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Mercedes-Benz London

London, ON

4.9
1,096 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area. Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
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35 Southdale Rd E

London, ON

N6C 4X5

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Showing 1,096 reviews

December 31, 2023

Bought a 2024 Mercedes from Mike Robinson. The entire experience was smooth a professional. Quick response time and very knowledgeable - always willing to help. When we picked up the car, he w More

by Samantha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Maric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Karsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2023

We just purchased 2 new vehicles from Mike Robinson, and the entire experience from first contact to delivery was smooth and stress free. The whole team were attentive and extremely helpful. Mike is quiet More

by Kevin W.
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2023

Great experience from start to finish. The Mercedes London dealership was very accommodating. no pressure at all, always available to answer all the questions. Mike is a knowledgeable, More

by Vaso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2023

Great place if you're looking to buy a car new or used. I would definitely say they went above and beyond, very friendly and understanding when it comes to your needs. Thanks to the team and Mike Robinson More

by ken.robertshaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2023

When I purchased my used car at MBL with Tony Yang, it was a great experience. They are very professional and courteous. Tony went above and beyond to make sure my purchase was smooth and efficient. They More

by MercedesMA6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2023

Mercedes London was very accommodating in setting up my test drives and making themselves available for my questions. Tony was extremely helpful in showing me every feature in my new car and even took a fe More

by Haley.Bell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2023

Mike is a knowledgable, patient, "no pressure" sales rep. He found us the car we wanted, managed our trade, and delivered in record time. We were delighted with his service and will happily return. More

by john.cathypollock
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2023

Amazing experience from start to finish at Mercedes London. Tony went above and beyond to get me a great price on my car. Thank you Tony and MB London Team! More

by eoncomputers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Karsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2023

Great place if you're looking to buy a car new or used. I would definitely say they went above and beyond, very friendly and understanding when it comes to your needs. Thanks to the team and Tony Yang for More

by Coraltiger33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Mercedes-Benz London responded

Thank you for taking the time to share your positive experience at Mercedes-Benz London. We are thrilled to hear that our team, especially Tony Yang, provided you with exceptional service that went above and beyond your needs. We greatly appreciate your kind words and hope to see you again in the future.

November 01, 2023

Even though I do not live in London and had not purchased my original Mercedes from Mercedes-Benz London, I had great experience with the service department on several occasions. This led me to try them for More

by brian chisholm
Recommend Dealer
Yes
Employees Worked With
Tony Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Mercedes-Benz London responded

Thank you for taking the time to share your experience with us, Brian. We truly appreciate your kind words about our service department and Tony. We are thrilled to hear that your latest purchase was a seamless and efficient process. If you have any further feedback or questions, please don't hesitate to reach out. Thank you again for your support, and we hope to see you again in the future.

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