kristin The entire experience of purchasing my C300 my exceptional. From the timely response on my website inquiry by Adam, through the financing with Kristina and delivery of the vehicle by Adam. More

Great Experience Another great experience at MB London. Adam always provides me the information needed without pressuring me into making a decision on my next purchas Another great experience at MB London. Adam always provides me the information needed without pressuring me into making a decision on my next purchase. Highly recommend. More

Professional, friendly and efficient Pleasant and convenient experience from start to finish. Amazing shuttle service and friendly driver. All and all very professional. Strongly recommen Pleasant and convenient experience from start to finish. Amazing shuttle service and friendly driver. All and all very professional. Strongly recommend Keep up the good work More

Hand-holding not a problem As always, all members of this MB team are eager to help and answer any questions I have. The showroom is beautiful and clean and staff are most welco As always, all members of this MB team are eager to help and answer any questions I have. The showroom is beautiful and clean and staff are most welcoming, from reception to sales and service and the mechanics in the bay. More

Couldn't have been better! Everyone I spoke with at Mercedes was friendly and professional. Adam Stockie was extremely knowledgable, personable, and very committed to finding th Everyone I spoke with at Mercedes was friendly and professional. Adam Stockie was extremely knowledgable, personable, and very committed to finding the right vehicle for me. My experience with Kristina Wong in finance was exemplary. I feel Rob Stockie showed his leadership when interacting with staff when I was there. I'm a repeat buyer and couldn't be happier with the dealership. More

Above and Beyond Service on our Purchase The staff at Mercedes-Benz are always very professional and friendly. Adam, our salesman, goes above and beyond to ensure our satisfaction during the The staff at Mercedes-Benz are always very professional and friendly. Adam, our salesman, goes above and beyond to ensure our satisfaction during the entire process of purchasing a vehicle. The dealership may appear intimidating at first, due to the beauty of the dealership and superior quality of the vehicles they offer, but you soon feel welcome and comfortable because of down-to-earth staff and the absence of high pressure sales. Adam is quite knowledgeable and accommodating. We have purchased a few vehicles from this dealership and continue to be impressed with the deals Adam has been able to offer us each time. Rob Stockie's interaction with us whenever we are in is always genuine and personable. Staff are committed to providing an environment where you feel valued as a person rather than a "customer." The exceptional quality of their vehicles brings us back time and time again. More

Excellent....all questioms we had were answered. Excellent customer service...actually bought a car that we were not there to see initially. Tony listened to why I loved my trade in and suggested we Excellent customer service...actually bought a car that we were not there to see initially. Tony listened to why I loved my trade in and suggested we try the 300 after being there to drive the small SUV. The dealership itself is beautiful. Everyone we dealt with was great. Katrina explained everything to our understanding. More