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Mercedes-Benz London

London, ON

4.9
1,176 Reviews
Mercedes-Benz Canada - after twelve years spent operating Mercedes-Benz London – was proud to turn over operations to the Finch Automotive Group. After making the strategic decision to enlist a local operator, a rigorous selection process deemed that no dealer was more suited for the position than Finch. With a level of passion and commitment to quality and service that is unparalleled in the region, the Finch Automotive Group are the perfect fit to uphold and expand the impeccable Mercedes-Benz brand in the London area. Founder Brian Finch and current president Ryan Finch are thrilled to have the opportunity to work with the world-renowned line of quality vehicles that has made Mercedes-Benz a household name. More importantly, they look forward to helping you drive off in the luxury vehicle that you’ve always deserved.
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35 Southdale Rd E

London, ON

N6C 4X5

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Showing 1,176 reviews

May 05, 2018

Purchase and install new summer tires Mike makes sure that he points out any needs we have for our 2 vehicles. He explains our requirements in a way we always understand so we can make an More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ridley Wetton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Markus Widmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Maric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie in service reception area and your courtesy drivers.
May 07, 2018 -

Mercedes-Benz London responded

Hi Jim, Thank you kindly for your review. We are glad to hear that you had a positive experience with Mike and hope to see you back at our dealership again soon!

May 05, 2018

Excellent Service The service experience is always a good one. Mike is always very helpful and professional. The waiting room is comfortable and the coffee is good! More

by Iohagan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Maric
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2018 -

Mercedes-Benz London responded

Hi there, Thank you kindly for your review! We are glad to hear that you had a positive experience at our dealership and hope to see you back again soon!

May 04, 2018

My Bucket List Just Got Smaller By One The title says it all. Thanks to Adam Stockie's expertise and non-aggressive approach to sales, followed by Katrina's Wong's knowledgable assistance More

by ibdevib
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Stockie, Katrina Wong
May 07, 2018 -

Mercedes-Benz London responded

Hi there, Thank you kindly for your review! We are glad to hear that you had a positive experience with Adam and Katrina. We hope to see you back at the dealership again soon!

May 01, 2018

Great day, great Sales Consultant and great service! I just took delivery of my 2018 Mercedes yesterday and this was my fifth new car from this dealership in London. The service is incredible! The showr More

by Skibby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jace Cooper, Katrina Wong
May 02, 2018 -

Mercedes-Benz London responded

Hi Skibby, Thank you kindly for your review! We are glad to hear that you had a positive experience with Jace. We hope to see you back again soon!

April 30, 2018

Pleasant - Informative - Exciting! Our overall experience in buying our first Mercedes Benz was most definitely a pleasant one. Bill was extremely helpful and courteous providing us More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Schonauer
May 02, 2018 -

Mercedes-Benz London responded

Hi Don, Thank you kindly for your review. We are glad to hear that you had a positive experience at our dealership and hope to see you again soon!

April 30, 2018

Excellent Products and Services From selecting colour and packages for the vehicle to finding answers to my questions on features and warranty, Jace is the best Sales Consultant at M More

by dtang65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jace Cooper, Katrina Wong
May 02, 2018 -

Mercedes-Benz London responded

Hi dtang65, Thank you kindly for your review. We are happy to hear that you had a positive experience at our dealership and hope to see you again soon!

April 23, 2018

Amazing Staff This is my very first Mercedes-Benz, and my only regret is that I didn't make the switch sooner. The entire process was incredible. More

by Katie White
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Stockie, Katrina Wong
Apr 30, 2018 -

Mercedes-Benz London responded

Hi Katie, Thank you kindly for your review! If there's anything else we can assist you with please don't hesitate to contact us!

April 22, 2018

VERY GOOD SERVICES DEALER PROVIDED GREAT SERVICE THROUGHOUT THE PURCHASE. MANAGED AND SOLVED EVERYTHING GREATLY. THE STAFF ARE KNOWLEDGEABLE AND PROFESSIONAL. I WAS EXT More

by andywang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Stockie
Apr 23, 2018 -

Mercedes-Benz London responded

Hi anywang, Thank you kindly for your review! We are happy to hear that you had a positive experience at Mercedes-Benz London. If there's anything else we can assist you with, please don't hesitate to contact us!

April 21, 2018

Friendly and knowledgeable I am very impressed with Mercedes Benz London. Buying a car is intimidating. The staff are knowledgeable and professional. They took the time to answe More

by SLR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina Wong-Marcellin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jace Cooper, Katrina Wong
Apr 23, 2018 -

Mercedes-Benz London responded

Hi SLR, Thank you for submitting a review! We are happy to hear that you had a positive experience at Mercedes-Benz London. If there's anything else we can assist you with, please don't hesitate to contact us or visit the dealership!

April 19, 2018

Knowledgable & Professional I spoke with Charbel about making a Mercedes purchase and provided him with my car criteria. I was impressed with how quickly he found my "dream" car! More

by lindawh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charbel Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2018 -

Mercedes-Benz London responded

Hi lindawh, Thank you for submitting a review! We are happy to hear that you had a positive experience with Charbel and the Wong sisters! We would like to wish you the best of luck with your new purchase and hope to see you back at the dealership again soon!

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